Windows 7 and C++ issue

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  1. Posts : 269
    Windows 10 Pro 64-bit
       #1

    Windows 7 and C++ issue


    So I am stumped on this issue. I have a laptop (Lenovo T540p) that my friends dad owns and is now not starting. Limited information on when this occurred (he does not remember well), but this is what it is doing. BIOS part starts fine, get the "Starting Windows" with the flags no prob, then the welcome screen and then that's it. At the bottom it says Windows 7 Professional, the light blue background with the leaves; but it just sits here for about 1 minute. Then a pop up shows up (see attached pic)

    I can however get in to "Safe Mode". When the pop up shows up, if I click OK, the screen flashes and it just reappears after about 20 seconds so it is stuck in some loop I guess.

    Now what I have done (not in this order though):
    * Reboot, F8, select Last Known Good Configuration", gets past the Windows Start, but hangs at a black screen
    * In Safe Mode I ran sfc /scannow, results say everything is fine
    * In Safe Mode I did a clean system boot, same results after rebooting
    * I saw he had some programs way outdated, so updated some (i.e. Flash Player, Firefox) However, some I cannot uninstall nor install the new one in Safe Mode (i.e. Adobe Reader, Java, C++ 2005, 2008 and 2010)
    * Cleared out the temp and %temp% folders
    * During boot up pressed F8, selected Repair Computer. Tried to repair but it says it did not find any problems
    * They are using Avast and it is the current version, but in safe mode the service is not on.
    * I ran Malwarebytes, nothing found
    * I ran AdwCleaner, nothing found
    * I looked for the last system restore and there is only one entry; date 9-18-2014 but have not tried this

    So I am kind of stumped as what else I can do. Any help would be greatly appreciated
    Attached Thumbnails Attached Thumbnails Windows 7 and C++ issue-dsc04483.jpg  
      My Computer


  2. Posts : 5,092
    Windows 7 32 bit
       #2

    Is it hooked to an HP printer by any chance?

    Runtime terminated in an unusual way - HP Support Forum - 2613569
      My Computer


  3. Posts : 6,458
    x64 (6.3.9600) Win8.1 Pro & soon dual boot x64 (6.1.7601) Win7_SP1 HomePrem
       #3

    Was this machine downgraded from Windows 8 by any chance?

    Dual boot per chance?

    The only time I recall seeing that message is on my Win8 machine after I screwed around with MS Store and other Immersive Apps (specifically Skydrive/OneDrive)

    If you can, boot into safe mode and post the following screen shots

    Disk Management - Post a Screen Capture Image

    msconfig -> Boot tab

    Thanks.
      My Computer


  4. Posts : 269
    Windows 10 Pro 64-bit
    Thread Starter
       #4

    @Miles - Let me call them. In the control panel for printers there is nothing there, but I will double check

    @Slart - No it was not downgraded. Not dual boot either. I will get the screenshot.
      My Computer


  5. Posts : 5,092
    Windows 7 32 bit
       #5

    I have seen that error when programming in C++ but it has been a few years. One thing it could be is if a run time got overwritten by a different version. I also seem to remember it can happen if the program does not ensure the proper destruction of objects on termination. But it's one of those things that can have many causes. In C++ I tried to program using stand-alone exe files because the run-time is more hassle than it is worth(who cares about saving 1/4 MB now with TB drives?)

    In .NET it's another matter altogether. :)
      My Computer


  6. Posts : 269
    Windows 10 Pro 64-bit
    Thread Starter
       #6

    OK, the printer is a Canon MX870 and he hooks this up via USB

    For the drives, here is the screenshot. The 7.45GB is my thumb

    I just did a Kaspersky scan and nothing as well.
    Attached Thumbnails Attached Thumbnails Windows 7 and C++ issue-capture1.jpg  
      My Computer


  7. Posts : 269
    Windows 10 Pro 64-bit
    Thread Starter
       #7

    Now that you mention NET, I see that he has 4.5 installed, but I do not see any other lower version which seems odd.

    What do you think, if I try to reinstall the C++ versions?
      My Computer


  8. Posts : 5,092
    Windows 7 32 bit
       #8

    First thing is I would look in the logs. It should say which exe dll or service had a fatal error. If you have the specific program the fix should be nearly in hand(famous last words.) :)
      My Computer


  9. Posts : 269
    Windows 10 Pro 64-bit
    Thread Starter
       #9

    Here is the current event viewer. All the 7001 say the same thing, except the 10005.

    Capture1 - 10005 I am not sure if that is what is causing this or it is being caused because the laptop is in my home and not his.

    Capture2 - I looked at doing the system restore and I got this once I selected the only one available. Never scene that.
    Attached Thumbnails Attached Thumbnails Windows 7 and C++ issue-capture.jpg   Windows 7 and C++ issue-capture1.jpg   Windows 7 and C++ issue-capture2.jpg  
      My Computer


  10. Posts : 6,458
    x64 (6.3.9600) Win8.1 Pro & soon dual boot x64 (6.1.7601) Win7_SP1 HomePrem
       #10

    Thanks - no downgrade, no dual boot.

    You could try a Clean Boot to see if that eliminates the cause:
    Troubleshoot Application Conflicts by Performing a Clean Startup

    If Option ONE doesn't help - try disabling non MS services in Option TWO (leaving the startup items disabled from Option ONE)

    If that fails, you could try Sysinternals Process utilities to determine the origin of the error.
      My Computer


 
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