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Windows 7: Windows 7 and C++ issue

21 Sep 2014   #1
AirPower4ever

Windows 7 Pro 64-bit
 
 
Windows 7 and C++ issue

So I am stumped on this issue. I have a laptop (Lenovo T540p) that my friends dad owns and is now not starting. Limited information on when this occurred (he does not remember well), but this is what it is doing. BIOS part starts fine, get the "Starting Windows" with the flags no prob, then the welcome screen and then that's it. At the bottom it says Windows 7 Professional, the light blue background with the leaves; but it just sits here for about 1 minute. Then a pop up shows up (see attached pic)

I can however get in to "Safe Mode". When the pop up shows up, if I click OK, the screen flashes and it just reappears after about 20 seconds so it is stuck in some loop I guess.

Now what I have done (not in this order though):
* Reboot, F8, select Last Known Good Configuration", gets past the Windows Start, but hangs at a black screen
* In Safe Mode I ran sfc /scannow, results say everything is fine
* In Safe Mode I did a clean system boot, same results after rebooting
* I saw he had some programs way outdated, so updated some (i.e. Flash Player, Firefox) However, some I cannot uninstall nor install the new one in Safe Mode (i.e. Adobe Reader, Java, C++ 2005, 2008 and 2010)
* Cleared out the temp and %temp% folders
* During boot up pressed F8, selected Repair Computer. Tried to repair but it says it did not find any problems
* They are using Avast and it is the current version, but in safe mode the service is not on.
* I ran Malwarebytes, nothing found
* I ran AdwCleaner, nothing found
* I looked for the last system restore and there is only one entry; date 9-18-2014 but have not tried this

So I am kind of stumped as what else I can do. Any help would be greatly appreciated




Attached Thumbnails
Windows 7 and C++ issue-dsc04483.jpg  
My System SpecsSystem Spec
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21 Sep 2014   #2
MilesAhead

Windows 7 32 bit
 
 

Is it hooked to an HP printer by any chance?

Runtime terminated in an unusual way - HP Support Forum - 2613569
My System SpecsSystem Spec
21 Sep 2014   #3
Slartybart

x64 (6.3.9600) Win8.1 Pro & soon dual boot x64 (6.1.7601) Win7_SP1 HomePrem
 
 

Was this machine downgraded from Windows 8 by any chance?

Dual boot per chance?

The only time I recall seeing that message is on my Win8 machine after I screwed around with MS Store and other Immersive Apps (specifically Skydrive/OneDrive)

If you can, boot into safe mode and post the following screen shots

Disk Management - Post a Screen Capture Image

msconfig -> Boot tab

Thanks.
My System SpecsSystem Spec
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21 Sep 2014   #4
AirPower4ever

Windows 7 Pro 64-bit
 
 

@Miles - Let me call them. In the control panel for printers there is nothing there, but I will double check

@Slart - No it was not downgraded. Not dual boot either. I will get the screenshot.
My System SpecsSystem Spec
21 Sep 2014   #5
MilesAhead

Windows 7 32 bit
 
 

I have seen that error when programming in C++ but it has been a few years. One thing it could be is if a run time got overwritten by a different version. I also seem to remember it can happen if the program does not ensure the proper destruction of objects on termination. But it's one of those things that can have many causes. In C++ I tried to program using stand-alone exe files because the run-time is more hassle than it is worth(who cares about saving 1/4 MB now with TB drives?)

In .NET it's another matter altogether.
My System SpecsSystem Spec
21 Sep 2014   #6
AirPower4ever

Windows 7 Pro 64-bit
 
 

OK, the printer is a Canon MX870 and he hooks this up via USB

For the drives, here is the screenshot. The 7.45GB is my thumb

I just did a Kaspersky scan and nothing as well.


Attached Thumbnails
Windows 7 and C++ issue-capture1.jpg  
My System SpecsSystem Spec
21 Sep 2014   #7
AirPower4ever

Windows 7 Pro 64-bit
 
 

Now that you mention NET, I see that he has 4.5 installed, but I do not see any other lower version which seems odd.

What do you think, if I try to reinstall the C++ versions?
My System SpecsSystem Spec
21 Sep 2014   #8
MilesAhead

Windows 7 32 bit
 
 

First thing is I would look in the logs. It should say which exe dll or service had a fatal error. If you have the specific program the fix should be nearly in hand(famous last words.)
My System SpecsSystem Spec
21 Sep 2014   #9
AirPower4ever

Windows 7 Pro 64-bit
 
 

Here is the current event viewer. All the 7001 say the same thing, except the 10005.

Capture1 - 10005 I am not sure if that is what is causing this or it is being caused because the laptop is in my home and not his.

Capture2 - I looked at doing the system restore and I got this once I selected the only one available. Never scene that.


Attached Thumbnails
Windows 7 and C++ issue-capture.jpg   Windows 7 and C++ issue-capture1.jpg  
Attached Images
Windows 7 and C++ issue-capture2.jpg 
My System SpecsSystem Spec
21 Sep 2014   #10
Slartybart

x64 (6.3.9600) Win8.1 Pro & soon dual boot x64 (6.1.7601) Win7_SP1 HomePrem
 
 

Thanks - no downgrade, no dual boot.

You could try a Clean Boot to see if that eliminates the cause:
Troubleshoot Application Conflicts by Performing a Clean Startup

If Option ONE doesn't help - try disabling non MS services in Option TWO (leaving the startup items disabled from Option ONE)

If that fails, you could try Sysinternals Process utilities to determine the origin of the error.
My System SpecsSystem Spec
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 Windows 7 and C++ issue




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