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Windows 7: Windows automatically logging off after 30 seconds Idle

22 Sep 2014   #1
willharrison

windows 7 x32
 
 
Windows automatically logging off after 30 seconds Idle

hi,
one of my colleages at work is having trouble with her user account and it is logging her out everytime she is idle for 30 seconds.
i have no idea why this is occuring and i have changed things such as the screensaver option and also checked the power settings.

can anyone help?

Thanks


My System SpecsSystem Spec
.
22 Sep 2014   #2
Sir George

Windows 7 Professional x64
 
 

Quote   Quote: Originally Posted by willharrison View Post
hi,
one of my colleages at work is having trouble with her user account and it is logging her out everytime she is idle for 30 seconds.
i have no idea why this is occuring and i have changed things such as the screensaver option and also checked the power settings.

can anyone help?

Thanks
Is the computer with the problem provided by the company? If so, then their tech support should be contacted. If it is a personal computer, please provide more details. Use the link below for information on obtaining and providing system specs;

System Info - See Your System Specs

HTH
My System SpecsSystem Spec
22 Sep 2014   #3
willharrison

windows 7 x32
 
 

This is A company computer and i am the technician in the office but i cant figure out why this is occuring, i have read multiple threads with similar issues happening and the problem is still occuring after trying various things.
My System SpecsSystem Spec
.

22 Sep 2014   #4
Sir George

Windows 7 Professional x64
 
 

Quote   Quote: Originally Posted by willharrison View Post
This is A company computer and i am the technician in the office but i cant figure out why this is occuring, i have read multiple threads with similar issues happening and the problem is still occuring after trying various things.
It would help if you provided what you have already tried to resolve the problem so suggestions here won't be duplicating your efforts. With that being said, I would guess there may be a virus or malware infection. Have you run a scan with both a good AV and antimalware program?
My System SpecsSystem Spec
22 Sep 2014   #5
willharrison

windows 7 x32
 
 

Quote   Quote: Originally Posted by Sir George View Post
Quote   Quote: Originally Posted by willharrison View Post
This is A company computer and i am the technician in the office but i cant figure out why this is occuring, i have read multiple threads with similar issues happening and the problem is still occuring after trying various things.
It would help if you provided what you have already tried to resolve the problem so suggestions here won't be duplicating your efforts. With that being said, I would guess there may be a virus or malware infection. Have you run a scan with both a good AV and antimalware program?
Thats possibly the only thing i have not tried so i will give that a go

thanks for the help
My System SpecsSystem Spec
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 Windows automatically logging off after 30 seconds Idle




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