Windows 7 Forums

Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: Black screen , no cursor, PC Still on ?

26 Sep 2014   #1
joepipe

Windows 7
 
 
Black screen , no cursor, PC Still on ?

Have windows 7 home premium updated with most recent patches etc. In the last week I haven't installed any software or made any system changes.

After 5 - 15 minutes of use, my screen is going black while the PC stays on. I changed the video card and it still happens so that is not the issue. It does not happen in safe mode. Something is triggering this black screen with no cursor or ability to reset , ctrl alt delete, etc. I have to hold down the power button on my box to restart the computer.

Does anyone have ideas on next steps I could take to try and solve this? Before doing a brand new win 7 install ? given it starts in safe mode, im trying to figure out what is causing this...


Thanks very much,

Joe


My System SpecsSystem Spec
.
26 Sep 2014   #2
ICIT2LOL

Desk1 7 Home Prem / Desk2 10 Pro / Main lap Asus ROG 10 Pro 2 laptop Toshiba 7 Pro Asus P2520 7 & 10
 
 

Hello and welcome Joe mate try running these in safe mode

http://www.sevenforums.com/tutorials/1538-sfc-scannow-command-system-file-checker.html

http://www.sevenforums.com/tutorials/433-disk-check.html < use the /f and /r options in Option2 if necessary
My System SpecsSystem Spec
26 Sep 2014   #3
joepipe

Windows 7
 
 
Windows updates causing problems with black screen

. Checked disks for errors and there is no problem there...

Nothing is working properly so far after 3 windows re-install....

Here is what has happened so far...

On a new install with no windows updates it doesn't get the black screen and doesn't crash.....

Towards the end of the 110 windows updates it crashes...

If I restart and continue updates it gets worse, to the point it won't restart at all

Something in the updates is causing the screen to go black with no cursor...

I have read there have been many problems with a black screen and Windows updates, problem is I can't find a specific solution.

I have a radeon 5450 chipset card and I'm trying to investigate if the drivers are conflicting with one of the windows updates...


If anyone has ideas please let me know.. Thanks!
My System SpecsSystem Spec
.

26 Sep 2014   #4
joepipe

Windows 7
 
 

Seems like windows updates are causing the black screen and crashes.... With no updates the system runs fine for hours...

I have read about several incidents people are having with Windows 7 updates and black screens but there is no easy fix for this. Does anyone have ideas?
My System SpecsSystem Spec
26 Sep 2014   #5
Ztruker

Windows 10 Pro X64
 
 

All I can think of is trial and error until you find the update or updates causing the problem.

The way I would go about it is.

1. Install
2. Create System Restore point
3. Install first 10 updates, reboot.
4. If okay repeat steps 2 and 3 until it fails. When it does, boot the install DVD, take the Repair my computer path and restore the last System Restore Point created, then install the last 10 updates 1 or two at a time until you find the culprit, creating a System Restore Point before each.
5. When you get the failure, boot the install DVD, take the Repair my computer path and restore the last System Restore Point created.
6. Hide the update (right click on it and select Hide) then install the rest. Hopefully only one is causing the problem.

This is time consuming and painful to do but it's the only way I can think of to resolve this.
My System SpecsSystem Spec
Reply

 Black screen , no cursor, PC Still on ?




Thread Tools Search this Thread
Search this Thread:

Advanced Search




Similar help and support threads
Thread Forum
Unable to start - black screen or empty blue screen w cursor??
Hello, My laptop will not boot. I end up with an empty black screen or a blue screen with no icons, just a cursor. I get choices for 'normal startup' or ' repair' but not safe mode. Any help appreciated.
General Discussion
Black screen with movable mouse cursor before login screen appears
Hi, I have an office desktop pc (HP COMPAQ ELITE 8100) running 64-bit Windows 7. I was manually running Windows update and manually updating some of my drivers when the pc suddenly turned itself off. I turned it back on and now it doesn't get to the login screen anymore. It just displays a...
BSOD Help and Support
Black screen, cursor active before login screen.
Apologies if this is in the wrong section. I have a Dell Inspiron 1750, and the owner said that his son installed BearShare and it's been giving him complications. He told me it sometimes freezes when he tries to start the computer, and has to give it a hard shut down. I (hopefully) removed...
BSOD Help and Support
Black screen w/cursor after Windows load screen - Nothing fixes it
Whenever the Windows loadscreen passes the screen goes black and I can move a cursor around the screen. I have had this happen before and fixed it with bootrec.exe but I can't seem to get that to work this time... Startup repair says it cannot help - Safe mode has the exact same black screen...
General Discussion
Black Screen of Death with Mouse Cursor before Login Screen
The issue started a few hours ago when I was playing League of Legends, specifically when the game has finished its loading and crashed to Desktop which is a common problem on my laptop. As usual I would restart the game, but before I could do that explorer.exe crashed, my entire Desktop has turned...
BSOD Help and Support
Black screen on startup, showing cursor, doesn't go to log in screen.
I'm using I have a DELL4500S desktop, on startup it will not go to the login screen, the screen is just black with the cursor showing. I've tried restarting the computer, unplugging everything and restarting it. Nothing is working. When it first starts a pop up shows and says "This Application...
BSOD Help and Support


Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 10:10.

Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App