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Windows 7: Incorrect File Names in Documents Library

26 Sep 2014   #11
Brink

64-bit Windows 10 Pro
 
 

@David,

Good catch on the icon. I'm betting that the folder is not set to the default location anymore.


@Ralph,

In that case, and from what David posted, check to make sure that you have your "C:\Users\(user-name)\Documents" folder included in your Documents library.

Library - Include a Folder

If that doesn't help, then double check using OPTION TWO in the tutorial below to make sure that your "C:\Users\(user-name)\Documents" folder is set to it's default location.

User Folders - Restore Default Location


My System SpecsSystem Spec
.
27 Sep 2014   #12
RalphJones

Windows 7 x64
 
 

@Brink, I had moved my "My Documents" folder from it's default location to the F: drive years ago. This issue just cropped up the other day. "My Documents", regardless of it's physical location, was, and always has been, included in my "Documents" library. However, I went ahead and did a restore to the defaults. Here's what happened.

I reset "My Documents" back to the default location of C:\Users\Ralph\Documents (which is an empty folder). The icon for it reverted to the correct one. Then went into the "Documents" library, which should have shown the folders and files in the "My Documents" (C:\Users\Ralph\Documents) and "Public Documents" (C:\Users\Public\Documents) libraries. It's still showing files that are not in the root of either sub-library, but different ones than before (see attached JPG). It's showing files that are still located on the second hard drive (F:, buried down in sub-folders several layers down from the root (F:\).

For example, the file named "+.hfo", at the top of the list, should not be listed in the "Documents" library. It's actual location is way down in the "Public Documents" library (C:\Users\Public\Documents\Pinnacle\Content\HollywoodFX\Objects\School). Another file, "01 - Holiday Background R.Montage.axt", is located in 'C:\Users\Public\Documents\Pinnacle\Content\IMG-Templates\Red Giant Holidays - Backgrounds".

I'm going to try uninstalling Pinnacle and emptying out the Public Documents folder.


Attached Thumbnails
Incorrect File Names in Documents Library-documents-screen-capture-2.jpg  
My System SpecsSystem Spec
28 Sep 2014   #13
RalphJones

Windows 7 x64
 
 
Updated Information

I moved all of my libraries back to their default locations (C:\Users\Ralph). There are no files left on the F: drive or the Public Documents folder. I even rebooted a couple of times.

I took a screen capture of the "Documents" library and the "My Documents" folder contents. Given that the Public Documents folder is empty, they should be identical, as the "Documents" folder is a combined view of the "My Documents" and "Public Documents" libraries. I've verified that it's correct by checking the properties of the "Documents" library.

The files shown in the Documents library window are valid files that are actually stored in the many folders and sub-folders in My Documents. Notice that none of the folders in My Documents is shown, but all of the folder contents are, as if all 42,000 files are in the root of My Documents.

Still need help fixing this. I have no idea what's wrong or how this happened.


Attached Thumbnails
Incorrect File Names in Documents Library-documents-screen-capture-2.jpg   Incorrect File Names in Documents Library-my-documents-screen-capture-2.jpg  
My System SpecsSystem Spec
.

28 Sep 2014   #14
RalphJones

Windows 7 x64
 
 

Oh yeah, all this is after I uninstalled the Pinnacle software and all of it's components. Then rebooted, of course.
My System SpecsSystem Spec
28 Sep 2014   #15
Brink

64-bit Windows 10 Pro
 
 

While you have the Documents library open like in your top screenshot, right click on an empty area, click on Group by, and click on Folder to have it look like below.

Incorrect File Names in Documents Library-group-.jpg


My System SpecsSystem Spec
28 Sep 2014   #16
RalphJones

Windows 7 x64
 
 

Hmm, just noticed something else. When I look at the properties for "My Music", there is no Location tab. There is for the other libraries. In order to get the proper icon showing for the Music library, I had to go into Customize and manually set the icon.
My System SpecsSystem Spec
28 Sep 2014   #17
Brink

64-bit Windows 10 Pro
 
 

"My Music" would be for you "C:\Users\(user-name)\Music" folder instead of the library. You should see the Location tab when you check properties at the "C:\Users\(user-name)\Music" location.

Do you have a Location tab from there instead?
My System SpecsSystem Spec
28 Sep 2014   #18
RalphJones

Windows 7 x64
 
 

@Brink,

I have checked the properties of My Music from several locations. Here's the results.

C:\Users\Ralph (in left pane) no Location tab
C:\Users\Ralph (in right pane) no Location tab
Libraries\Music (in left pane) no location tab
Ralph\Music (in left pane) no location tab

Did the folder view, and now it shows the folders and files in the right pane. It's subdivided into the My Documents and Public Document folders/files, so I guess I'll close this out and open a new one to figure out why I don't have a Location tab for My Music.
My System SpecsSystem Spec
28 Sep 2014   #19
RalphJones

Windows 7 x64
 
 

Well, I guess that worked. Thanks all who responded. I'm going to investigate other threads to see if I can't solve the issue as to why I don't have a Location tab for my Music library.
My System SpecsSystem Spec
28 Sep 2014   #20
Brink

64-bit Windows 10 Pro
 
 

I'm happy to hear that the library issue is now sorted.

For the Location tab issue, see if doing OPTION TWO below to restore the default location of your "C:\Users\(user-name)\Music" folder will do the trick. It doesn't sound like it successfully got moved back.

User Folders - Restore Default Location
My System SpecsSystem Spec
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 Incorrect File Names in Documents Library




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