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Windows 7: Can't update Windows and All HTTPS sites produce an error and more

27 Sep 2014   #1
pintree3

Windows 7 Home Premium 64
 
 
Can't update Windows and All HTTPS sites produce an error and more

It all started with the installation of a Asus Sonar DG sound card or perhaps a coincidence.
The installation from its Cd did not seem to want to complete although it did seem to be at 100% so in rebooting I heard sounds but I installed it again nevertheless and all installed correctly.
And then I go to Firefox and all HTTPS sites, Google, Skype, Yahoo etc. had "There is a problem with this website’s security certificate." bla bla. I uninstall completely Firefox thinking it was the problem. Only to notice Chrome and IE showed the same message. And even if I go into them (giving the browser permission) many photos were blank with an x on them.
A search, via Bing had one suggestion, my router--I disconnected it completely and after 1.5 minutes reconnected. Problem was still there.
On to the bottom right of my desktop and I notice a Windows message. Telling me Windows could not update. The following error: Windows Update error 0x80070005(2002-0101-T-02_56_23A)
Going to the usual links from within this error could not get it fixed.
I then do this:
Go to: services.msc go to Automatic Updates service Right-click and Stop the service. Renamed the 'SoftwareDistribution' to -----.old and restarted the service. Problem was not solved. Went back and made my old back to 'not old'--its original
Went to 'Microsoft Security Essentials' only to find that wouldn't update either.
"Virus and spyware definitions couldn't be updated.
This app couldn't check for virus and spyware definition updates.
Check your internet or network connection and try again."

Also
The Windows Reporting Service gave me this message.
"Problem connecting to the Windows Error Reporting Service"
From instructions on a Forum here I ran "Windows6.1-KB947821-v33-x64.msu"
Windows update got solved but NOT the HTTPS problem NOR the Windows Service update problem
Oh yeah ran 'sfc /scannow ' a few times
What's going on? Attached is my CBS log folder as suggested elsewhere.
Sorry could not attach the file--probably due to the above in trying to attach the file I got the following error: '500 - Internal server error.'
Thank you (and sorry for the length but there was no other choice to make it shorter)


My System SpecsSystem Spec
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27 Sep 2014   #2
remm

Win 7 Ultimate 64-bit
 
 

You might take a look here: (Solved) Cannot Access Secure Sites - Https websites not opening ViewTech Support All

or first try booting into SAFE MODE with networking and see if you can access https...

Actually you should look to revert to a previous restore point first as that might be easiest of all.


My System SpecsSystem Spec
27 Sep 2014   #3
pintree3

Windows 7 Home Premium 64
 
 
Problem solved

Holy moly. You can't believe what the problem and therefore solution was. But 1st of all let me thank you ENORMOUSLY :-)
As I looked at your link and began reading about the DLLs I thought to myself no, this can't be the problem BUT then below it also mentioned the computer clock. I looked and it had today's date hence me not noticing this being wrong BUT it had the year 2002. AAAaaaaaaahhhhhh why on earth would this create this huge headache of a problem? Reminds me back to the 2K scare of 1999 and I guess that 'stupid' clock had reason to be scary after all.
Thanks again buddy
Now where's the button to say that this issue has been solved?
My System SpecsSystem Spec
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28 Sep 2014   #4
andrew129260

Windows 10 Pro
 
 

Quote   Quote: Originally Posted by pintree3 View Post
Holy moly. You can't believe what the problem and therefore solution was. But 1st of all let me thank you ENORMOUSLY :-)
As I looked at your link and began reading about the DLLs I thought to myself no, this can't be the problem BUT then below it also mentioned the computer clock. I looked and it had today's date hence me not noticing this being wrong BUT it had the year 2002. AAAaaaaaaahhhhhh why on earth would this create this huge headache of a problem? Reminds me back to the 2K scare of 1999 and I guess that 'stupid' clock had reason to be scary after all.
Thanks again buddy
Now where's the button to say that this issue has been solved?
Should be at the bottom of the post

To explain why time is such a important thing to be correct:

-Windows update depends on the correct time and date to get windows updates
-Security certificates depend on the time and date to know if a security certificate is expired or not (any secure site)
-Programs use the time and date to determine how often they should update/refresh etc.

Always make sure your computer time is correct, and set to sync with the internet. More information here:

Date and Time - Change

Time Zone - Change

Internet Time Synchronization
My System SpecsSystem Spec
28 Sep 2014   #5
pintree3

Windows 7 Home Premium 64
 
 

Hi Andrew. You explain "explain why time is such a important thing to be correct" and I can see that. The strange thing is shouldn't Windows then say, "Oh wait it appears you need 65,543 updates since the last time you did so was 12 years ago? Or verify this with something else and see oh wait you have updates X and updates Y therefore all you need is Z. But I understand.
The thing that bothers me is that my PC was set to automatically sync with the internet, so why didn't it? The internal clock was changed because in adding my Audio card I also cleaned everything inside and made sure every cable and stuff was snug and also moved that little coin-sized battery which created the clock problem (I had thought one had to remove the battery for it to do so).
Anyhow, in the end all worked out fine. Thanks again for leading me in the right direction. :-)
My System SpecsSystem Spec
28 Sep 2014   #6
andrew129260

Windows 10 Pro
 
 

Because it cannot search for updates at all, as the time is incorrect. So it would not find thousands of updates (also thousands do not exist either)

Check your cmos battery. Perhaps you need a new one.

How to replace the CMOS battery.


EDIT: AH yes removing the cmos battery would cause the issue, did not see that in your post there
My System SpecsSystem Spec
29 Sep 2014   #7
remm

Win 7 Ultimate 64-bit
 
 

Quote   Quote: Originally Posted by pintree3 View Post
Holy moly. You can't believe what the problem and therefore solution was. But 1st of all let me thank you ENORMOUSLY :-)
You are very welcome but sounds like you did all the work yourself.

Quote:
As I looked at your link and began reading about the DLLs I thought to myself no, this can't be the problem BUT then below it also mentioned the computer clock. I looked and it had today's date hence me not noticing this being wrong BUT it had the year 2002. [...]
I can't tell you how many times this has happened to me too, where someone gives me some help that inadvertently leads me to the real answer. So glad you solved it. And it's a great thing to remember too... I wouldn't have thought about the clock either.

(And this reminds me of something I have to look into... I have been finding files dated with the year 2054!) Unless my computer is time traveling, I have some Googling to do! Have a good one!
My System SpecsSystem Spec
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