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Windows 7: Computer freezes after being idle for 10 - 20 mins.

30 Sep 2014   #1
MellowCream

Windows 7 Home Premium x64
 
 
Computer freezes after being idle for 10 - 20 mins.

Hey guys,

So when I just leave my PC idle, when I come back it will be frozen. For example explorer.exe crashes and then the whole PC locks up. I built this PC back in December.

Specs:
AMD FX 8350 - 4.6GHz
16GB G.Skill Ram
GTX 770
Gigabyte 990FXA-UD3
64GB Sandisk SSD
1TB Seagate HDD.


My System SpecsSystem Spec
.
30 Sep 2014   #2
MilesAhead

Windows 7 32 bit
 
 

Do you have any network drives mapped? Anything set to shut off to save power such as Monitor,NIC, USB ports, or a screen saver etc..
My System SpecsSystem Spec
07 Oct 2014   #3
MellowCream

Windows 7 Home Premium x64
 
 

Quote   Quote: Originally Posted by MilesAhead View Post
Do you have any network drives mapped? Anything set to shut off to save power such as Monitor,NIC, USB ports, or a screen saver etc..
My monitor was set to power off, I now have it to stay on. Issue still persists.
My System SpecsSystem Spec
.

07 Oct 2014   #4
Mayank Parmar

Windows 10 Tech Preview
 
 

Try the following steps

1) Open Device Manager and expand Network Adapter,
2) Right click on the adapter that you see and open its properties
3) Now click on the tab Power Management and uncheck Allow Computer to Shut Off the Device option
4) Repeat steps 2 and 3 if you have more than one adapter listed under Network Adapters.
My System SpecsSystem Spec
08 Oct 2014   #5
MellowCream

Windows 7 Home Premium x64
 
 

Quote   Quote: Originally Posted by Mayank Parmar View Post
Try the following steps

1) Open Device Manager and expand Network Adapter,
2) Right click on the adapter that you see and open its properties
3) Now click on the tab Power Management and uncheck Allow Computer to Shut Off the Device option
4) Repeat steps 2 and 3 if you have more than one adapter listed under Network Adapters.
I don't think It's my NIC. I just have the one that came with my Motherboard.

Also, I can confirm it does not freeze in safe mode.
My System SpecsSystem Spec
08 Oct 2014   #6
Mayank Parmar

Windows 10 Tech Preview
 
 

Quote   Quote: Originally Posted by MellowCream View Post
Quote   Quote: Originally Posted by Mayank Parmar View Post
Try the following steps

1) Open Device Manager and expand Network Adapter,
2) Right click on the adapter that you see and open its properties
3) Now click on the tab Power Management and uncheck Allow Computer to Shut Off the Device option
4) Repeat steps 2 and 3 if you have more than one adapter listed under Network Adapters.
I don't think It's my NIC. I just have the one that came with my Motherboard.

Also, I can confirm it does not freeze in safe mode.
********************
The idea behind performing these steps is to disable the feature of "turning off network adapters". If computer is idle then network adapters will get shut down(no power). Once you start working on the computer, ideally the network adapters should also be ready to use, but if they do not get initialized properly then system may hang. I did resolve same kind of issue by performing these steps 2 or 3 times. Power Management for other devices (like USB port), may also be responsible, but in my personal experience network adapter was the cause.
My System SpecsSystem Spec
08 Oct 2014   #7
MellowCream

Windows 7 Home Premium x64
 
 

Quote   Quote: Originally Posted by Mayank Parmar View Post
Quote   Quote: Originally Posted by MellowCream View Post
Quote   Quote: Originally Posted by Mayank Parmar View Post
Try the following steps

1) Open Device Manager and expand Network Adapter,
2) Right click on the adapter that you see and open its properties
3) Now click on the tab Power Management and uncheck Allow Computer to Shut Off the Device option
4) Repeat steps 2 and 3 if you have more than one adapter listed under Network Adapters.
I don't think It's my NIC. I just have the one that came with my Motherboard.

Also, I can confirm it does not freeze in safe mode.
********************
The idea behind performing these steps is to disable the feature of "turning off network adapters". If computer is idle then network adapters will get shut down(no power). Once you start working on the computer, ideally the network adapters should also be ready to use, but if they do not get initialized properly then system may hang. I did resolve same kind of issue by performing these steps 2 or 3 times. Power Management for other devices (like USB port), may also be responsible, but in my personal experience network adapter was the cause.
It worked! Thanks!
My System SpecsSystem Spec
13 Oct 2014   #8
Mayank Parmar

Windows 10 Tech Preview
 
 

Great!
My System SpecsSystem Spec
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 Computer freezes after being idle for 10 - 20 mins.




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