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Windows 7: Missing Network Adapter Driver after Installing Win 7

03 Oct 2014   #1
Frenchmanfl

windows 7 home premium X64
 
 
Missing Network Adapter Driver after Installing Win 7

Hi everyone,

First, I would consider myself a solid PC user ( added memory, exchanged or added HD's etc), but by no means am I an expert.

So here is my problem...my son's HP Pavilion G4 with an AMD A6-4400M processor and a Atheros AR5B125 Chipset, was loaded with death nail virus scanners that essentially have been preventing him from being able to do his homework ( the laptop was purchased and used at my Ex-Wife's so this is the first time I have ever set eyes on it. It had Win8 installed.) I said I would help, thinking that the install would go as smoothly as every other OS install that I have ever done.

I only have Win7 install disks, so I decided that, rather than try to fiddle around for hours on end trying to root out all of these scanners, I would simply do a fresh Win7 Install.

Unfortunately, this install did not go as smoothly as hoped. The OS is running etc but I have lost all of the drivers. My primary concern, right now, is getting connected to the web.

I have gone through the windows troubleshoot and identified the correct driver through the device manager ( gives me the " driver found but can't install ). I have tried downloading HP driver packs and even tried to slip inf files into Win32 ( and the Wow file that was recommended for 64 bit - both options downloaded onto a flash drive on another machine ). Nothing has worked.

I also tried deleting the network adapter by right clicking on it in device manager and then rebooting in the hopes that windows would detect it was missing and re-install. No luck!

I have also been to the mfg site ( Atheros ) and they take me to an "unofficial" site that has download packs for everything but no .exe to help along. It's designed for programmers or admins, which I am not.

While I am no way near the point of serious worry, I was trying to save my ex from having to go to best buy and paying for someone to clean my son's machine. With no web connection ( including wifi ) and no applications, the machine is a useless as it was with all of the scanners.

Windows is identifying the adapter as an " Atheros L2 Fast Ethernet 10/100 baseT " which seems a little generic.

Please save me from a potential nightmare.

Thank you all in advance.


My System SpecsSystem Spec
.
03 Oct 2014   #2
maxie

windows 7 home 64bit
 
 

Hi Welcome to Seven Forums .. What is the exact HP Model Number ... ?

Below is the Wireless Driver ...


https://www.atheros.cz/atheros-wirel...et=70&system=5
My System SpecsSystem Spec
03 Oct 2014   #3
Frenchmanfl

windows 7 home premium X64
 
 

Hi Maxie,

I really appreciate your quick response.

I would be grateful if you could provide some quick instructions on the suggested way to get this installed. I tried downloading this file and have done it again, unfortunately I have no idea what files to copy to the laptop and where to copy them to. I am afraid that I am a .exe guy only.

I am afraid that I am not able to drill down any further than HP Pavilion G4, as it relates to the model#.

Hopefully you don't mind spoon feeding me on the instruction and I would welcome any info you might have on getting the hard line ethernet connection lit as well.

Again, thank you very much for your rapid response and assistance.

Patrick
My System SpecsSystem Spec
.

03 Oct 2014   #4
maxie

windows 7 home 64bit
 
 

It is a Zip File first Unpack it ... Then go to the Network Adapter update Driver ..

Let me choose the Location ..

And point it to the path of the INF File ..
My System SpecsSystem Spec
03 Oct 2014   #5
Frenchmanfl

windows 7 home premium X64
 
 

You sir, are a gentlemen and a scholar. It worked!!!!! THANK YOU!!!!!!!!!!! I will now get to all of the other drivers needed. I might chime back if I need assistance but I think I should be able to figure it all out now. Have a great weekend and thanks again.
My System SpecsSystem Spec
03 Oct 2014   #6
maxie

windows 7 home 64bit
 
 

Most welcome .. Go to the System Information your Model Number might be there ...

Also run Windows Updates it should Install most Drivers ..
My System SpecsSystem Spec
03 Oct 2014   #7
Frenchmanfl

windows 7 home premium X64
 
 

Hi Maxie,

The smile has been replaced with quite a different expression and I am hoping you can assist, again. I apologize for leaning on you.

For some reason the laptop froze ( when trying to open Win Explorer - Browser ). I had to reboot and forgot to take out the win 7 install disc. I cancelled the operation and removed the disc. When rebooting again ( hoping to get to the OS ) and was met with a DOS message, asking me to insert a boot disc. I had no other choice but to do another fresh install. However, now my HD has gone complete missing and the installation doesn't recognize anything to install the OS on.



As was the case before, I still have two machines available to download whatever driver is needed to put on a flash drive. I am sure the net book model # is not going to help and while I saw the hard drive when I took the limited cover off to determine the chipset etc, the only coding on it was unrecognized on a Google search. I used to see semiconductors and, drives came into demand from time to time, so I am pretty good at identifying part numbers. Unfortunately, the limited access area where the cover is removable without fuss, also offers limited information. I am hoping that getting a hard drive driver is of a more generic nature than what was needed to get the WiFi going.

I thought I was off and running, that it would be unnecessary to expend the time or kindness of anyone else, unfortunately, here I return, in search of further assistance. I need your expert assistance and apologize for taxing your patience.

Any help you can offer would be greatly appreciated.

Patrick
My System SpecsSystem Spec
03 Oct 2014   #8
maxie

windows 7 home 64bit
 
 

Hi Patrick ... Boot into the BIOS to see if the Drive is detected .. If it is change mode from sata to ahci ...
My System SpecsSystem Spec
03 Oct 2014   #9
Frenchmanfl

windows 7 home premium X64
 
 

I consider myself quite lucky that a gent at, almost 1am, is kind enough to be responding. I tried booting into the BIOS and am now being told that the drive is essentially fried. It's possible that this is the case but why was everything working before? In short, I can't get into BIOS. For a moment there after fiddling, I actually got into the OS and was re-installing the wifi driver, got on line then the system crashed again.

I guess I am now going to have to search for a hard.

What started as a project to help has turned into a very difficult situation. Not cool!

Again, though, I greatly appreciate your kindness and assistance.

Stay well, my friend, and make sure to get a decent nights rest.
My System SpecsSystem Spec
03 Oct 2014   #10
gregrocker

 

Are you following Clean Reinstall - Factory OEM Windows 7 which explains how drivers are handled in red so it can't be missed?

Be sure to read the Special Note to HP Owners since most modern HP's have a Minimal Recovery which is almost the same as the Clean Reinstall and you still might be able to run that from F11 key. If not boot into F12 to see if Diagnostics will run to check your hardware. If so, keep only that OEM Tools partition and delete all others, follow the steps to reinstall correctly.
My System SpecsSystem Spec
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 Missing Network Adapter Driver after Installing Win 7




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