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#1
no internet access and crashing applications (malware or csrss.exe)
Yesterday my antivirus found two trojans (trojan.downloader.win32.genome.itdk) while installing a software. I panicked and in a hurry killed csrss.exe. The system froze for a few seconds and then got shut down instantly (as if someone removed the battery). On restarting i found that my internet stopped working. It could connect to a wireless network but always shows 'no internet access' status. Moreover some of the applications were crashing on startup. One of them gave an error that "this program does not supports multiple user sessions. Close the program in other session and then try again." Then i checked the reports of my anti virus software which said that one virus was deleted but the other one was not found. So i downloaded malware bytes and ran a threat scan in safe mode. But it didnt find anything except for some pup.optional.outbrowse registry keys.
But something is wrong with my system. Sometimes a black screen appears with just a mouse pointer after windows login for 10-20 seconds. I dont know if its the malware or the fact that i terminated csrss.exe improperly.