Windows 7 Forums

Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: Windows 7 not genuine help

15 Oct 2014   #1
frales

Windows 7 Home Premium 64bit
 
 
Windows 7 not genuine help

Code:
 
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->
Validation Code: 50
Cached Online Validation Code: N/A, hr = 0xc004f012
Windows Product Key: *****-*****-QCPVQ-KHRB8-RMV82
Windows Product Key Hash: +Rj3N34NLM2JqoBO/OzgzTZXgbY=
Windows Product ID: 00359-OEM-8992687-00095
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.1.7601.2.00010300.1.0.003
ID: {3F8ABA46-604A-41A9-8376-D93F3487D0C5}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Home Premium
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.140303-2144
TTS Error: 
Validation Diagnostic: 
Resolution Status: N/A
Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002
OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002
OGA Data-->
Office Status: 100 Genuine
Microsoft Office Professional Plus 2007 - 100 Genuine
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3_E2AD56EA-765-d003_E2AD56EA-766-0_E2AD56EA-134-80004005_E2AD56EA-765-b01a_E2AD56EA-766-0_E2AD56EA-148-80004005_16E0B333-89-80004005_B4D0AA8B-1029-80004005
Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files (x86)\Mozilla Firefox\firefox.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed
File Scan Data-->
Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{3F8ABA46-604A-41A9-8376-D93F3487D0C5}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010300.1.0.003</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-RMV82</PKey><PID>00359-OEM-8992687-00095</PID><PIDType>2</PIDType><SID>S-1-5-21-700588213-2271794310-247638247</SID><SYSTEM><Manufacturer>Dell Inc.                </Manufacturer><Model>OptiPlex 745                 </Model></SYSTEM><BIOS><Manufacturer>Dell Inc.                </Manufacturer><Version>2.0.8 </Version><SMBIOSVersion major="2" minor="3"/><Date>20061130000000.000000+000</Date></BIOS><HWID>CA633307018400FA</HWID><UserLCID>0809</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>GMT Standard Time(GMT+00:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>DELL  </OEMID><OEMTableID>B8K    </OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>100</Result><Products><Product GUID="{90120000-0011-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Professional Plus 2007</Name><Ver>12</Ver><Val>95B42D420EF4586</Val><Hash>JrhjjUjZOIVygv+poX/vXrSPVR0=</Hash><Pid>89409-707-0144912-65373</Pid><PidType>14</PidType></Product></Products><Applications><App Id="15" Version="12" Result="100"/><App Id="16" Version="12" Result="100"/><App Id="18" Version="12" Result="100"/><App Id="19" Version="12" Result="100"/><App Id="1A" Version="12" Result="100"/><App Id="1B" Version="12" Result="100"/><App Id="44" Version="12" Result="100"/></Applications></Office></Software></GenuineResults>  
Spsys.log Content: 0x80070002
Licensing Data-->
Software licensing service version: 6.1.7601.17514
Name: Windows(R) 7, HomePremium edition
Description: Windows Operating System - Windows(R) 7, OEM_SLP channel
Activation ID: d2c04e90-c3dd-4260-b0f3-f845f5d27d64
Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 00359-00178-926-800095-02-2057-7601.0000-2032014
Installation ID: 014010353804449296380705838760763643080061906461005913
Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
Partial Product Key: RMV82
License Status: Notification
Notification Reason: 0xC004F07C.
Remaining Windows rearm count: 2
Trusted time: 16/10/2014 00:27:43
Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: 0xC004C533
HealthStatus: 0x0000000000000000
Event Time Stamp: 10:8:2014 12:48
ActiveX: Registered, Version: 7.1.7600.16395
Admin Service: Registered, Version: 7.1.7600.16395
HealthStatus Bitmask Output:
 
HWID Data-->
HWID Hash Current: MgAAAAEAAwABAAIAAAABAAAAAgABAAEAJJQuxzZVTmu2hi738sqw/2YqQj1yFdytKoU=
OEM Activation 1.0 Data-->
N/A
OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes
Windows marker version: 0x0
OEMID and OEMTableID Consistent: yes
BIOS Information: 
  ACPI Table Name OEMID Value OEMTableID Value
  APIC   DELL    B8K    
  FACP   DELL    B8K    
  HPET   DELL    B8K    
  BOOT   DELL    B8K    
  MCFG   DELL    B8K    
  SSDT   DELL  st_ex
  ASF!   DELL    B8K    
  SLIC   DELL    B8K    
  SSDT   DELL  st_ex
  SSDT   DELL  st_ex
  SSDT   DELL  st_ex
This PC is ex university and I don't have a copy of the key for windows. I may be able to obtain it but it may take some time as the support department is not fully staffed and they have just got rid of forty plus machines.


My System SpecsSystem Spec
.
15 Oct 2014   #2
Bincle

Windows 7 Home Premium 32Bit (Laptop)
 
 

Hi Frales,
I have previously had the same problem. I have had a pirated copy of Windows 7 installed onto my old computer by a tech service. I had to upgrade to genuine (100% Windows 7) and activate a product key. There are 3 ways to see if your copy of windows is not genuine.

1.) At the bottom right of your desktop there sometimes will appear a short paragraph of text displaying:
Windows 7 Build (4 Digit Number)
Windows is not Genuine.

2.) Right click 'My Computer' and click on Properties. Then you will see System Specs and Windows information. At the bottom of the screen if it is not genuine it should say Windows is not activated. If it is, it should say Windows is activated. (Displaying a product key looking something like this 3DE1 - 234S - GGHD - 117J

3.) When you boot up your computer a pop up message says:
You may be a victim of Software Counterfeiting.

Thank you and I hope this reply was helpful to you.
Your man,
James
My System SpecsSystem Spec
15 Oct 2014   #3
gregrocker

 

Normally a university computer would be activated using VLK Volume Licensing key, but its possible the OEM SLP activation you have now was from the Dell Factory install. Is there a COA sticker on the machine with a readable Product Key? That's how you would do a Clean Reinstall - Factory OEM Windows 7 which I recommend you do to have the best possible install.

If not then I'd ask the IT staff what type of activation is supposed to be on the machine since it shows OEM SLP which only takes place at the factory, while most institutions use VLK.
My System SpecsSystem Spec
.

Reply

 Windows 7 not genuine help




Thread Tools Search this Thread
Search this Thread:

Advanced Search




Similar help and support threads
Thread Forum
laptop says copy of windows 7 not genuine but it is genuine
Recently a note has appeared on bottom right of screen on my laptop which says-This copy of windows is not genuine. I know for a fact it is genuine as i only purchased it 0n the 3rd December 2010. I have not had any problems with it until the note appeared on my laptop last week. Can someone...
Windows Updates & Activation
Windows Genuine Issue, It says Genuine then say it is not, over & over
My HP Pavilion dv6 laptop suddenly has decided Windows is not Genuine. I put in the number on the bottom of the laptop and it says it is verified and good. But then after a while it goes back to saying it is not Genuine. I am out of the country at the moment, and I need to fix this in the meantime....
Windows Updates & Activation
Genuine Problems--Windows is not genuine.
I re-installed Windows 7 home premium on my refurbished optiplex 745. Whenever I entered my product key it froze, knowing i could enter it later, i skipped that step, hear are a few snapshots of the problem:
Installation & Setup
Why has my genuine Windows 7 Home Premium turned 'Un-genuine'?
Hi Sevenforums, I've bought an Asus Laptop last year with a genuine copy of windows 7 Home Premium. But, as of today, it has turned 'un-genuine'. Why is it so? What can I do? Thanks!
Windows Updates & Activation
ASUS Notebook - Genuine Windows but getting not genuine messages
Hi I have an ASUS notebook (U31F i5 with 4 GB mem) which until recently I used only occasionally. It has Legit Office 2010, but no CD/DVD drive. My desktop hard disk crashed in a big way so I am using the notebook as my main computer. It has just recently started throwing up messages that my...
Windows Updates & Activation
'Windows not genuine' message even though it is genuine
Hello, I am using an Acer Aspire 5738G, which originally came with Windows Vista Home Premium. Later I got the free Windows 7 Home Premium update disc and never encountered any problem. But since the last 1 month or so, I've been getting this 'Windows not genuine' message on a random basis....
Windows Updates & Activation


Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 14:17.

Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App