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Windows 7: Windows Startup Repair query

13 Jun 2015   #251
GokAy

Windows 7 Ultimate x64 SP1
 
 

Only problem with it is under-performance, especially writes. It is supposed to be the OEM version of 840 Pro.

You should try a different keyboard on your PC, and take your keyboard somewhere else. I thought the keyboard problem started after new installation.

I believe you can just clone to new SSD. You can clean install if so much needed later anyway.


My System SpecsSystem Spec
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13 Jun 2015   #252
RedLad

Windows 7 Ultimate x64
 
 

Quote   Quote: Originally Posted by gregrocker View Post
Did Dell have you run tests to determine the SSD needs replacing? What exactly is the RMA based upon?
They had asked me to run a diagnostic test yes, please see post #226 & 229.

What do you mean by RMA?
My System SpecsSystem Spec
13 Jun 2015   #253
RedLad

Windows 7 Ultimate x64
 
 

Quote   Quote: Originally Posted by GokAy View Post
Only problem with it is under-performance, especially writes. It is supposed to be the OEM version of 840 Pro.

You should try a different keyboard on your PC, and take your keyboard somewhere else. I thought the keyboard problem started after new installation.

I believe you can just clone to new SSD. You can clean install if so much needed later anyway.
Here's what they said about the replacement when I asked what model it would be:

"It will be the same model as the one that you have now, but if that model is not available, it will be replaced with a different model/brand."

As I mentioned before, the keyboard is different to the one I used before, both are new. The first one I used was an Alienware one when I first got the PC and it kept cutting out, this current one is the one that shipped with it, a Dell keyboard. Both are USB.
My System SpecsSystem Spec
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13 Jun 2015   #254
RedLad

Windows 7 Ultimate x64
 
 

When I go to install the Intel Management Engine Components Installer Driver, I get a window that says:

"This computer currently contains driver versions newer than the versions you are about to install. Are you sure you want to overwrite the following drivers with the older versions?"

So I said no to that.

For the Dell USB Smartcard Keyboard Driver, I downloaded it, unzipped it and all. But nothing installed? It created the folder you can see below:


Attached Thumbnails
Windows Startup Repair query-dell-usb-smartcard-keyboard-driver.jpg  
My System SpecsSystem Spec
13 Jun 2015   #255
gregrocker

 

In the device manager click on the keyboard device, then from the update tab choose update driver, then browse to that file to see if it will pick up the driver.
My System SpecsSystem Spec
13 Jun 2015   #256
RedLad

Windows 7 Ultimate x64
 
 

Quote   Quote: Originally Posted by gregrocker View Post
In the device manager click on the keyboard device, then from the update tab choose update driver, then browse to that file to see if it will pick up the driver.
I just tried that, it says Windows has determined that the driver is up to date
My System SpecsSystem Spec
13 Jun 2015   #257
RedLad

Windows 7 Ultimate x64
 
 

What about if I right click on the keyboard drivers and uninstall them, then do a restart?
My System SpecsSystem Spec
13 Jun 2015   #258
gregrocker

 

Did you follow the instructions that came with the driver Download details?

Are you sure you have a smart card USB keyboard? If it's on the Dell downloads webpage then it would be a device with ships with the PC and not aftermarket. Google the exact name of the device to read about it to know for sure.

Otherwise with a USB keyboard it may be USB controller is the actual device controlling it. Try changing the USB port - is it plugged into a USB3 port which is blue inside?
My System SpecsSystem Spec
14 Jun 2015   #259
RedLad

Windows 7 Ultimate x64
 
 

Quote   Quote: Originally Posted by gregrocker View Post
Did you follow the instructions that came with the driver Download details?

Are you sure you have a smart card USB keyboard? If it's on the Dell downloads webpage then it would be a device with ships with the PC and not aftermarket. Google the exact name of the device to read about it to know for sure.

Otherwise with a USB keyboard it may be USB controller sketch are the actual device controlling it. Try changing the USB port. is it plugged into a USB3 port which is blue inside?
The actual model is Dell Keyboard KB212-B Dell 104 Quiet Key USB Keyboard - KB212-B : Computer Accessories | Dell
It seems to be less than every minute while typing that it just cuts out. Then I have to point the cursor to the end of my sentence and continue typing. No instructions came with the driver as far as I could see.

I tried plugging it into another USB port at the back of PC. Still the same nonsense.
My System SpecsSystem Spec
14 Jun 2015   #260
RedLad

Windows 7 Ultimate x64
 
 

I just found this page, would it be risky to try installing this?

Dell KB212 B Wired Keyboard || Driver
My System SpecsSystem Spec
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 Windows Startup Repair query




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