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Windows 7: Need Help to Delete File

18 Oct 2014   #1
Melita

Windows 7 Home Premium 64bit
 
 
Need Help to Delete File

Windows 7 Home Premium

I had the bit-torrent client Vuze installed but uninstalled it recently. I found dozens of files they leave behind in the computer even after uninstalling. Tracked down and deleted them all but one file is refusing to delete. When I try to delete, I get a window with message "unable to carry out the task.......etc, with an error code 0x80004005. The file name is:

AZUREUS sig
C:\Users\MELITA\AppData\Local\Temp\azlocprov_0.1.6.2.zip Type: SIG File

Can you tell me how I can delete this?

Thank you


My System SpecsSystem Spec
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18 Oct 2014   #2
Berton

Windows 7 Ultimate 64-bit, Windows 8.1 64-bit, Mac OS X 10.10, Linux Mint 17, Windows 10 Pro TP
 
 

Maybe boot into Safe Mode to try do it?
My System SpecsSystem Spec
18 Oct 2014   #3
marsmimar

Microsoft Community Contributor Award Recipient

 
 

My System SpecsSystem Spec
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19 Oct 2014   #4
Melita

Windows 7 Home Premium 64bit
 
 

I think I'll try one of the free tools. UNLOCKER and Malwarebytes; are both these free of adware and other things that are bundled with some of these free programmes.

Thank you
My System SpecsSystem Spec
19 Oct 2014   #5
Jacee
Microsoft MVP

Windows 7 Ultimate 32bit SP1
 
 

You can also try to delete it in 'safe' mode.
My System SpecsSystem Spec
19 Oct 2014   #6
Berton

Windows 7 Ultimate 64-bit, Windows 8.1 64-bit, Mac OS X 10.10, Linux Mint 17, Windows 10 Pro TP
 
 

Malwarebytes is clean if you get it from a reliable source, haven't heard about the other.
My System SpecsSystem Spec
20 Oct 2014   #7
Melita

Windows 7 Home Premium 64bit
 
 

Thanks to all of you who replied so far. How do I find a reliable source for malwarebytes as mentioned by Berton. Almost every source trick you in to planting something in your computer. Recently I nearly got caught to Adobe Flash Player!

I tried deleting in safe mode but failed. The same error code as above. In fact I found 7 other azureus items at the location of the original file (please see attachment). All of them refuse to delete; same error code.
I also checked the properties of all 8 files. I have attached an image of the 'Properties' window of one of the files. All the 8 files are located in the Archive Root Directory. All characteristics are the same except for the size, CRC 32 and Index, which defer from one another.

I am not knowledgeable enough to interpret anything from the 'properties' window. Can you please help?

Regards


Attached Thumbnails
Need Help to Delete File-delete-file-2.png  
Attached Images
Need Help to Delete File-delete-file.png 
My System SpecsSystem Spec
20 Oct 2014   #8
marsmimar

Microsoft Community Contributor Award Recipient

 
 

Quote   Quote: Originally Posted by Melita View Post
Thanks to all of you who replied so far. How do I find a reliable source for malwarebytes as mentioned by Berton. Almost every source trick you in to planting something in your computer. Recently I nearly got caught to Adobe Flash Player!

I tried deleting in safe mode but failed. The same error code as above. In fact I found 7 other azureus items at the location of the original file (please see attachment). All of them refuse to delete; same error code.
I also checked the properties of all 8 files. I have attached an image of the 'Properties' window of one of the files. All the 8 files are located in the Archive Root Directory. All characteristics are the same except for the size, CRC 32 and Index, which defer from one another.

I am not knowledgeable enough to interpret anything from the 'properties' window. Can you please help?

Regards
The link I provided in Post # 3 is the official Malwarebytes download site. If you're given the choice of a "custom" install, use that. You can then make sure no additional "stuff" is added to the download.
My System SpecsSystem Spec
20 Oct 2014   #9
Shimshom

Windows 7 Ultimate x64
 
 

Try this tutorial and see if it helps Take Ownership of file
My System SpecsSystem Spec
21 Oct 2014   #10
Pyprohly

Windows 10, Windows 8.1 Pro, Windows 7 Professional, OS X El Capitan
 
 

Quote   Quote: Originally Posted by Shimshom View Post
Try this tutorial and see if it helps Take Ownership of file
If Melita could not delete the file as a result of file ownership, a very different error message would be recieved, such as "You need permission from user to perform this action"

I do recommend Unlocker. Lightweight and fast, it has never failed to delete the most stubbon of files (at least for myself). A direct download can be found here.
My System SpecsSystem Spec
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