Windows 7 Forums

Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: Im locked out of Windows 7 / password screen

20 Oct 2014   #11
Tookeri

Windows 7 Pro 32
 
 

You need either a Windows installation disc or a system repair disc. If you don't have either you can create a system repair disc on another PC but it has to be on a Win 7. I think it has to be 64-bit too if that's what you have.

The boot priority may already be set to CD/DVD. Try and find out. If it doesn't boot the CD then you need to change that in BIOS. Hopefully you won't have to do that.


My System SpecsSystem Spec
.
20 Oct 2014   #12
Tookeri

Windows 7 Pro 32
 
 

And the follow the rest of the Tutorial carefully as it involves making manual changes in the registry. Double check every step so you're sure you get everything right.
My System SpecsSystem Spec
20 Oct 2014   #13
Shimshom

Windows 7 Ultimate x64
 
 

The OP posted a picture on post #6 showing the boot menu can be accessed by pressing F9
My System SpecsSystem Spec
.

20 Oct 2014   #14
M10000

windows 7, 64 bit
 
 

Thank you for the help
My sister has Win 7, 64 bit which is what I have as well.

Im going over Wednesday to create the disks

Until then . . .

Thank you
Mark
My System SpecsSystem Spec
21 Oct 2014   #15
Tookeri

Windows 7 Pro 32
 
 

I read your posts one more time and I can't see you've mentioned what happens if you click OK at this prompt, and enter your current password and a new password. Have you tried that? Does it give you an error? Or don't you want to try that?
My System SpecsSystem Spec
21 Oct 2014   #16
gregrocker

 

I've not seen the password reset screen at bootup before but unless someone can confirm it's legit I'd scan for malware from a boot disk first just to be sure: Troubleshooting Windows 7 Failure to Boot

If clean then try System Restore and Startup Repair from disk System Recovery Options. If necessary do the Password Reset.
My System SpecsSystem Spec
21 Oct 2014   #17
M10000

windows 7, 64 bit
 
 

Quote   Quote: Originally Posted by Tookeri View Post
I read your posts one more time and I can't see you've mentioned what happens if you click OK at this prompt, and enter your current password and a new password. Have you tried that? Does it give you an error? Or don't you want to try that?
Tookeri,
I found the index card I had written on the password for Windows password. http://www3.telus.net/m1000/password_windows_01.jpg
I entered that password and then a password Ive never used (truck2000) in the new password field. It didnt work.
I tried other older passwords I have used and that didnt work either.


My question:
Will the system repair disc that I make erase my data?



Greg,
I will try your suggestion later today. Thanks
My System SpecsSystem Spec
21 Oct 2014   #18
Tookeri

Windows 7 Pro 32
 
 

Quote   Quote: Originally Posted by M10000 View Post
Will the system repair disc that I make erase my data?
No. The disc can only be used to boot from. And when you do that you'll get options for what you want to do. So it's up to the user to decide how to use it. Just follow every step in the tutorial carefully.

But as I've said before, I'm not sure if this will work. It's a little gambling. If your computer was working before and this suddenly happened without you ever enabling password expiration, then there's a risk that malware is involved.
My System SpecsSystem Spec
21 Oct 2014   #19
M10000

windows 7, 64 bit
 
 

Quote   Quote: Originally Posted by gregrocker View Post
I've not seen the password reset screen at bootup before but unless someone can confirm it's legit I'd scan for malware from a boot disk first just to be sure: Troubleshooting Windows 7 Failure to Boot

If clean then try System Restore and Startup Repair from disk System Recovery Options. If necessary do the Password Reset.
I did both options - malwarebytes and Windows Defender Offline - that was on the link that Greg posted)
Malwarebytes didnt work.

Quote:
1. If possible unplug all other HD's while checking all cable connections. Boot into BIOS setup by tapping the key given for this on first boot screen, check that Windows 7 HD is detected and set to boot first (after CD/DVD drive).

2. Try booting into Safe Mode with Networking to install, update and run a full scan with Malwarebytes.

3. If Safe Mode is not working, download, burn to CD or write to flash stick, boot the disk and run a full scan with Windows Defender Offline. If it fails try one of these FREE Bootable AntiVirus Rescue CDs burned to CD using Windows Image Burner or ImgBurn. You can also move the HD to another PC to scan it with Malwarebyte
My usb was recognised when I used defender offline but it didnt work.

Thank you for the continued help.
Ill try the system repair disk when I get it from my sister
My System SpecsSystem Spec
21 Oct 2014   #20
gregrocker

 

Try another bootable AV from the list til one works. You need to know.
My System SpecsSystem Spec
Reply

 Im locked out of Windows 7 / password screen




Thread Tools Search this Thread
Search this Thread:

Advanced Search




Similar help and support threads
Thread Forum
Locked out by entry password
This morning I typed in my entry password as I've done since I got my computer. This message, "The user name or password is incorrect" came up, thus I wasn't allowed access. I checked my entry by retyping the password a number of times, checking to make sure the caps key wasn't on, etc. etc. When I...
General Discussion
Keyboard & Mouse locked at Windows 7 Password Screen!
I have a Sony laptop running Windows 7 64. I was having issues with my Kaspersky Internet Security 2013 (KIS2013) software. So I uninstalled it and reinstalled the software. After the installation, KIS2013 asked me to reboot my system, which I did. Now when Windows tries to reboot and takes...
General Discussion
Locked out of Windows - "username or password is incorrect"
I'm running Parallels on my Mac. When I went to log in to Windows yesterday I got the error message "The username or password is incorrect". This happened about two months ago and after an all day search for solutions, I fixed it. I'm locked out again and this time I can't find a solution! I...
General Discussion
Want to install Windows 8 on a locked Win 7 PC (no password)
I have just bought a second-hand acer all-in-one PC from a cash gen type shop. Unfortunately it is locked with a password. I plan to go tomorrow as soon as the shop opens and ask for the passowrd to unlock it, hopefully that will be provided, HOWEVER they may not know and will ask for it back...
Installation & Setup
Windows is locked up at welcome screen
My dell inspiron laptop was working fine, I was using Adobe Lightroom when it gave me An error prompt and shut down. I tried rebooting the computer in safe mode and regular mode, no matter what I do I reacts the same. Takes me to the login screen where I am able to type in my password, then it...
General Discussion
Password: locked out of computer
Laptop, Windows 7, ASUS Computer. Can't get by "password" requirement. Somehow old password (s) don't work. Please help.
General Discussion


Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 23:21.

Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App