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Windows 7: Chrome: Jim is dead.. How to diagnose

20 Oct 2014   #1
arjfca

windows 7 Pro x64
 
 
Chrome: Jim is dead.. How to diagnose

Hello

My PC has 24 GB of ram.

Lately, I often got problem where some of my Chrome browser page are killed and a message appear: ( Translation) "Jim is dead" and a note saying Chrome did not had sufficient memory or the proces was stopped for another reason

Any idea how I could diagnose this problem?

Martin


My System SpecsSystem Spec
.
20 Oct 2014   #2
Layback Bear

Windows 7 Pro. 64/SP-1
 
 

Any time you see something like this.
Quote:
Jim is dead
I would suspect a infection.

What security programs are you using?
You need to do some security scans in my opinion.
My System SpecsSystem Spec
20 Oct 2014   #3
arjfca

windows 7 Pro x64
 
 

Quote   Quote: Originally Posted by Layback Bear View Post
Any time you see something like this.
Quote:
Jim is dead
I would suspect a infection.

What security programs are you using?
You need to do some security scans in my opinion.
Hello Layback & thanks

I'm using Kaspersky 15
Scan is done on a regular basis. Will do it again

Martin
My System SpecsSystem Spec
.

20 Oct 2014   #4
Layback Bear

Windows 7 Pro. 64/SP-1
 
 

I would also use Malwarebytes and AdwCleaner.
Their is no program or browser that I know of should come up with Jim is dead
and then complain about 8 gigs of ram.
My System SpecsSystem Spec
20 Oct 2014   #5
arjfca

windows 7 Pro x64
 
 

Quote   Quote: Originally Posted by Layback Bear View Post
I would also use Malwarebytes and AdwCleaner.
Their is no program or browser that I know of should come up with Jim is dead
and then complain about 8 gigs of ram.
Hello again
I use those software to, so problem may be somewhere else
Will redo them also

Martin
My System SpecsSystem Spec
20 Oct 2014   #6
kado897

Microsoft Community Contributor Award Recipient

Microsoft Windows 7 Home Premium 64-bit Service Pack 1
 
 

Google seems to suggest this is a genuine message. https://support.google.com/chrome/an...70364?hl=en-GB. The reason for it may be malware though.
My System SpecsSystem Spec
20 Oct 2014   #7
arjfca

windows 7 Pro x64
 
 

Quote   Quote: Originally Posted by kado897 View Post
Google seems to suggest this is a genuine message. https://support.google.com/chrome/an...70364?hl=en-GB. The reason for it may be malware though.
Hello Kado897

Thanks for your input. I was aware of this info. I got plenty of memory, 24GB and using Win 7 64.

My suspicion is that Chrome is sharing memory with other software and a conflict arise.

Martin
My System SpecsSystem Spec
20 Oct 2014   #8
kado897

Microsoft Community Contributor Award Recipient

Microsoft Windows 7 Home Premium 64-bit Service Pack 1
 
 

Chrome can use a lot of memory if you have a lot of tabs open but 24GB is a bit much. Although the suggestion is that this is to do with memory it also mentions tabs being killed by the system. I wonder if malware or something else killed a tab whether you might get this message.
My System SpecsSystem Spec
20 Oct 2014   #9
Gator

Dual Boot: Windows 8.1 & Server 2012r2 VMs: Kali Linux, Backbox, Matriux, Windows 8.1
 
 

Perfect timing for such a weird issue. I'd be worried if your name was Jim... lol
My System SpecsSystem Spec
20 Oct 2014   #10
kado897

Microsoft Community Contributor Award Recipient

Microsoft Windows 7 Home Premium 64-bit Service Pack 1
 
 

You can see how much memory chrome is using if you enter chrome://memory-redirect/ into the address bar.
My System SpecsSystem Spec
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 Chrome: Jim is dead.. How to diagnose




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