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Windows 7: USB keyboard doesn't work before Windows login (can't access BIOS)

23 Oct 2014   #1
ps2warp

Windows 7 Home Premium 64bit
 
 
USB keyboard doesn't work before Windows login (can't access BIOS)

Hi guys, I've been at this for three hours. I hope you can help and I'll get to the point:

- Need to access BIOS. USB keyboard (Logitech G110) not recognized until the Windows login screen loads.
- No PS/2 ports (and blast it, I have a PS/2 keyboard that I can't use). Cannot get a USB->PS/2 adapter at this time.
- I reset CMOS and disconnected the hard drive. This produced two lines saying there was no boot disk, did not drop me into the BIOS.
- HP Pavilion P6000, model P6220f.
- I have no other USB keyboards available.
- The keyboard doesn't light up until the login screen.

The way these threads seem to go elsewhere is: "Can't get to BIOS with USB keyboard." "Okay, change your BIOS settings to turn on legacy." "But I can't access the BIOS!!!"

I'm trying not to purchase additional computer crap. I accept that there may be no way to do this. Thanks if you can help.


My System SpecsSystem Spec
.
23 Oct 2014   #2
Shimshom

Windows 7 Ultimate x64
 
 

Are you able to borrow a keyboard from a mate to test
My System SpecsSystem Spec
23 Oct 2014   #3
Layback Bear

Windows 7 Pro. 64/SP-1
 
 

This may or may not help but it free.

Try other USB ports. One of them might be active at boot.

Double check for PS2 ports on the motherboard I/O panel.
My System SpecsSystem Spec
.

23 Oct 2014   #4
ps2warp

Windows 7 Home Premium 64bit
 
 

Oh yeah, I tried all 6 USB ports (including the 2.0 ports in the back).
My System SpecsSystem Spec
23 Oct 2014   #5
Layback Bear

Windows 7 Pro. 64/SP-1
 
 

Could you give us exactly what motherboard you have.
Most of those HP motherboards came with PS2.
My System SpecsSystem Spec
24 Oct 2014   #6
ps2warp

Windows 7 Home Premium 64bit
 
 

Quote   Quote: Originally Posted by Layback Bear View Post
Could you give us exactly what motherboard you have.
Most of those HP motherboards came with PS2.
Downloaded a program called CPU-Z which says:

Brand: American Megatrends
Version: 6.02
Manufacturer: FOXCONN
Model: 2AB1 DVT
Chipset: AMD 785G
Southbridge: AMD SB700
LPCIO: ITE IT8721
Date: 07/21/2010
My System SpecsSystem Spec
24 Oct 2014   #7
Layback Bear

Windows 7 Pro. 64/SP-1
 
 

You are correct that motherboard does not have I/O PS2.

Foxconn 2AB1 Mainboard Specs
My System SpecsSystem Spec
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 USB keyboard doesn't work before Windows login (can't access BIOS)




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