Windows 7 Forums

Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: Computer restarted with no warning

31 Oct 2014   #1
Computer0304

Windows 7 Professional 32-bit/Windows 8 64-bit/Win7 Pro64-bit
 
 
Computer restarted with no warning

For some reason, while I was on a voice call and playing Minecraft, all of a sudden, the computer forced itself off and started up again by itself. I have ran CHKDSK with no errors, and scanned with both Malwarebytes and AVAST and no viruses and malware was found. My power wasn't interrupted either as other things plugged in the surge protector were still powered. I have checked Event Viewer and it lists this as an unexpected shutdown. My CPU temperature is fine too. Is this just something random that happened for no explainable reason?


My System SpecsSystem Spec
.
01 Nov 2014   #2
gregrocker

 

Just to be sure establish a Clean Boot, scan with MBAM/SAS for infection, check System Files, test your hardware from Troubleshooting Steps for Windows 7.

Enable Automatically deliver drivers via Windows Update (Step 3) to Check for Updates, install all Important and Optional to make sure you have the drivers and patches Win7 wants at this point. Compare the drivers you have now with the latest on the Support Downloads webpage for Audio, Display, Network drivers.
My System SpecsSystem Spec
01 Nov 2014   #3
Computer0304

Windows 7 Professional 32-bit/Windows 8 64-bit/Win7 Pro64-bit
 
 

Ok, I have done 1, 4, 5, 7, 8, 9, 10, 11, 12, 13, 14, 15, 17. I can't do 2 because I am using too much electricity already, don't have time for 3, don't know where to get canned air in Korea for 4, will do 6 if problem keeps on happening, I don't know if there is an alternative way to do 16 for Windows 8, and 18 and 19 does not seem necessary. I have checked the Dell website for all driver updates and all of my drivers are current. I have checked inside the case through the many vents and there is no dust clogging it. If I find have any more problems, I will post about it here. For now, I think this is enough and all I can do for troubleshooting right at this moment. Thanks Greg for helping me.
My System SpecsSystem Spec
.

01 Nov 2014   #4
gregrocker

 

What patches and drivers did WIn7 want under Important and Optional Updates when you checked?
My System SpecsSystem Spec
01 Nov 2014   #5
Computer0304

Windows 7 Professional 32-bit/Windows 8 64-bit/Win7 Pro64-bit
 
 

The optional updates are a bluetooth driver and the update KB2995388. Important updates were already installed automatically on Patch Tuesday.
My System SpecsSystem Spec
01 Nov 2014   #6
gregrocker

 

Let us know if the problem happens again, check in the Performance log written about in tutorial for errors at the time.
My System SpecsSystem Spec
02 Nov 2014   #7
Computer0304

Windows 7 Professional 32-bit/Windows 8 64-bit/Win7 Pro64-bit
 
 

Wait, if there is no WEI in Windows 8, how do I access the performance log?
My System SpecsSystem Spec
02 Nov 2014   #8
Layback Bear

Windows 7 Pro. 64/SP-1
 
 

Could be because the power from your wall socket is having a problem, the cable from the wall socket to the power supply and maybe the power supply.
My System SpecsSystem Spec
02 Nov 2014   #9
Computer0304

Windows 7 Professional 32-bit/Windows 8 64-bit/Win7 Pro64-bit
 
 

Well, so far, the computer is running fine. The wall outlet should be working correct as other things on the surge protectors were working the moment the computer restarted. The surge protector should be working correct too for the same reason. I think it was some kind of software problem but now it is gone.
My System SpecsSystem Spec
Reply

 Computer restarted with no warning




Thread Tools Search this Thread
Search this Thread:

Advanced Search




Similar help and support threads
Thread Forum
Computer Restarted while working Bluscreen
My Computer is shows black screen while working and restarts and a message displays like Windows Has Recovered From A Unexpected Shutdown and problem event name is blue screen. what should i do to make it fine. i had attached the file. i had formatted the pc. please help me.
BSOD Help and Support
Computer Restarted... wat cud b the problem... plz help...
hi, Today when i switched on the computer, my computer restarted... i checked the minidump folder, but its empty... and i ran malwarebytes (updated) result is 0 infections... wat cud b the problem of restarting ??? plz help :cry:
General Discussion
Computer Restarted middle of the night
Lastnight I was woken by my computer starting up. It was a little after 3am. Its not the first time this has happened so I was wondering if anyone has any incite as to what could be causing this? Ive checked the house for ghosts as well! Maybe I should take a look at the Event Viewer?
General Discussion
Computer restarted with no errors.
hmm my first post in this section. Just now the computer suddenly restarted without any errors or bsods. I was listening to music at the time. When the desktop came back, messenger didnt load itself automatically like it normally does. Event viewer states: Event ID 41. Wonder if this...
BSOD Help and Support
Computer getting restarted
I am facing a computer restart automatically, problem from last few days. my compu is just getting shut without any notification & just after 2 secs its getting started. i am having a dual boot system wid xp & win 7 RTM on it.. i am not facing this prob in win xp. even i neva faced this prob when i...
Performance & Maintenance


Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 02:05.

Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App