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Windows 7: Potential Virus, can't find solution

08 Nov 2014   #1
posh99

Windows 7 64 bit
 
 
Potential Virus, can't find solution

I went to use my laptop this morning (haven't used it in a couple of weeks), and all my programs were gone. I restarted and it did startup (all my programs were restored), but then it froze after only a few minutes. This happened several times in a row, so I ran Malwarebytes in safemode. It flagged ~25 items, which I removed. One of which is this Yantoo crap.... Every time I restart my computer Yantoo keeps coming back. My computer is no longer freezing but it's running really slow, and the only website I can get to load is Google and Google search pages. I notice on the processes running that they are all *32 and I have 64 bit OS (I know 32 bit can run on a 64 bit machine, and is normal in most instances, but this *32 is on most all of the running programs and I have never seen that happen before). Also of note, when I Google what the specific processes are that are running (from a machine that actually works) they all come up as Vista programs which I find strange (I have windows 7 64, not Vista... I don't think those are the same?). Additionally, most of the running (vista?) programs have multiple instances running (5-10). Finally, I think this is a separate issue, but at times I get never ending popups for a C++ runtime error . These are specifically related to DSupdate, which I think is DELL, and again, I think that this is a separate issue entirely (but I'm not expert).
I feel like this is clearly a virus, but I can't seem to remove it. If its this Yantoo thing, I keep removing it, but then it keeps coming back so clearly it's not being removed completely. Does anyone know what this is and how I can remove it permanently? Thank you.


My System SpecsSystem Spec
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08 Nov 2014   #2
maxie

windows 7 home 64bit
 
 

Hi .. Is it Yantoo or Yontoo that is giving you problems ? ..

Remove Yontoo Layers (Uninstall Guide)
My System SpecsSystem Spec
08 Nov 2014   #3
posh99

Windows 7 64 bit
 
 
Yantoo vs Yontoo

Quote   Quote: Originally Posted by maxie View Post
Hi .. Is it Yantoo or Yontoo that is giving you problems ? ..

Remove Yontoo Layers (Uninstall Guide)
Oh,. Are those two different things?? I'm fairly certain it's Yontoo,LLC or something. For the record I never downloaded this on purposes or heard about it. Also, a more comprehensive list of things that I have tried to resolve this are:

Turned ON show hidden files and system folders in folder options and deleted temporary files.
Opened msconfig/startup tab and deselected obvious junk .
Booted in safe mode and ran Malwarebytes anti-malware programs.
Removed browser extensions and addons from ALL browsers (Chrome, IE, Firefox).
Reset all browsers
My System SpecsSystem Spec
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08 Nov 2014   #4
posh99

Windows 7 64 bit
 
 

Edit on this:: I think I misunderstood your question. I can't really tell if it's the Yantoo that's giving me the problems. I can't seem to fully remove it though....
My System SpecsSystem Spec
08 Nov 2014   #5
maxie

windows 7 home 64bit
 
 

No i could not find any thing related to Yantoo .... But i suggest you follow the Guide in the Link i posted even though you have completed some of the Steps ...
My System SpecsSystem Spec
08 Nov 2014   #6
posh99

Windows 7 64 bit
 
 

Thank you for the link (I did not notice it before). I will try some of these steps.

Again, thank you for your time.
My System SpecsSystem Spec
08 Nov 2014   #7
maxie

windows 7 home 64bit
 
 

No problem it is Important that you do them all .. I know that wont be possible as you have already done some ..
My System SpecsSystem Spec
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 Potential Virus, can't find solution




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