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Windows 7: Cannot open a file (Internet Explorer) in my email.

11 Nov 2014   #1
Ardath Morrison

Windows 7 Home Premium - 64 bit
 
 
Cannot open a file (Internet Explorer) in my email.

Hi: I have an email with an attachment which suddenly I cannot open. I receive the following message: "Your current security settings do not allow this file to be downloaded". How do I change these settings? I have disabled Norton but that didn't work.

Thanks,

Ardath Morrison


My System SpecsSystem Spec
.
11 Nov 2014   #2
Faladu

Windows 7 Ultimate Retail Box (64-bit installed) + Service Pack 1
 
 

What email client? You can't open it because it isn't on your local PC yet, it's on the email server from your description, still? (though choice of word suddenly is interesting...)

If you aren't connected to the internet, that would do it.
If the attachment was not allowed at the server level due to size restrictions or content, that might be issue, also.

Please elaborate on details if that wasn't of any help.
My System SpecsSystem Spec
11 Nov 2014   #3
Sir George

Windows 7 Professional x64
 
 

Quote   Quote: Originally Posted by Ardath Morrison View Post
Hi: I have an email with an attachment which suddenly I cannot open. I receive the following message: "Your current security settings do not allow this file to be downloaded". How do I change these settings? I have disabled Norton but that didn't work.

Thanks,

Ardath Morrison
See if the following helps;

Open Internet Explorer.
Click Tools and then options.
Click on the security tab.
Select the Internet Zone.
Click on the Custom Level Button and then scroll down to Download.
Make sure to enable File download.
Click Apply and Ok
Restart Internet Explorer and check if that helps.
My System SpecsSystem Spec
.

11 Nov 2014   #4
Layback Bear

Windows 7 Pro. 64/SP-1
 
 

Ardath Morrison do you know who sent you this email attachment?
Is it normal for you to get attachments from the sender?
You must be positive that it is a safe attachment.
Attachments to email is a very high security risk.
My System SpecsSystem Spec
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 Cannot open a file (Internet Explorer) in my email.




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