New
#1
Idle Process Freezing
The Problem:
When my computer goes into idle process/sleep, it freezes completely. It also freezes whenever I run a full system scan with MSE, regardless of what I'm doing to prevent idle process(moving the mouse, pressing keys etc). This problem also occurs when I run scans in Safe Mode.
My Computer:
OS: Windows 7, 64 bit
Processor: AMD FX(tm)-4100 Quad-Core, 3.6 GHz
RAM: 8 GB
Graphics: NVIDIA GeForce GT 610
-->Currently running two monitors
Hard Drive: Hitachi SATA 1TB
AntiVirus: Microsoft Security Essentials, most current version
AntiSpyware/Malware: SUPERAntiSpyware Free Version, no real-time protection
Other Precautions: Regularly run the commands: sfc /scannow && cipher /w:C: && CHKDSK (in safe mode)
Things I've Tested:
MSE Full Scan, SAS Full Scan, and Command Promp scans in Safe Mode: Freeze
MSE Full Scan, SAS Full Scan, and Command Promp scans in Normal Mode: Freeze
SAS Full Scan in Safe Mode: No freeze, low threat Adware detected
Command Prompt scans in Safe Mode: No freeze, no problems detected
MSE Full Scan in Safe Mode: Freeze
MSE Full Scan in Normal Mode: Freeze
Allowing Computer to go to sleep, no scans: Freeze
Using program GhostMouse to keep mouse constantly moving(no idle process): No freeze
Installing Norton 360 and running Full Scan in Safe Mode: No freeze, nothing other than low threat Adware detected (I uninstalled it afterwards, dont like it)
Every time MSE froze the computer, it stopped on a different file, however I forgot to record the specific files. I recall one of them being related to a Steam App.
In Conclusion:
This problem isn't critical, however it can be extremely annoying to deal with. My first conclusion was a virus freezing the computer when detected, however the safe mode testing seems to disprove that. Next someone suggested it might be a conflict between SAS and MSE, though once again, safe mode testing seems to point to a problem with MSE itself. Any ideas you guys could give me would be greatly appreciated.