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Windows 7: Patch causing start-up freeze. Help to remove?

17 Nov 2014   #1
allemar

Windows 7 Home Premium 64bit
 
 
Patch causing start-up freeze. Help to remove?

Hi, it would be great if anyone could help with this please:

My Lenovo G570 laptop, running Windows 7 Home Premium, started to hang on the "starting windows" screen A few weeks ago.

Sometimes it would start up okay, and sometimes it would not. Now it doesn't at all, although a couple of times when I have used F8 and enabled boot logging, it has started. However, this no longer works either.

The errors I get on the attached, apparently a patch caused the start up to fail.

Any ideas gratefully received.

Thank you




Attached Thumbnails
Patch causing start-up freeze. Help to remove?-image.jpg  
My System SpecsSystem Spec
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17 Nov 2014   #2
Prithvi

Windows 8.1
 
 

Did you install any new hardware devices recently?

Quote:
The errors I get on the attached, apparently a patch caused the start up to fail.
"Try to start your computer in "safe mode with cmd" or any other options. When you are finally able to start windows in any mode ;
Open Device Manger --> Check for all the Network adapters, Sound cards, Graphic cards,........and every driver.
If you see an yellow exclamation on any of the drivers' icon uninstall it. Now, possibly your problem should be solved(Regarding hardware, devices)."


If still having problems, try a sfc/scannow using "Boot into safe Mode with cmd" option.

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
My System SpecsSystem Spec
17 Nov 2014   #3
allemar

Windows 7 Home Premium 64bit
 
 

Quote   Quote: Originally Posted by Prithvi View Post
Did you install any new hardware devices recently?

Quote:
The errors I get on the attached, apparently a patch caused the start up to fail.
"Try to start your computer in "safe mode with cmd" or any other options. When you are finally able to start windows in any mode ;
Open Device Manger --> Check for all the Network adapters, Sound cards, Graphic cards,........and every driver.
If you see an yellow exclamation on any of the drivers' icon uninstall it. Now, possibly your problem should be solved(Regarding hardware, devices)."


If still having problems, try a sfc/scannow using "Boot into safe Mode with cmd" option.

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Thanks for the reply.

I haven't installed anything.
Safe mode always gets stuck after loading CLASSPNP.SYS
I managed to try sfc/scannow a few days ago along with malware and neither showed anything.
Can't get it to start at all today but will keep trying to check the drivers as you suggest

Thanks again
My System SpecsSystem Spec
.

18 Nov 2014   #4
allemar

Windows 7 Home Premium 64bit
 
 

Can't get it to startup at all now.

Does anyone have a suggestion please? If I need to reintstall W7, from where can I get a Disc pls?
My System SpecsSystem Spec
18 Nov 2014   #5
bigmck

Windows 7 Home Premium 32-Bit - Build 7600 SP1
 
 

Quote   Quote: Originally Posted by allemar View Post
Can't get it to startup at all now.

Does anyone have a suggestion please? If I need to reintstall W7, from where can I get a Disc pls?
You need to have the Product Key to reactivate the new installation. There is a sticker on your PC which has it. It should look like this ==

Go to this link Windows 7 Direct Download Links, Official Disk Images from Digital River and download this file if your system is 64 bit
Windows 7 Home Premium x64 SP1 U (media refresh)
latest and greatest X17-58997.iso

Or this one if you have a 32 bit system

Windows 7 Home Premium x86 SP1 U (media refresh)
latest and greatestX17-58996.iso

Burn to a DVD and install according to this tutorial Clean Install Windows 7
Let us know if you have any questions


Attached Images
Patch causing start-up freeze. Help to remove?-coa-stickers.gif 
My System SpecsSystem Spec
18 Nov 2014   #6
allemar

Windows 7 Home Premium 64bit
 
 

That's great. Thanks.
My System SpecsSystem Spec
19 Nov 2014   #7
gregrocker

 

The Forums' have a tutorial for Clean Reinstall Windows 7. Everything needed is in the blue link to get and keep a perfect install.
My System SpecsSystem Spec
25 Nov 2014   #8
allemar

Windows 7 Home Premium 64bit
 
 

Reinstall seems to have worked. Thanks very much for the help.

Really appreciated.

Cheers
My System SpecsSystem Spec
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 Patch causing start-up freeze. Help to remove?




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