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Windows 7: Eventvwr reporting Webcache problems

28 Nov 2014   #11
jpaulm

Microsoft Windows 7 Home Premium 32-bit 7601 Multiprocessor Free Service Pack 1
 
 

Hi Layback Bear and Callender,

Thanks for the feedback! Lots of good reading there - I'll get onto it!

I've filled out the System Info for my wife's machine (I think) - I had to use my own ID as I am the person registered on 7Forums - hope this doesn't cause confusion! I also had to use Safe Mode as in normal mode the WebCache problem killed IE (at least something did!).

I'll look into Advance System Care and the other tools - thanks!

Callender, when you talked about deleting those files, I assume you run a command to delete them at startup...? WebCacheV01 is hard to delete because it is held by the taskhost I mentioned - but not while in Safe Mode... (?)

I have bootlogs both in normal (i.e. broken) mode and in Safe Mode - would these be any use to either of you? Did I mention in my recap that everything runs fine in Safe Mode?

TIA I'll get reading!

Regards,

Paul M.


My System SpecsSystem Spec
.
28 Nov 2014   #12
Callender

Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
 
 
Deleting Webcachev01.dat

Well boot logs won't be of any use to me as I've never needed to view them so I have zero experience with those. What is Weathereye? Is it a gadget? If so see this thread:

IE11 and gadgets

Again I can't help much with gadgets. Personally I keep them disabled as per the advice from Microsoft.

In answer to your question on deleting files on boot - I use Puran Defrag and it's possible to create a list of files to delete on boot.

Eventvwr reporting Webcache problems-puran.jpg

There are other utilities that could do the same thing. If you read that thread on deleting webcachev01.dat then I wouldn't be tempted to run Privazer without reading this first:

PrivaZer PC cleaner

Even then I'd suggest that you might like to run it with only the following options checked:

Eventvwr reporting Webcache problems-webcache.jpg

Anyway deleting it doesn't appear to provide the solution to your problem but I was thinking that if you delete it you should be aware that it gets recreated.


My System SpecsSystem Spec
29 Nov 2014   #13
jpaulm

Microsoft Windows 7 Home Premium 32-bit 7601 Multiprocessor Free Service Pack 1
 
 

Hi Callender, thanks for the feedback!

Weathereye is a normal application from Pelmorex, as far as I know - I don't think it has anything to do with gadgets.

I suggested bootlogs because everything works great in Safe Mode, so I thought if I ran a Windiff comparing the normal bootlog and the Safe Mode bootlog, I could send you the list of differences, and the culprit might be one of the drivers that are only loaded in Normal Mode... and then maybe you (or someone) might be able to figure out if any of them look suspicious...?

I am also running ProcMon, and today I saw a Sharing Violation (a svchost, now gone) and a buffer overflow (another svchost, with 9 programs associated with it). Weathereye is still up, so I guess these didn't hurt - still, I'm hoping to catch something in the act!

I'll also look at WITS.

Thanks,

Paul
My System SpecsSystem Spec
.

29 Nov 2014   #14
Callender

Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
 
 
Weathereye vs Webcachev01.dat

Thanks for the info. I downloaded the Weathereye app and have been running it for most of the day. I haven't been able to reproduce your issue.

Here's what I found.

It doesn't install any drivers or services. It does use a lot of resources. CPU usage was sometimes more than 25%

Cleared webcachev01.dat before running the app.

Eventvwr reporting Webcache problems-webcache-cleaned.jpg

Ran Weathereye and saw the following 115 entries created. Only one entry was a non Weathereye entry!

Ran a ProcMon capture and saw multiple instances of taskhost interspersed with Weathereye.exe - this would appear to be normal.

See: Delete WebCacheV01.dat, WebCacheV01.dat Viewer & Deleter | Wilders Security Forums


Attached Thumbnails
Eventvwr reporting Webcache problems-weathereye.jpg  
My System SpecsSystem Spec
29 Nov 2014   #15
jpaulm

Microsoft Windows 7 Home Premium 32-bit 7601 Multiprocessor Free Service Pack 1
 
 

Thanks so much, Callender! I'll add that to my collection of tools! Since I killed roboot.exe, Weathereye has been working, but it ran for 4 days last time! I'll keep running procmon...

I get a weird error on my wife's machine where it doesn't let her update a Works database, saying some other programs is holding it (but SysInternals Handle doesn't show anything) - and I noticed a reference to that file in my Privazer scan. Could the two problems be related at all?

For now, fingers crossed! And thanks for all your help!
My System SpecsSystem Spec
30 Nov 2014   #16
Callender

Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
 
 
Locked file or folder

Quote   Quote: Originally Posted by jpaulm View Post
Thanks so much, Callender! I'll add that to my collection of tools! Since I killed roboot.exe, Weathereye has been working, but it ran for 4 days last time! I'll keep running procmon...

I get a weird error on my wife's machine where it doesn't let her update a Works database, saying some other programs is holding it (but SysInternals Handle doesn't show anything) - and I noticed a reference to that file in my Privazer scan. Could the two problems be related at all?

For now, fingers crossed! And thanks for all your help!
Privazer is only concerned with privacy and it's not wise to scan and then select all cleaning options but you can use it to clear/ cleanup webcachev01.dat.

I can't see a connection between the two problems and I'm not familiar with SysInternals Handle preferring instead to use Process Explorer to find and close handles. Another very useful program that can scan all files. folders or just the ones you specify for locks is

File Governor

Maybe see if that helps.
My System SpecsSystem Spec
30 Nov 2014   #17
jpaulm

Microsoft Windows 7 Home Premium 32-bit 7601 Multiprocessor Free Service Pack 1
 
 

File Governor sounds like just what I need! I'll add it to the list of useful tools you have told me about. Thanks so much!

Best regards,

Paul
My System SpecsSystem Spec
30 Nov 2014   #18
Layback Bear

Windows 7 Pro. 64/SP-1
 
 

Your system spec show:

Quote:
Computer type PC/Desktop
OS Microsoft Windows 7 Home Premium 32-bit 7601 Multiprocessor Free Service Pack 1
CPU Intel(R) Core(TM) i3-2120 CPU @ 3.30GHz
Motherboard Gigabyte Technology Co., Ltd. H61M-S2PV
Memory 8.00 GB
Graphics Card Intel(R) HD Graphics
You will need a Windows 7/64 bit to use 8 gigs of ram.
Windows 7/32 is only able to use 4 gigs of ram.

I highly recommend not using Advanced System Care or any other program by
IObit. If you have ASC on that computer or ever have I would do a Clean Install with Windows 7/64.
If it was my system that is what I would do.
That way you would have a clean (no IObits any thing) install of Windows 7/64 where you could use your 8 gigs of ram.

IObit programs can destroy more computers systems than a D9 Caterpi9llar.
My System SpecsSystem Spec
30 Nov 2014   #19
jpaulm

Microsoft Windows 7 Home Premium 32-bit 7601 Multiprocessor Free Service Pack 1
 
 

Hi Layback Bear, thanks for the tip about ASC! I didn't like it because it seemed too "pushy", so I uninstalled it without letting it do any cleaning, and I don't see any signs of it any more... Hopefully it didn't change anything... (?)

Didn't know that Win 7/32 can't handle 8 Gb - that's the way my wife's machine was sold to us!

If I want to go to Win7/64, will I have to back up all my wife's data? Or is there a less painful way to do it?

Thanks,

Paul
My System SpecsSystem Spec
30 Nov 2014   #20
Layback Bear

Windows 7 Pro. 64/SP-1
 
 

Backing up is ones own choice. You will have to ask your wife what she does and does not want to save.
My System SpecsSystem Spec
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