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Windows 7: Black Screen with cursor

23 Nov 2014   #1
gerard1

Windows 7 Home Premium x64
 
 
Black Screen with cursor

Hey guys, I am new at this page but I know a lot of stuff about PCs etc. But I have a problem I can't solve for weeks now.
First I open my pc and it loads normally.
Then after it loads the Windows logo I get a black screen with the cursor, I can move that. It stays like 30 seconds like that and then loads.
Any idea please?


My System SpecsSystem Spec
.
23 Nov 2014   #2
Kaktussoft

Microsoft Community Contributor Award Recipient

Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
 
 

Cursor?? You mean mouse pointer I assume? Is it before or after logon?

logoff to welcome screen. Then logon again (preferable as another user). Same issue?
Troubleshoot Application Conflicts by Performing a Clean Startup So boot with almost nothing running. Same problem? Revert back to normal boot afterwards.
My System SpecsSystem Spec
23 Nov 2014   #3
gerard1

Windows 7 Home Premium x64
 
 

Yeah!!mouse pointer. It happens before logon.
Windows logo and after that gives that black screen with the mouse pointer, After 30 seconds it is gone and loads with the Welcome screen.
I also did what you said but still nothing..
My System SpecsSystem Spec
.

23 Nov 2014   #4
Kaktussoft

Microsoft Community Contributor Award Recipient

Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
 
 

Quote   Quote: Originally Posted by gerard1 View Post
Yeah!!mouse pointer. It happens before logon.
Windows logo and after that gives that black screen with the mouse pointer, After 30 seconds it is gone and loads with the Welcome screen.
logoff and logon again. Same issue? Do a clean startup and post results
My System SpecsSystem Spec
23 Nov 2014   #5
gerard1

Windows 7 Home Premium x64
 
 

I did it before...still nothing
My System SpecsSystem Spec
23 Nov 2014   #6
Kaktussoft

Microsoft Community Contributor Award Recipient

Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
 
 

Quote   Quote: Originally Posted by gerard1 View Post
I did it before...still nothing
So even with clean startup the same problem?
Even when logoff and logon you get the black screen????????
My System SpecsSystem Spec
23 Nov 2014   #7
gerard1

Windows 7 Home Premium x64
 
 

yep :
My System SpecsSystem Spec
23 Nov 2014   #8
Kaktussoft

Microsoft Community Contributor Award Recipient

Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
 
 

So the black screen appears WHEN logging in. So NOT before. Correct?
My System SpecsSystem Spec
23 Nov 2014   #9
Kaktussoft

Microsoft Community Contributor Award Recipient

Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
 
 

Also in safe mode?
My System SpecsSystem Spec
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