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Windows 7: Black screen while resuming windows.

30 Nov 2014   #1
Laith

Windows 10 Professional x64
 
 
Black screen while resuming windows.

Hey! I have been having this problem lately with my screen fading black while im resuming windows from sleep mode. I can see a tiny bit of the desktop but im not able to move my cursor or type any letters.


My System SpecsSystem Spec
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30 Nov 2014   #2
gregrocker

 

Try updating your Display driver from the PC's Support Downloads webpage.

Check for Updates and install all Important and Optional Updates.

In Control Panel>Power Options, select Balanced Plan, set Display timeout to 20 minutes, Sleep to 30, then in Advanced Power Options link under Sleep set Hibernate to 60.
My System SpecsSystem Spec
01 Dec 2014   #3
Laith

Windows 10 Professional x64
 
 

Display Driver is to the latest version from a long time ago.
This didnt happen me until last week.
My System SpecsSystem Spec
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01 Dec 2014   #4
Ben The IT Guy

Windows 7 Professional 64 Bit
 
 

I have seen some computers that refuse to wake up from sleep mode.
I have tried updating drivers, swapping out keyboards, mice all that good stuff, with no luck.
Disabling the sleep mode in the power options is the best work around I have found for this particular issue.

Sorry man, Good luck.
My System SpecsSystem Spec
01 Dec 2014   #5
gregrocker

 

I've been able to get any PC to Sleep or Hibernate which had problems. It takes persistence and thoroughness. When you reply to all steps I've already given you I will give you furthers steps based on results.

In addition since it is recent try to System Restore to a point before this problem began. Take note of the Programs it says will be uninstalled when you System Restore back that far, as one of these may be responsible.
My System SpecsSystem Spec
02 Dec 2014   #6
Laith

Windows 10 Professional x64
 
 

Well actually i dont do system restores. If i would do to the latest i would lose all my important data.
My System SpecsSystem Spec
02 Dec 2014   #7
gregrocker

 

Incorrect. Data is not affected by System Restore. It will also specify for you any programs that it will uninstall which may very well be the problem. So you'll want to watch closely when you reinstall them to see which causes the issue.

If you have any other assumptions it would be good to ask us while you're here if they are correct.
My System SpecsSystem Spec
02 Dec 2014   #8
Laith

Windows 10 Professional x64
 
 

Well if removes programs from latest installions then i know what is causing the problem. Kaspersky Internet Security 2015.
My System SpecsSystem Spec
02 Dec 2014   #9
gregrocker

 

So I'd uninstall Kapersky now and install Microsoft Security Essentials to see the difference. If you want an equally lightweight AV which is a bit more aggressive but doesn't affect performance at all I recommend Panda Cloud free.
My System SpecsSystem Spec
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 Black screen while resuming windows.




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