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Windows 7: Flashing log-in screen, LogonUI.exe

03 Dec 2014   #21
StormofThunder

Windows 7 Ultimate x64
 
 

Quote   Quote: Originally Posted by phiquach View Post
is bitdefender for whoever is using it.

Bitdefender update went out this morning and killed something.

did a restore to earlier date on one system. worked fine again.

once the update hit. broke.
Oh joy. I'll try to do a system restore.


My System SpecsSystem Spec
.
03 Dec 2014   #22
jtmoney528

Windows 7 64 Ent
 
 

Has anyone contacted them, just curious?
My System SpecsSystem Spec
03 Dec 2014   #23
ChrisDJ

Windows 7 Professional 64-bit
 
 

Ha! Also Bitdefender here!
My System SpecsSystem Spec
.

03 Dec 2014   #24
milanetsky

Windows 7 Ultimate x64
 
 

trying out the sfc/scannow solution. btw can this be a major virus attack?
My System SpecsSystem Spec
03 Dec 2014   #25
kraznus

Windows 7 Professional x64
 
 
Found a fix: Replace user32.dll

I was in Windows 7 hell for the past 3+ hours. Flashing windows screen, no login prompt unless in safe mode. Event log said logonui.exe was having a problem with a call from user32.dll. However the Startup repair and registry Repair utilities failed to find any problems. Found the fix: boot from the Windows 7 recovery disc, go to command prompt and replace the user32.dll file on the computer. Reboot and voila! Everything works again!

(and for the record, I use BitDefender too!)
My System SpecsSystem Spec
03 Dec 2014   #26
StormofThunder

Windows 7 Ultimate x64
 
 

Lucky me I always have system restores fail on me and not change a thing. Now what, bitdefender?
My System SpecsSystem Spec
03 Dec 2014   #27
SonicClang

Windows 8.1
 
 
Work around

We found a temp fix. In BitDefender, if you exclude both:
C:\Windows\system32\LogonUI.exe as a process
C:\Windows\system32\USER32.dll as a file

When the policy updates it should be fixed.

After restarting user computers, they no longer have the problem.
My System SpecsSystem Spec
03 Dec 2014   #28
jtmoney528

Windows 7 64 Ent
 
 

Quote   Quote: Originally Posted by kraznus View Post
I was in Windows 7 hell for the past 3+ hours. Flashing windows screen, no login prompt unless in safe mode. Event log said logonui.exe was having a problem with a call from user32.dll. However the Startup repair and registry Repair utilities failed to find any problems. Found the fix: boot from the Windows 7 recovery disc, go to command prompt and replace the user32.dll file on the computer. Reboot and voila! Everything works again!

(and for the record, I use BitDefender too!)
Not really a fix for us because we are looking at a lot of affected systems right now spread over a wide area (multiple locations).
My System SpecsSystem Spec
03 Dec 2014   #29
milanetsky

Windows 7 Ultimate x64
 
 

so any solution about bitdefender?
My System SpecsSystem Spec
03 Dec 2014   #30
StormofThunder

Windows 7 Ultimate x64
 
 

Quote   Quote: Originally Posted by kraznus View Post
I was in Windows 7 hell for the past 3+ hours. Flashing windows screen, no login prompt unless in safe mode. Event log said logonui.exe was having a problem with a call from user32.dll. However the Startup repair and registry Repair utilities failed to find any problems. Found the fix: boot from the Windows 7 recovery disc, go to command prompt and replace the user32.dll file on the computer. Reboot and voila! Everything works again!

(and for the record, I use BitDefender too!)
Sadly I don't have a windows 7 recovery disk. Is there such a thing as a downloadable version of it? The dll I mean
My System SpecsSystem Spec
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