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Windows 7: Flashing log-in screen, LogonUI.exe

03 Dec 2014   #51
nopast68

Windows 7 build 7057
 
 

I have a home build system. Getting the same flashing at the windows login. I called Bitdefender after reading about all the people that have it (as well as me) and they knew of no issue.
Able to get into safe mode and use it without issue.
I did a system restore and can now get in although it said ir failed to do the restore..lol.


My System SpecsSystem Spec
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03 Dec 2014   #52
matts6887

Windows 7 ultimate 64-bit
 
 

Like i said; at this point from what i can tell; the first thing to try would be to do a system restore back to a date before these issues started happening.
My System SpecsSystem Spec
04 Dec 2014   #53
WeAtBitdefender

Windows 7, 64 bit
 
 

Hello, all. We are aware of the situation you reported, Black screen when locking Windows, and we are sorry for any inconvenience it may have created, but we want to assure you that a fix has already reached all our update servers.
For any issue regarding the product please contact our support department or, if you can provide us with an e-mail address, we can ask our support team to get in touch with you. However, in the meantime, please go through the following link where you can find more details about what happened and, more important, the steps you have to perform in order to solve the problem: Black screen when locking Windows
My System SpecsSystem Spec
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04 Dec 2014   #54
ES8000

Windows 7 64-bit Home Edition
 
 

Starting Windows in safe mode and repairing Bitdefender worked for me. Control Panel->Programs->Bitdefender->Repair
My System SpecsSystem Spec
05 Dec 2014   #55
mcdaniel

Windows 7 Home Premium 64-bit
 
 
Confirmed fix

Quote   Quote: Originally Posted by ES8000 View Post
Starting Windows in safe mode and repairing Bitdefender worked for me. Control Panel->Programs->Bitdefender->Repair
I can confirm that this BITDEFENDER REPAIR solution fixed the problem in my case, allowing me to login outside safe mode!
My System SpecsSystem Spec
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 Flashing log-in screen, LogonUI.exe




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