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Windows 7: windows "hour glass" seems to be in a loop & can't click on any icons

09 Dec 2014   #21
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

The error is still pretty much the same...
Code:
2014-12-09 15:24:52, Error                 CSI    000000fe (F) STATUS_OBJECT_NAME_NOT_FOUND #3599771# from Windows::Rtl::SystemImplementation::DirectFileSystemProvider::SysCreateFile(flags = (AllowSharingViolation), handle = {provider=NULL, handle=0}, da = (SYNCHRONIZE|FILE_READ_ATTRIBUTES), oa = @0x283cc80->OBJECT_ATTRIBUTES {s:48; rd:NULL; on:[118]"\??\C:\Windows\WinSxS\amd64_microsoft-windows-console.resources_31bf3856ad364e35_6.1.7600.16385_en-us_da1674175c00c52f"; a:(OBJ_CASE_INSENSITIVE)}, iosb = @0x283cc60, as = (null), fa = 0, sa = (FILE_SHARE_READ|FILE_SHARE_WRITE|FILE_SHARE_DELETE), cd = FILE_OPEN, co = (FILE_SYNCHRONOUS_IO_NONALERT|0x00004000), eab = NULL, eal = 0, disp = Invalid)
[gle=0xd0000034]
2014-12-09 15:24:52, Error                 CSI    000000ff@2014/12/9:11:24:52.831 (F) d:\win7sp1_gdr\base\wcp\sil\merged\ntu\ntsystem.cpp(2057): Error STATUS_OBJECT_NAME_NOT_FOUND originated in function Windows::Rtl::SystemImplementation::DirectFileSystemProvider::SysCreateFile expression: (null)
[gle=0x80004005]
2014-12-09 15:24:52, Error                 CSI    00000100 (F) STATUS_OBJECT_NAME_NOT_FOUND #3599770# from Windows::Rtl::SystemImplementation::CDirectory::OpenExistingDirectory(...)[gle=0xd0000034]
2014-12-09 15:24:52, Error                 CSI    00000101 (F) STATUS_OBJECT_NAME_NOT_FOUND #3599769# from Windows::Rtl::SystemImplementation::CDirectory_IRtlDirectoryTearoff::OpenExistingDirectory(flags = 0, da = (SYNCHRONIZE), oa = @0x283d578->SIL_OBJECT_ATTRIBUTES {s:40; on:"amd64_microsoft-windows-console.resources_31bf3856ad364e35_6.1.7600.16385_en-us_da1674175c00c52f"; a:(OBJ_CASE_INSENSITIVE)}, sa = (FILE_SHARE_READ|FILE_SHARE_WRITE|FILE_SHARE_DELETE), oo = (FILE_DIRECTORY_FILE|FILE_SYNCHRONOUS_IO_NONALERT|FILE_OPEN_FOR_BACKUP_INTENT), dir = NULL, disp = Invalid)

I've uploaded a file - tmiaa.zip - to my OneDrive at Noel's OneDrive
Please download and save it.

Right-click on the saved file and select Extract all...
Change the target to C:\ and click on Extract
Close all windows (it would be a good idea to print these instructions!)

Now reboot to the Repair Environment - as soon as the machine restarts, start tapping F8 - this should bring up the Advanced Boot Menu, at the top of which should be the option 'Repair my Computer'
Pick that
You'll have to log in with your username and password.

Pick the option to use a Command Prompt
At the prompt type
DIR C:\tmiaa
hit the enter key - if you get a 'Not Found' error try
DIR D:\tmiaa
or
DIR E:\tmiaa



The drive letter in use when you find the folder will need to be substituted (for<drive>) into the following command...



XCOPY <drive>:\tmiaa <drive>:\windows\winsxs /y /i /s /v /h



(e.g. XCOPY P:\wfire P:\windows\winsxs /y /i /s /v /h )



run the command (it should take almost no time) and when the prompt returns, type
EXIT
and hit the Enter key to exit Command Prompt - reboot to Normal Mode Windows.

Now run SFC /SCANNOW in an Elevated Command Prompt
then reboot and upload the new CBS.log file to your reply


My System SpecsSystem Spec
.
09 Dec 2014   #22
tayimali

windows 7 premium home
 
 

here it is Noel : crossing fingers
My System SpecsSystem Spec
09 Dec 2014   #23
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

The error still appears to be the same
...but it's actually different if you look closely...
Code:
2014-12-09 17:39:47, Error                 CSI    00000058 (F) STATUS_OBJECT_NAME_NOT_FOUND #1201640# from Windows::Rtl::SystemImplementation::DirectFileSystemProvider::SysCreateFile(flags = (AllowSharingViolation), handle = {provider=NULL, handle=0}, da = (SYNCHRONIZE|FILE_READ_ATTRIBUTES), oa = @0xb6cb20->OBJECT_ATTRIBUTES {s:48; rd:NULL; on:[122]"\??\C:\Windows\WinSxS\amd64_microsoft-windows-consolehost.resources_31bf3856ad364e35_6.1.7600.16385_en-us_721c93346b019af5"; a:(OBJ_CASE_INSENSITIVE)}, iosb = @0xb6cb00, as = (null), fa = 0, sa = (FILE_SHARE_READ|FILE_SHARE_WRITE|FILE_SHARE_DELETE), cd = FILE_OPEN, co = (FILE_SYNCHRONOUS_IO_NONALERT|0x00004000), eab = NULL, eal = 0, disp = Invalid)
[gle=0xd0000034]
2014-12-09 17:39:47, Error                 CSI    00000059@2014/12/9:13:39:47.774 (F) d:\win7sp1_gdr\base\wcp\sil\merged\ntu\ntsystem.cpp(2057): Error STATUS_OBJECT_NAME_NOT_FOUND originated in function Windows::Rtl::SystemImplementation::DirectFileSystemProvider::SysCreateFile expression: (null)
[gle=0x80004005]
2014-12-09 17:39:48, Error                 CSI    0000005a (F) STATUS_OBJECT_NAME_NOT_FOUND #1201639# from Windows::Rtl::SystemImplementation::CDirectory::OpenExistingDirectory(...)[gle=0xd0000034]
2014-12-09 17:39:48, Error                 CSI    0000005b (F) STATUS_OBJECT_NAME_NOT_FOUND #1201638# from Windows::Rtl::SystemImplementation::CDirectory_IRtlDirectoryTearoff::OpenExistingDirectory(flags = 0, da = (SYNCHRONIZE), oa = @0xb6d418->SIL_OBJECT_ATTRIBUTES {s:40; on:"amd64_microsoft-windows-consolehost.resources_31bf3856ad364e35_6.1.7600.16385_en-us_721c93346b019af5"; a:(OBJ_CASE_INSENSITIVE)}, sa = (FILE_SHARE_READ|FILE_SHARE_WRITE|FILE_SHARE_DELETE), oo = (FILE_DIRECTORY_FILE|FILE_SYNCHRONOUS_IO_NONALERT|FILE_OPEN_FOR_BACKUP_INTENT), dir = NULL, disp = Invalid)
The error is now for a different file altogether!

I'll post another fix later.
My System SpecsSystem Spec
.

09 Dec 2014   #24
tayimali

windows 7 premium home
 
 

So the other problem's been fixed and this is another one?....is this caused by malware or trojan or something wrong i did....?

thank you for your efforts Noel and Pauly
My System SpecsSystem Spec
09 Dec 2014   #25
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

not easy to tell - it could be corruption caused by disk problems.
we can check that...


Open Event Viewer
click on the Windows logs entry in the left pane to expand it.
Now click on the Application entry - wait while it loads.
Click on 'File' in the menu bar and select Save...
Save the file as Appevt.evtx
Repeat for the System log
then zip both, and upload them.
My System SpecsSystem Spec
09 Dec 2014   #26
tayimali

windows 7 premium home
 
 

Here are both logs ...thanks


Attached Files
File Type: rar Appevt.rar (4.7 KB, 1 views)
File Type: rar sysevt.rar (2.7 KB, 1 views)
My System SpecsSystem Spec
09 Dec 2014   #27
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

It seems you only exported the one event, rather than all of them please try again.
My System SpecsSystem Spec
09 Dec 2014   #28
tayimali

windows 7 premium home
 
 

oh ...there was no save as under file . there was only options and exit and under options it opens a box with delete. After the Applications expanded i clicked on application and under action i clicked on save all events as and saved it on desktop and then compressed it.....I'm sending it again ...i hope i did it right this time :


Attached Files
File Type: rar Appevt.rar (1.04 MB, 1 views)
File Type: rar sysevt.rar (1.11 MB, 0 views)
My System SpecsSystem Spec
09 Dec 2014   #29
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

Your hard drive is almost certainly failing - at an accelerating rate

You need to back up your data NOW - to external media - and plan to replace either the HD or the computer.

Currently, the log shows only two 'bad sectors' - but you need to be aware that Windows doesn't even see these problems until all the drive's own backup/self-repair systems have been overflowed. Consequently, it's likely that the real number of problems is in the hundreds.

It's definitely time to save up for a hardware replacement of one sort or another.
My System SpecsSystem Spec
10 Dec 2014   #30
tayimali

windows 7 premium home
 
 

OMG! I didn't expect this . Can you please recommend software for back-up or how to do it?.

i guess this means that even formatting the hard disk will not solve it!

Thank you again for your help
My System SpecsSystem Spec
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 windows "hour glass" seems to be in a loop & can't click on any icons




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