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Windows 7: Windows Diagnostic Tool Error 0x800706F7

11 Dec 2014   #11
Roseanne

Windows7 64bit home premium
 
 

Quote   Quote: Originally Posted by minimumimpact View Post
Update KB3004394 was the issue for me. Uninstall that and restart then attempt to use the diagnostic tool.

@minimumimpact Thank you for your post. You saved my day and my sanity.


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11 Dec 2014   #12
shylok

Windows 7 Home Premium 64bit
 
 

Hi, thats interesting about UAC & that could be the difference between it working for some & not for others, i have two different User Accounts on my Windows 7 system, one is a standard user for guests & the other is an Admin account that is password protected, ill also add that i did turn off UAC notifications because its nagging is a right pain whenever i download or install software, its one off the downsides to Win 7
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11 Dec 2014   #13
1nco

7 Pro X64
 
 

You sir are awesome, that fix was searched hard and you had the only correct answer I knew it was an update but so many updates went in on fresh installs it would have taken forever 1x1. You nailed it congrats. Microsoft's solution? Repair install or format. I did reinstall 3 x thinking maybe faulty ram but after that I knew it was an update issue.
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11 Dec 2014   #14
justwanttoseeth

Windows 7 Ultimate X64
 
 
Thanks!

Hey new user here just wanted to say thanks to everyone that contributed-most frustrating 3 hours ever. I'm a rookie-took me forever to get everything straight but all good now. Muchas gracias
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12 Dec 2014   #15
Jalinaza

Jalinaza
 
 

Quote   Quote: Originally Posted by minimumimpact View Post
Update KB3004394 was the issue for me. Uninstall that and restart then attempt to use the diagnostic tool.
This article describes an update for Windows Root Certificate Program in Windows 8.1, Windows RT 8.1, Windows Server 2012 R2, Windows 8, Windows RT, Windows Server 2012, Windows 7, and Windows Server 2008 R2.





samusng note 4 tasche
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12 Dec 2014   #16
windlesszephyr

Windows 7 Pro x64
 
 

It may just be that I'm not extremely computer-savvy, and so don't really know what I'm doing, but when I search through the control panel update uninstall window, I can't kind the particular update that's causing this issue. The weird thing is that I can still see it in my update history as having been a successful installation. What should I do about this?
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12 Dec 2014   #17
Roseanne

Windows7 64bit home premium
 
 

I have a program from i0bits called uninstaller, and it lets me see each item that was in the update clearly. its a free program, and I guarantee you ...the best uninstaller I have ever used. Give it a try.
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12 Dec 2014   #18
Urthboundmisfit

Win 10 Pro x64, Win 7 Pro x64
 
 

Quote   Quote: Originally Posted by Roseanne View Post
I have a program from i0bits called uninstaller, and it lets me see each item that was in the update clearly. its a free program, and I guarantee you ...the best uninstaller I have ever used. Give it a try.
This program from IOBit may (or may not) be the greatest thing since sliced bread, but personally I wouldn't touch anything from IOBit with a twenty five foot barge pole.

To me, it's a simple matter of trust. YMMV.
My System SpecsSystem Spec
12 Dec 2014   #19
Layback Bear

Windows 7 Pro. 64/SP-1
 
 

I have seen to many problems on this forum caused by anything for IObit.

I don't even like typing the word Ixxxx.
Make my barge pole 50 ft.
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 Windows Diagnostic Tool Error 0x800706F7




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