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Windows 7: PC freezes and produces buzzing sounds

21 Jan 2015   #11
santori

Windows 7 64 bit
 
 

Hello again..

New symptoms have been popping up in the last couple of days since I last posted which have been popping up a lot more frequently (going back a couple months now as well).

The first problem which is brand new, is that the freezes now are NOT creating the high pitched buzzing noise. I'll still have to hard reset to 'correct' the problem. This has started over the last 3-4 days.

The second problem, which I'm not sure is related but could potentially be, is that my mouse will 'die' and I won't be able to move the cursor without unplugging/plugging it back into an USB plug. Sometimes this won't work while other times just waiting will correct the problem. This has also started with my keyboard in the last couple of days too..

This problem has now developed in my keyboard not working where it feels like the keys have 'shifted' one key to the right where none of my letter keys will work at all or prompt other keys registering (if I press 't' it'll function as a 'y' - not the reality, but hopefully this gets the point across...). This is ALSO happening to my mouse tonight, where if I left-click on a thumbnail it'll prompt a save on the .htm file (which I'm assuming is the picture on a news story for example).

So with my limited knowledge, would this be a motherboard problem? Or are the diagnostic results that I posted a couple weeks ago telling of another problem?

Any help would be appreciated since I have no idea what's going on anymore...


My System SpecsSystem Spec
.
25 Jan 2015   #12
santori

Windows 7 64 bit
 
 

Would there be any additional tests anyone can recommend me do?
My System SpecsSystem Spec
25 Jan 2015   #13
Layback Bear

Windows 7 Pro. 64/SP-1
 
 

This may or may not help but it can't hurt. Eset free on line scanner. I will take some time.
Let us know if it finds something.

Free Virus Scan | Online Virus Scanner from ESET :: Help

-----------------------------------
Did you ever correct msconfig Services and Startup?
You will only need your security programs checked.

Did you remove AVG.exe you found from your system?

What is included in Avira Product Family? I have never used Avera so I know little about it.
Example:
Web browsing package.
Cloud anything.
Auto Backup
Tune up utilities of any kind.

Some of todays Security packages keep adding enough junk until they quite work properly.
My System SpecsSystem Spec
.

26 Jan 2015   #14
santori

Windows 7 64 bit
 
 

Hi,

I tried the ESET scanner and there were four objects that were considered potentially unsafe. There's a .txt file that's include with the appropriate files.

I'm not sure what you mean by 'correcting' the msconfig Services and Startup. If you meant turning off programs on startup then, like I had mentioned in my initial post, I turned off everything -but- my Avira Internet Security and was still experiencing lock-ups. I'm not sure if this would be useful but the 'Web Protection' has created stifled internet speeds and turning it off resolves the problem. Again, not sure if this would have any baring on the topic but just thought I'd mention it (pic included in attachments).

With that being said, I have not removed AVG.exe as it's part of my anti-virus program (please refer to post#9, 2nd attachment). Based on the attachment and uninstall programs list located in the control panel, I see no other avira-based programs seen.

In the interm, I'll do another ESET scan while turning off my Avira while idling. If you think that this would be a problem with the anti-virus program, would you happen to have any recommendations on a better service?

Lastly, while reading through similar problems in the forum, I tried using the TweakBit driver updater service (pic included in attachments). Are these services relatively trusted? Or is it primarily a waste of time?

Thanks for your help.


Attached Thumbnails
PC freezes and produces buzzing sounds-capture.jpg   PC freezes and produces buzzing sounds-driverupdater.jpg  
Attached Files
File Type: txt esetonlinescannerresult.txt (640 Bytes, 2 views)
My System SpecsSystem Spec
01 Feb 2015   #15
santori

Windows 7 64 bit
 
 

In addition to my previous post, I've been scouring other threads to see if anything would help in my predicament and there were two things that stuck out to me:

-Could voltage to the RAM, CPU, or other parts be a problem? 7-8 months ago I put this computer together, and while I did not tinker with the motherboard or update the bios, I have seen a few threads mention that the voltage on the RAM could be a problem? In the same vein, could out of date mobo drivers or bios be a problem? Tweakbit said my drivers are out of date, but I chose the most recent driver on the ASUS website...

-Are crash reports only inherent to BSODs? Or do they also apply to system freezes/hard locks? If the later is correct, I have no crash reports to show for all the trouble I've been having.

Help and suggestions would be appreciated.
My System SpecsSystem Spec
01 Feb 2015   #16
Layback Bear

Windows 7 Pro. 64/SP-1
 
 

I would not use any program like Tweakbi! I recommend removing Tweakbit. That might be a problem because it will have it's fingers in everything.
When you install a program like Tweakbit after all those security scans you have defeated the purpose of the scans. Now you should start all over again with those scans to remove all the add ons and what ever came along with Tweakbit.

If you keep download program like Tweakbit or any other miracle fix everything programs we will never be able to get you fixed.
What ever problem you have we have members on this forum that can get you fixed but only with your help. You could have more than one problem but until we get fixed the obvious their is no sense going to the next steps.
You state that your ram has passed with 10 passes. Which indicates that you are not having a ram problem.

I would suggest not updating the bios at this time.
No over clocking of any kind should be done while you are having problems.

I will state one more time. You do not want AVG and Avira on your system at the same time.
***Lets make it easy for test purposes. Remove Avira and AVG completely using their online removal tools.
Then install MSE and update.

Microsoft Security Essentials - Microsoft Windows


Do I under stand that you do NOT get BSOD?

When you get another freeze do this and see if one of our BSOD experts can find something. It may or may not give needed information.

Blue Screen of Death (BSOD) Posting Instructions

In my experience I have found that when you get a loud buzzing noise and a freeze the computer does get a BSOD but it's not chiseled in stone.

You are going in circles because you are not following instruction and wondering off doing other things. Lets do this step at a time following this forums members guidance.

When we get the basics done and I run out of ideas I will seek help from other members.
I will not seek help until the basic are completed correctly.
If you continue to do things you see on other forums at the same time we are trying to help your odds of getting fixed are slim.
My System SpecsSystem Spec
01 Feb 2015   #17
santori

Windows 7 64 bit
 
 

It wasn't my intention to 'not follow instructions' as I had indicated that AVGuard.exe was a part of the Avira Anti-virus program. Mentioned previously already, this was indicated in post #9, so I didn't want to remove it as it was a part of the program itself. With that being said, it was not intention to avoid help. To re-iterate, AVG(uard) is a part of Avira, and is not a secondary anti-virus program.

I've already conducted a full scan of my system with Avira with no detections post-uninstall of the Tweakbit. I am currently running a scan via ESET Online Scanner. I was only trying to find similar threads based on my problems since this thread had been quite inactive the last month. After this next pass with ESET, I'll uninstall Avira and do a pass or two via MSE. I've never used MSE before, is it a sufficient program for active blocking of malware on websites, etc? I avoid any scrupulous websites, but I've visited popular websites and had stuff pop up before.

Correct. I do not see any BSOD screen upon the computer freezing/hard locking. When the freeze happens, I'll still see my desktop, video, word doc, etc while my peripherals do not respond which is followed by a buzzing noise via my headphones. I'm assuming, as a result, that since I do not see a BSOD screen, I'm unable to receive any crash dumps/reports? I've followed the instructions via your second link by using DMLog Collector and SF Diagnostic Tool and they cannot find any dump files. If you think it'd be advantageous, I can revisit this upon your request.

Upon further instruction, I'll uninstall Avira, install and update MSE, scan once/twice, and will report if I get another freeze.

Again, apologizes if I was making this more difficult it, it wasn't my intention. Just gets stressful when your in 3 hours deep of work and you're always worried about losing it all/having to save every couple minutes.

Thank you for your time and patience.
My System SpecsSystem Spec
01 Feb 2015   #18
Layback Bear

Windows 7 Pro. 64/SP-1
 
 

Sorry for my misunderstanding about AVG and Avguard.

I use MSE along with Malwarebytes and I have no problems.
Make sure the built in Windows 7 firewall is turned on after installing MSE and updating.

Unplug every thing that is not necessary (peripherals)

***I would also recommend removing Flux program.


Could you correct your specs many thing are
Quote:
Graphics Card Intel(R) Core(TM) i5-3570K CPU @ 3.40GHz
Sound Card Intel(R) Core(TM) i5-3570K CPU @ 3.40GHz
Monitor(s) Displays LG L245WP
Quote:
Computer type PC/Desktop
System Manufacturer/Model Number Self-built/custom
OS Windows 7 64 bit
CPU Intel(R) Core(TM) i5-3570K CPU @ 3.40GHz
Motherboard ASUSTeK COMPUTER INC. P8Z77-V LK
Memory Total memory: 8.00 GB, Usabel: 7.94 GB
Graphics Card Intel(R) Core(TM) i5-3570K CPU @ 3.40GHz
Sound Card Intel(R) Core(TM) i5-3570K CPU @ 3.40GHz
Monitor(s) Displays LG L245WP
Screen Resolution 1900x1200

Keyboard Coolmaster CM Storm Brown
Mouse Steelseries Rival
PSU Corsair HX650
Case Fractal Design Define R4
Cooling Factory cooling for CPU, no others
Hard Drives Intel(R) Core(TM) i5-3570K CPU @ 3.40GHz
Internet Speed 75 mbps download & 10 mbps upload (500ms ping)
Antivirus Avira Internet Security
Browser Firefox & Chrome
Other Info BIOS Date: 02/01/13 11:41:08 Ver: 10.01
Have you been monitoring your cpu temps? If so what are they when you are using your system with a load. (Gaming)
You already have Speccy use it to monitor your temps and fill in your specs correctly.

When done doing all this could you post another Speccy report like you did in your post #7.?

Without mini dumps or error codes it's a process of elimination.
**Could you use your system without ear phones.

--------------------------------------
I know I have given you a long list of things.
Take your time and give it your best shot.
Then sit back and read through the whole thread again and see if everything is taken care of.

Your specs show and this could be a concern.

Quote:
Factory cooling for CPU, no others
Let us know of any problems or questions.

When all this is done we are going to put a stress test on your drivers and see if we can make one or more of them make a BSOD.
If we get a BSOD I will ask for help from one of our BSOD experts.
My System SpecsSystem Spec
01 Feb 2015   #19
essenbe

Windows 7 Enterprise X64/Windows 10 Enterprise X64/Windows 10 Pro X64/Linux Mint
 
 

Please run the Blue Screen of Death (BSOD) Posting Instructions

Also please open an elevated command prompt ( click start, type cmd in the search box, right click on the cmd entry and select run as administrator) in the black box that opens, copy/paste sfc /scannow. If you decide to type it, notice the space between the sfc and the /. It is a system file checker which will scan your system files and attempt to correct any missing or corrupt files. What we want are the results to say windows found no integrity violations. If it says files were found but could not be repaired, close the box, reboot and run it again, after opening the administrative command prompt. You may have to reboot and run it three times for it to repair all system files. If it can't repair them after 3 reboots, let us know.
My System SpecsSystem Spec
01 Feb 2015   #20
Layback Bear

Windows 7 Pro. 64/SP-1
 
 

Thank you Steve for dropping by and lending a hand.
My System SpecsSystem Spec
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 PC freezes and produces buzzing sounds




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