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Windows 7: Wandering cursor in win 7 live mail and word 10

24 Dec 2014   #1
stony41

windows 7 home premium 64, windows 8.1 home premium 64
 
 
Wandering cursor in win 7 live mail and word 10

This problem has been posted plenty of times before, here and elsewhere online, but generally in relation to laptops (where one solution is to turn off the touchpad). I have a 23-inch Sony VAIO all-in-one, running Win 7 Home Premium.

Chaos reigns when I enter text into any text box, such as this one, or into Windows Live Mail 2012 or Word 10. When I am answering an email the cursor frequently jumps elsewhere in my reply and even jumps into the email text I am replying to.

Googling suggests that I try changing a mouse setting, turning off 'Hide mouse pointer when typing'. No go for me.

I should point out that I also have two Toshiba AIOs but they don't have this wandering cursor problem. The Toshiba mouses are inferior to the Bluetooth Sony mouse, which is the best I have ever used. I have tried a USB Logitech mouse on the Sony, but the wandering still occurs.

I am firmly in the group of users who can't seem to find a solution.

Has anyone a non-laptop solution to this infuriating problem?


My System SpecsSystem Spec
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24 Dec 2014   #2
Irene

Windows 7 Home Premium 64bit
 
 

This suggestion might not cure the problem, but it might help relieve the issue:

In the Mouse Properties, select the Printer Options tab and check the box near the bottom 'Hide pointer while typing'.
Wandering cursor in win 7 live mail and word 10-mouse-pointer-options.png


My System SpecsSystem Spec
24 Dec 2014   #3
stony41

windows 7 home premium 64, windows 8.1 home premium 64
 
 

Thanks for your reply, Irene. However, I mentioned that changing 'Mouse Properties/Pointer Options/Hide pointer while typing' hasn't helped. The cursor jumps irrespective of whether the setting is on or off.
My System SpecsSystem Spec
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24 Dec 2014   #4
Irene

Windows 7 Home Premium 64bit
 
 

Sorry stony41, I missed that in your post.

What about the other settings in the Mouse Properties? Also, in the Pointers tab, have you tried changing the Scheme?
My System SpecsSystem Spec
24 Dec 2014   #5
stony41

windows 7 home premium 64, windows 8.1 home premium 64
 
 

I have tried other schemes in Control Panel/Mouse without any success. Also I have also been reminded that I also have a disappearing cursor. I tend to look at the keyboard when I type and often I look up to see that the cursor has disappeared and some of what I have been entering isn't there. On top of this is the fact that I also suffer from windows minimising randomly, including this one.

I can obviously manage to key into text boxes, but it is a bit of a chore getting there.

Perhaps I should try another, non-Sony keyboard? Possibly there is no need for a non-Sony mouse as the erratic behaviour also occurred when a Logitech one was on board.

Sony appeared to be the culprit when I recently seemed to finally remove other erratic behaviour by turning off ‘Edge access’ in VAIO Control Panel. This is a Sony ‘feature’ that provides extra facilities when the user presses in the black edge around the touchscreen. I was getting random beeping, strange boxes popping up and then immediately disappearing, sound waves popping out from the edges, and possibly other bizarre stuff. The computer no longer shows this behaviour, so perhaps a clean break by introducing a Logitech or similar keyboard is in order.
My System SpecsSystem Spec
25 Dec 2014   #6
Irene

Windows 7 Home Premium 64bit
 
 

Have you scanned for mal/adware?

Malwarebytes (free): https://www.malwarebytes.org/
Junk removal tool: Junkware Removal Tool Download
My System SpecsSystem Spec
25 Dec 2014   #7
stony41

windows 7 home premium 64, windows 8.1 home premium 64
 
 

Yes. Norton IS runs all the time and I regularly run Mbytes and ASC. Mbytes has just found nothing but one PUP.

The only malware I am getting at the moment seems to be coming from Microsoft and/or Sony.
My System SpecsSystem Spec
26 Dec 2014   #8
stony41

windows 7 home premium 64, windows 8.1 home premium 64
 
 

I have just bought a heavily discounted Logitech keyboard and mouse set and have tried it out with a longish email I needed to send. Cursor wandering and disappearing while keying still occurred. Looks as if this behaviour is software associated and not hardware associated. Keying into a text box leads to (a) the cursor moving from where it should be, (b) the cursor disappearing, (c) the active window minimising. So the Sony keyboard and mouse are not at fault.

These behaviours are reported widely online. None of the fixes suggested have worked for me.
My System SpecsSystem Spec
27 Dec 2014   #9
Irene

Windows 7 Home Premium 64bit
 
 

May not have anything to do with it, but could it actually be the keyboard? e.g. Are the batteries ok?

....and yes, I am clutching at straws!
My System SpecsSystem Spec
27 Dec 2014   #10
stony41

windows 7 home premium 64, windows 8.1 home premium 64
 
 

The Sony keyboard's sole battery is OK. As I said in my last post, I tried a cheap Logitech keyboard-mouse combo and got the same misbehaviour with two brand-new batteries.
My System SpecsSystem Spec
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