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Windows 7: Boot error 0xc000000f- Samsung NP350V5C-AO2UK won't boot. Please help

07 Jan 2015   #11
200254

Windows Home Premium 64bit
 
 

Hi,
I downloaded the ISO file X17-58997.iso from the website that was on step 6 and then burned it to a DVD using the programme that was provided. I booted my laptop to my DVD drive by pressing F10 then selecting my CD/DVD drive and I got the message press any key to boot from CD or DVD drive. I did and it said Windows is loading files and that loaded quick then it said it again which took a little longer but was still fast then it said Starting Windows and was there for a couple minutes then I got a black screen with a big arrow larger than a usual sized arrow. This is the same thing that happened when I booted from the windows 7 disc I got with the laptop. What should I do now?

Thank you for your help.
Alex


My System SpecsSystem Spec
.
07 Jan 2015   #12
gregrocker

 

Work through the steps for Troubleshooting Windows 7 Failure to Start starting with checking if hard drive is detected in BIOS setup, and if so test the hard drive as provided in tutorial.
My System SpecsSystem Spec
07 Jan 2015   #13
200254

Windows Home Premium 64bit
 
 

Hi I have already started working through the steps and was replying to what you told me to try for step 6 but it didn't work so I was wondering should I try another step now?
My System SpecsSystem Spec
.

08 Jan 2015   #14
gregrocker

 

What about the hard drive? How is it detected and if so does it test good?

If so then does your boot disk boot and queue up to Repair My Computer, detect an OS on another Win7 PC? If not you'll need to get a completed download of your licensed version of Win7 and burn to disk using tool provided again to see if will work. If not then try the flash stick alternative.

If this persists try resetting BIOS to defaults. WHile in BIOS setup look for UEFI, CSM, or Legacy BIOS settings indicating you have a UEFI BIOS. This requires booting the disk or stick as a UEFI device, and the stick must be specially made from Option One of UEFI Bootable USB Flash Drive - Create in Windows
My System SpecsSystem Spec
08 Jan 2015   #15
200254

Windows Home Premium 64bit
 
 

The hard drive shows in the bios boot order setting and when it boots from the hard drive I get the error message:
Windows Boot Manager:
Windows failed to start. A recent hardware of software change might be the cause. To fix the problem:

1.Insert your Windows installation disc and restart the computer.
2.Choose your language settings, and then click "Next".
3.Click "Repair your computer."

If you do not have this disc, contact your system administrator or computer manufacturer for assistance.

Status: 0xc000000f

Info: The boot selection failed because a required device is inaccessible.

In the BIOS boot settings it says UEFI Boot Support Disabled
My System SpecsSystem Spec
08 Jan 2015   #16
200254

Windows Home Premium 64bit
 
 

When the DVD disc boots it just has a blank screen with a movable arrow on it after the starting windows message. I'm not the best with computers sorry if I don't understand what you mean when you tell me to do something.
My System SpecsSystem Spec
08 Jan 2015   #17
gregrocker

 

Who installed this Win7? If it was installed to UEFI then that setting if changed would make both win7 and disk unbootable.

You can not skip any steps to proceed. If you need help completing any step I gave you then ask back.

Why no reply to trying to boot disk in another computer to test it?
My System SpecsSystem Spec
08 Jan 2015   #18
200254

Windows Home Premium 64bit
 
 

Sorry I thought I had put that in the edited reply I might of accidentally deleted it when I was editing the post. I don't have another windows 7 pc to test the disc on only windows vista. A computer shop wiped the computer and installed it for me as I bought it used and it has been working till now.
My System SpecsSystem Spec
08 Jan 2015   #19
gregrocker

 

Download Partition Wizard bootable CD ISO, rightclick on ISO to burn to CD with WIndows Image burner, put in PC and reboot, tap F12 Key to get boot menu, choose CD/DVD drive to boot, take a picture of the PW drive map and listings, attach back here that file using the paper clip in Reply box.

This will tell us if a disk is bootable and clear up what kind of install you have. If there is an EFI Boot partition then you need to turn on the UEFI setting in BIOS.
My System SpecsSystem Spec
10 Jan 2015   #20
200254

Windows Home Premium 64bit
 
 

Once in the Welcome to Partion Wizard Boot Disc! menu should I select boot from Partion wizard boot disc, Partion wizard boot disc (safe mode) or boot from local drive?
My System SpecsSystem Spec
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 Boot error 0xc000000f- Samsung NP350V5C-AO2UK won't boot. Please help




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