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Windows 7: Unable to boot and shut down properly

07 Jan 2015   #21
bigmck

Windows 7 Home Premium 32-Bit - Build 7600 SP1
 
 

Your problem has got to be a loose connection. Make sure your SATA cables are connected. Unhook your 24-pin cable and hook it back. Make sure you hear a CLICK when you connect it. You should be able to lightly pull on it without disconnecting it.


My System SpecsSystem Spec
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07 Jan 2015   #22
Mathew

Windows 7 Ultimate x64
 
 

Usually there are many reasons for the shutdown problem. But the below solution works for me.

Scan your PC for the virus, malware, spyware etc. by using some good antivirus tool. Then try to shut down. If still the problem occurs, then use window updates to download the latest services offered by Microsoft and then try. Else there might me some software or services which is causing your PC not to shut down. So, in that case follow the below steps:

1) First click on start button and then type misconfig in the start search column. Now as soon the option appears click on it and open System Configuration window. If user account control message pops up, then click on ok. Now remove the selection from load startup items and click on load system services.

2) Next step is to click on services tab and choose hide Microsoft services. Then remove the selection from next items also as well. Now try to shut down your system.

3) Now if still the window fails to shutdown, reopen misconfig and choose Normal start up from the General tab. If window shutdown at this point, then determine that which software is causing the problem. And repeatedly use misconfig to know the software or services that is causing problem.

4) Now, after knowing the software, upgrade your BIOS settings.

And if your computer won’t boot, check the power supply, screen, hardware and try after removing any USB or memory card. Else go for Boot into Safe Mode by pressing F8.

Hope this helps.
My System SpecsSystem Spec
07 Jan 2015   #23
lsha

Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

Bigmck: i did all the reconnecting before and took extra note on the 24pin. As for the sata i didn't touch before but will go home and make surr of it.. my problem come and goes. Sometime i can on it somei
time not. Sometime shut down successfully sometime not.
My System SpecsSystem Spec
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07 Jan 2015   #24
lsha

Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

Hi mathew. I have seen my msconfig before ummm. All is what it used to be. But i will still do as you said. Hope it help too. Thanks
My System SpecsSystem Spec
07 Jan 2015   #25
linnemeyerhere

Microsoft Community Contributor Award Recipient

Windows 7 Ultimate 64
 
 

Try a different power cable to the PSU as well ! Sounds like the intermittent is at the PSU !
My System SpecsSystem Spec
07 Jan 2015   #26
lsha

Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

Already tired with 3 different power cables. Just something to add on. My time and date will always be wrong. Is not sync with the internet time. This happen only when this com start to have all this problem.
My System SpecsSystem Spec
07 Jan 2015   #27
linnemeyerhere

Microsoft Community Contributor Award Recipient

Windows 7 Ultimate 64
 
 

Have you checked the CMOS battery, take it out and clean it then reinsert or better yet buy a fresh one and change....could help but something tells me more is going on then the CMOS?
My System SpecsSystem Spec
07 Jan 2015   #28
lsha

Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

That the first thing i did. I already replace it a month ago.
My System SpecsSystem Spec
08 Jan 2015   #29
lsha

Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

Anyway guys, i sending it down to have a expert to check for me tomorrow. if he is able to solve the problem. i will let you guys know. hope he can solve it!!
My System SpecsSystem Spec
08 Jan 2015   #30
linnemeyerhere

Microsoft Community Contributor Award Recipient

Windows 7 Ultimate 64
 
 

Yes let us know and good luck, hope its something simple !
My System SpecsSystem Spec
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 Unable to boot and shut down properly




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