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Windows 7: Computer randomly freezes for a few seconds multiple times a day

04 Jan 2015   #11
doctore

Windows 7 Pro
 
 

Either update to the latest video driver OR, if you already have it, work your way back the older Nvidia drivers, finding one that doesn't crash.

I recommend using something like Driver Sweeper to remove the Nvidia drivers before installing new ones.


My System SpecsSystem Spec
.
04 Jan 2015   #12
bigmck

Windows 7 Home Premium 32-Bit - Build 7600 SP1
 
 

When you activated your new install of Windows, was there any problem? Did you have to make a ROBO call to Microsoft or did it activate when you typed in the Product Key?
My System SpecsSystem Spec
07 Jan 2015   #13
tappen

Windows 7 Ultimate x64
 
 

Quote   Quote: Originally Posted by bigmck View Post
When you activated your new install of Windows, was there any problem? Did you have to make a ROBO call to Microsoft or did it activate when you typed in the Product Key?
there was not any problems when i activated my windows.

Quote   Quote: Originally Posted by doctore View Post
Either update to the latest video driver OR, if you already have it, work your way back the older Nvidia drivers, finding one that doesn't crash.

I recommend using something like Driver Sweeper to remove the Nvidia drivers before installing new ones.
I have done that, did not fix the problem. I have also had the problem for over a year and installed every new update on the graphics card, but none of them has fixed the problem.
My System SpecsSystem Spec
.

07 Jan 2015   #14
Layback Bear

Windows 7 Pro. 64/SP-1
 
 

Please complete this tutorial by Brink and post the log here.

Windows Genuine and Activation Issue Posting Instructions
My System SpecsSystem Spec
07 Jan 2015   #15
tappen

Windows 7 Ultimate x64
 
 

Code:
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 0
Cached Online Validation Code: N/A, hr = 0xc004f012
Windows Product Key: *****-*****-Q6MMK-KYK6X-VKM6G
Windows Product Key Hash: 289NoAWl2ZoVfuieux/315WkDIc=
Windows Product ID: 00426-OEM-8992662-00173
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.1.7601.2.00010100.1.0.001
ID: {FB89AF04-D984-41BE-B1A6-9C4C51CAB313}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Ultimate
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.140303-2144
TTS Error: 
Validation Diagnostic: 
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002

OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed

File Scan Data-->
File Mismatch: C:\Windows\system32\systemcpl.dll[6.1.7600.16385], Hr = 0x800b0100
File Mismatch: C:\Windows\system32\user32.dll[6.1.7600.16385], Hr = 0x800b0100

Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{FB89AF04-D984-41BE-B1A6-9C4C51CAB313}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010100.1.0.001</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-VKM6G</PKey><PID>00426-OEM-8992662-00173</PID><PIDType>2</PIDType><SID>S-1-5-21-2879094817-4147795921-3691587769</SID><SYSTEM><Manufacturer>MSI</Manufacturer><Model>MS-7693</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>V2.5</Version><SMBIOSVersion major="2" minor="7"/><Date>20130716000000.000000+000</Date></BIOS><HWID>2C593207018400F2</HWID><UserLCID>041D</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>W. Europe Standard Time(GMT+01:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>  

Spsys.log Content: 0x80070002

Licensing Data-->
Input Error: Can not find script file "C:\Windows\system32\slmgr.vbs".

Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: N/A
HealthStatus: 0x0000000000000000
Event Time Stamp: N/A
ActiveX: Registered, Version: 7.1.7600.16395
Admin Service: Not Registered - 0x80070005
HealthStatus Bitmask Output:


HWID Data-->
HWID Hash Current: NAAAAAEABAABAAEAAAADAAAAAQABAAEAln0UiVrHVPIQM9qMgAoic6zs5Df+VVgpfPN2Mg==

OEM Activation 1.0 Data-->
N/A

OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes, but no SLIC table
Windows marker version: N/A
OEMID and OEMTableID Consistent: N/A
BIOS Information: 
  ACPI Table Name	OEMID Value	OEMTableID Value
  APIC			ALASKA		A M I
  FACP			ALASKA		A M I
  HPET			ALASKA		A M I
  MCFG			ALASKA		A M I
  FPDT			ALASKA		A M I
  SSDT			AMD   		POWERNOW
  IVRS			AMD  		RD890S
My System SpecsSystem Spec
07 Jan 2015   #16
Layback Bear

Windows 7 Pro. 64/SP-1
 
 

I'm not understanding how this system can be properly activated.

I will ask a expert to take a look.
My System SpecsSystem Spec
08 Jan 2015   #17
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

The installation is counterfeit - an OEM_SLP Key on a retail board, with an Activation Exploit circumventing Activation and Validation requirements.
You need to reformat and reinstall using genuine media and Key.
My System SpecsSystem Spec
08 Jan 2015   #18
Layback Bear

Windows 7 Pro. 64/SP-1
 
 

Thank you Noel for taking your time to share your expertise.

@ tappen

Now you know the problem and the solution.

Please install a legal copy of Windows 7 with the proper activation and we will be able to continue helping you with other problems if you have any.
My System SpecsSystem Spec
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 Computer randomly freezes for a few seconds multiple times a day




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