help please ...


  1. wackywitch11
    Posts : 1
    windows 7
       New #1

    help please ...


    G,day everyone, please can someone help me, im not too good with computers but can follow instructions, I have a Dell Intel Pentium laptop, all was going well then I must have touched something as now all my files have an arrow going through them and when I click on them I go to windows media player which then says cannot open fie and something about a .exe file.. please how do I restore my files back to normal,
    Any help will be so appreciated
    wackywitch
      My Computer
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  3. Layback Bear
    Posts : 25,847
    Windows 10 Pro. 64/ version 1709 Windows 7 Pro/64
       New #2

    Welcome to our forum.

    Help Please is not much of a thread title.

    Try using this tutorial by Brink to restore your computer to a time when this problem wasn't there.

    System Restore
      My Computer
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  4. gregrocker
    Posts : 50,642
       New #3

    I'd also download, install (declining Trial) and run a full scan with Malwarebytes
    and SUPERAntiSpyware - Downloads .

    Then check if any System files are damaged by running SFC /SCANNOW Command.

    If this isn't sufficient, then work through the other Troubleshooting Steps for Windows 7 to go over your install thoroughly and often uncover problems.
      My Computer
    Quote Quote

 

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