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Windows 7: When playing games, screen randomly freezes up for 2-5 seconds.

07 Jan 2015   #1
KOSushi

Windows 7 64 bit
 
 
When playing games, screen randomly freezes up for 2-5 seconds.

When I'm playing a game called Elsword, my screen has been freezing up for 2-5 seconds. I look at my task manger and everything seems to be fine, my memory is low on top of my cpu. Nothing is eating it all up. So I don't understand what's going on. I defragged my entire computer. Used a full anti virus scan on it with Norton, AVG, and Advance System Care. Nothing seems to be fixing this issue. I already updated my entire computer.

Some things I haven't updated quite yet, which are my driver mangers. I will provide a screen shot if you think any of this will even effect it. I also haven't updated my graphics card yet, cause it just won't let me update for some strange reason. Also, this didn't happen till 2 days ago. I've been playing Elsword for 4 years, so it's not my computer specs not meeting the requirement. So please don't assume that's the case, my computer is not old either.




My System SpecsSystem Spec
.
07 Jan 2015   #2
bigmck

Windows 7 Home Premium 32-Bit - Build 7600 SP1
 
 

Try doing a System Restore System Restore to a date before you had the problem. If this doesn't work, we can try again.
My System SpecsSystem Spec
07 Jan 2015   #3
KOSushi

Windows 7 64 bit
 
 

I can't do 1, the only date I have is today. Which was the one I created. So it's not going to do anything for me. I tried to factory reset, though I need a CD for it. I have no blank CD or flash drive to make an alternative factory reset. So I'm a little stuck here.
My System SpecsSystem Spec
.

07 Jan 2015   #4
bigmck

Windows 7 Home Premium 32-Bit - Build 7600 SP1
 
 

You need to make sure that System Restore is tuned on so this problem does not happen again. This tells you how to enable it. System Restore - Enable or Disable
My System SpecsSystem Spec
07 Jan 2015   #5
bigmck

Windows 7 Home Premium 32-Bit - Build 7600 SP1
 
 

Two days ago when you started having the problem, did anything unusual happen? Did you add any hardware? Did you get a Microsoft Update that day? Tell me of anything that might have been strange.
My System SpecsSystem Spec
07 Jan 2015   #6
bigmck

Windows 7 Home Premium 32-Bit - Build 7600 SP1
 
 

Quote   Quote: Originally Posted by KOSushi View Post
When I'm playing a game called Elsword, my screen has been freezing up for 2-5 seconds. I look at my task manger and everything seems to be fine, my memory is low on top of my cpu. Nothing is eating it all up. So I don't understand what's going on. I defragged my entire computer. Used a full anti virus scan on it with Norton, AVG, and Advance System Care. Nothing seems to be fixing this issue. I already updated my entire computer.
Do you have Norton, AVG and Advance System Care all on your computer at the same time? If so, that could be a cause of a problem. You only need one Anti-Virus. I guess you paid for Norton, so leave that on. Instead of buying an Anti-Virus. You can download free Microsoft Security Essentials - Microsoft Windows It is all you need. Let us know if taking off the extra Anti-Virus makes a difference.
My System SpecsSystem Spec
07 Jan 2015   #7
KOSushi

Windows 7 64 bit
 
 

Quote   Quote: Originally Posted by bigmck View Post
You need to make sure that System Restore is tuned on so this problem does not happen again. This tells you how to enable it. System Restore - Enable or Disable
I enabled it already after I realized I had this day only.

Quote   Quote: Originally Posted by bigmck View Post
Two days ago when you started having the problem, did anything unusual happen? Did you add any hardware? Did you get a Microsoft Update that day? Tell me of anything that might have been strange.
I didn't install anything unusual or anything in general. I've just been playing games that's it. No microsoft update, I had an issue with this so I did a complete windows update cause of this issue. So this crazy freeze happened was the reason I started doing this.



Quote   Quote: Originally Posted by bigmck View Post
Do you have Norton, AVG and Advance System Care all on your computer at the same time? If so, that could be a cause of a problem. You only need one Anti-Virus. I guess you paid for Norton, so leave that on. Instead of buying an Anti-Virus. You can download free Microsoft Security Essentials - Microsoft Windows It is all you need. Let us know if taking off the extra Anti-Virus makes a difference.
No I removed everything besides Norton cause it didn't work apparently.
My System SpecsSystem Spec
08 Jan 2015   #8
KOSushi

Windows 7 64 bit
 
 

-bump-
My System SpecsSystem Spec
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 When playing games, screen randomly freezes up for 2-5 seconds.




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