Windows 7 Forums

Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: HP Desktop Acting Weird/Not Saving Files/CD/DVD Not Appearing as Drive

15 Jan 2015   #21
gregrocker

 

Do they appear in Disk Management? They may need a drive letter assigned there. Scroll down.


My System SpecsSystem Spec
.
16 Jan 2015   #22
sbuxman

Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

Recuperating from some serious eye surgery performed yesterday, 15JAN, so my additional responses will need about a 48-hour buffer before I jump back into this topic again, but suffice it to say that I'm also leaning more and more in favor of the reinstall. Only question(s) I have right off the top concern the disk(s) that would allow my buddy to re-register the Win 7 that came with his system, since I'd wager that he either no longer has them or can't find them
My System SpecsSystem Spec
16 Jan 2015   #23
gregrocker

 

Everything is provided in Clean Reinstall Windows 7 to get and keep a perfect install.

Just make sure the COA sticker has a readable Product Key, back it up now in a "Save This! Win7 Product Key" email to him.
My System SpecsSystem Spec
.

19 Jan 2015   #24
sbuxman

Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

Back at my buddy's computer tomorrow 20 JAN, starting around Noon PST.

After deleting what you recommend be removed from the Programs, I want to re-run malwarebytes with Check for Rootkits ticked. I'd also like to run Panda Cloud and the ESET online scan.

I want to run SFC, but find the instructions a little overwhelming, especially the warning in red. I'd prefer to try Option 3 so I can run by you what I get in the .txt file for further assistance, but I don't quite understand how to get to an elevated command prompt...tried that, unsuccessfully, while setting up dual boot for my other bud's system in the previous issue, now solved.

sbuxman
My System SpecsSystem Spec
20 Jan 2015   #25
gregrocker

 

First run the virus scans to make sure it's clean.

Then type CMD in Start button Seach box, rightclick result to Run as Admin, copy and paste SFC /scannow and hit Enter.
My System SpecsSystem Spec
20 Jan 2015   #26
sbuxman

Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

The day took an unexpected twist when I called Microsoft to use my buddy's hard-earned $99 for one-incident support for 30 days, his call.

Notable was the discovery of additional infections, and the remote support tech used numerous apps to eliminate them while also 1) verifying no rootkit presence; 2) uninstalling much of the bloatware eroding the system's performance; and 3) restoring the CD/DVD to a drive letter in Computer and an appearance in the Device Manager. Regardless of whether I could have done same, my suspicions are not necessarily gone after the 90-minute call, so I'll further investigate some of the "irregularities" I've already noticed.

I'll blame my 3-day outage due to my eye surgery for the change of heart on his part, and I will use an old desktop of mine to practice *all* of the steps outlined in the tutorials, which I kind of suspected I would end up doing anyway. Fixing a friend's cyber-problems has its rewards no matter how long it takes, as in my previous topic of a dual boot, so this project ended up feeling like a no-closure affair, which will probably dictate a lack of enthusiasm on my part in resolving future computer issues, unless they're my own...

Thanks to all who gave of their valuable time and used spot-on resources to assist me, for sure.
My System SpecsSystem Spec
Reply

 HP Desktop Acting Weird/Not Saving Files/CD/DVD Not Appearing as Drive




Thread Tools Search this Thread
Search this Thread:

Advanced Search




Similar help and support threads
Thread Forum
Problems saving .doc and .txt files to my desktop
On my Windows 7 Home Premium (x64) I recently started receiving an error when trying to save a document (.doc, .xls, etc) or text (.txt)file to my desktop. The error is as follows: "C:\Users\John\Desktop\(FILE NAME).doc You don't have permission to save in this location. Contact the...
General Discussion
tab key acting weird
Hello, If this is the wrong forum, please move to the appropriate one! I have Windows 7 installed, IE8, Office 2007 etc. Recently I've noticed that the tab key isn't doing what it should be doing - i.e. tabbing between cells in a form, or web page. When you press the tab key, the form...
General Discussion
Random Locked Files Appearing in Hard Drive?
Hey everyone, While I was updating my laptop using the Windows Update, I see a Locked file appear randomly in my 2nd Hard Drive (the one without the OS). I am not sure if it's from the Windows Update as it is installing, but I see it appear, and then disappear. There were two locked files...
General Discussion
Saving Files Below Each Other on Windows 7's Desktop
Unlike with XP, half of the time I save files onto my desktop the files save between my default icons (Computer, Recycle Bin, etc.) and mess up my icon layout. I want them to always save at the bottom of my default icons
Customization
Saving and Extracting RAR files in drive D (Storage HDD)
I have an SSD as my OS drive and HDD as a storage drive. If I setup any program to save downloaded files to my storage HDD (specifically the program Newsleecher for Usenet downloading) and allowing it to extract the downloaded rar files into the same storage HDD, would the files still "go through"...
General Discussion
PC Acting really weird.
Hi, I have some sort of problem here, and I am hoping you could help me. Sometimes, MY PC just freezes and I have to shake the Chassis to make it unfreeze again. What problem is this? Any help appreciated.
Hardware & Devices


Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 08:51.

Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App