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Windows 7: Laptop will not boot up

16 Jan 2015   #1
BCBall

Windows 7 64 bit
 
 
Laptop will not boot up

Hi
My daughter has an Acer laptop, not sure of model. It has been slow booting up lately and now it will not boot up at all.
When the power button is pushed, the power light comes on an the light for the hard drive flashes, the Acer screen pops up and the light for the hard drive flashes again.
Then the computer shuts off and starts the process all over again, it will keep doing this until you remove the battery to stop it.
I was told that it was the Hard Drive, I hope not because that would be two in one week!!!
Any help would be greatly appreciated


My System SpecsSystem Spec
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16 Jan 2015   #2
oscer1

win 7 64 bit
 
 

Hi welcome to the forum
I would start by taking out the hard drive and boot to bios does it shut down or restart when in bios
My System SpecsSystem Spec
16 Jan 2015   #3
BCBall

Windows 7 64 bit
 
 

I will try that and let you know what happens.
My System SpecsSystem Spec
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16 Jan 2015   #4
gregrocker

 

Boot into BIOS setup to see if HD is detected anywhere under Storage or BIOS BOot Priority order. If so it may appear as a Serial Number you can google to find the exact make/model.

If not detected, remove the HD from its bay underneath (easy to Google a video or check the Manual for your model on its Support Downloads webpage) to reseat it to see if you can get it recognized. If not, then replace it and do a Clean Reinstall Windows 7

If HD is detected test it and proceed with the other steps in Troubleshooting Windows 7 Failure to Start
My System SpecsSystem Spec
17 Jan 2015   #5
BCBall

Windows 7 64 bit
 
 

I have pulled the hard drive, it will boot to BIOS and not shut down.
If I install the hard drive while in BIOs it does not pick it up.
If I shut down and restart with the hard drive reinstalled it begins shutting down again.
My System SpecsSystem Spec
17 Jan 2015   #6
BCBall

Windows 7 64 bit
 
 

The Hard Drive is Western Digital 750GB WD7500BPVT.
My System SpecsSystem Spec
17 Jan 2015   #7
oscer1

win 7 64 bit
 
 

If it's not seeing the drive in bios then will need new hard drive and follow what was posted in post # 4

Never plug hard drive in while computer is on alway turn all power off
My System SpecsSystem Spec
17 Jan 2015   #8
alphanumeric

Windows 10 Education 64 bit
 
 

If it's a SATA drive you can slave it into a desktop PC. If that PC boots up OK then you can have a look in disk management. It might just be a messed up corrupt Windows install. If that's all it is you may be able to recover any files you need then wipe the drive and try reinstalling Windows. Doing a clean or clean all from diskpart will wipe the drive clean so you can repartition and reformat it. How old is this laptop? It its old you may want to run memtest or something similar to make sure its not bad RAM that's corrupting the file system on the drive.
My System SpecsSystem Spec
17 Jan 2015   #9
BCBall

Windows 7 64 bit
 
 

Computer is 4 years old. Drive was made in 2011.
My System SpecsSystem Spec
17 Jan 2015   #10
alphanumeric

Windows 10 Education 64 bit
 
 

Ok, so it wasn't a brand new hard drive? What happened to the original drive?
My System SpecsSystem Spec
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 Laptop will not boot up




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