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Windows 7: My laptop was frozen..plz help..i don't want to lose it

18 Jan 2015   #11
gregrocker

 

The battery will help absorb power fluctuations however it must be installed at the time you're using irregular power which I would avoid.

If your PC will not recover from freezing, or respond to Cntrl Alt Del to end processes in the Task Manager, then it may be better to hold the power button to shut it down rather than removing the battery.

Does the PC still have the HP factory install? If so that is the worst possible install of Win7 one can have, larded with the industry's worst load of bloatware and duplicate utilities which interfere with better versions built into Win7. Most tech enthusiasts won't even run such an install but instead Clean Reinstall Windows 7 .

Everything needed is in the blue link to get and keep a perfect install just like a million others have done without a single complaint.

Until then you can Clean Up Factory Bloatware and if that isn't sufficient work through the Troubleshooting Steps for Windows 7

Reading and understanding these tutorials will also familarize you with the tools and methods that work best for Win7 based on tens of thousands of installs we've helped with here.


My System SpecsSystem Spec
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18 Jan 2015   #12
HT2013

Windows 7 Pro 64 bit
 
 

I am sorry, i couldn't understand your point. what exactly do u want me to do and tell you?
My System SpecsSystem Spec
18 Jan 2015   #13
gregrocker

 

I gave you a bunch of things to read and consider. You obviously didn't have enough time to read the tutorials at the blue links to forumulate questions to ask back, so please actually read the post and everything in it before you say you don't understand.

If you don't feel like actually doing the work required then I would take it to a shop. There are no shortcuts when troubleshooting, and replying to multiple steps that you don't understand without asking any specfiic questions normally means someone doesn't want to do the work.

You can ask as many questions as you'd like, take all the time you need. We are always here.
My System SpecsSystem Spec
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18 Jan 2015   #14
HT2013

Windows 7 Pro 64 bit
 
 

Now i can see your whole previous msg..So i will read and get back. Earlier, it was like this:-
The battery will help absorb power fluctuations however it must be installed at the time you're using irregular power.

If your PC will not recover from freezing, or respond to Cntrl Alt Del to end processes in the Task Manager, then it may be better to hold the power button to shut it down rather than removing the battery.

With the battery and power cord unplugged, hold the power button for 30 seconds.

Now what happens when you insert the battery and attempt to power on? Next plug it into stable power source to try powering on. What happens exactly
My System SpecsSystem Spec
18 Jan 2015   #15
HT2013

Windows 7 Pro 64 bit
 
 

well, i think my laptop has got problem by this UPS thingy and i have experienced it twice; First with Acer and now with HP. In that case, would u advise me to take this to the local shop? Even in that case, i would like to know about the possibly affected part which can cause such freezing from improper power supply.

Thanks.
My System SpecsSystem Spec
18 Jan 2015   #16
gregrocker

 

We don't know that power fluctuations caused your freezing, just that they need to be protected from by keeping your battery installed since it acts as a surge protector.

To troubleshoot the freezing, you can try running with a boot disk like Peppermint3 - Create Live CD/DVD/USB To Use For Emergency Backup to see if it recurs. You can even unplug your hard drive from it's bay underneath to completely eliminate it and the OS as culprits then run Peppermint or a similar boot disk to see if it stabilizes. If so then you'll know the problem is with the OS or hard drive.

The OS remains a leading suspect if you have the HP factory preinstall which is the worst possible install of Win7. So you can also do a Clean Reinstall Windows 7 which will teach you a lot about the OS and your PC and how to maintain both perfectly. If the freezing stops then you'll know for sure what was the cause. If not it will point back to hardware.

Otherwise I would try to Clean Up Factory Bloatware which will greatly improve performance from the HP Factory install, and if that doesn't help then work through the Troubleshooting Steps for Windows 7 which almost always uncovers the problem.
My System SpecsSystem Spec
19 Jan 2015   #17
HT2013

Windows 7 Pro 64 bit
 
 

I am not an expert, so i will definitely believe what you are telling about HP factory install but at the same time, i can't forget my own experience either.. My Acer also had got the same kind of prob..
The culprit is my UPS power supply...
I will better take the system to a local shop.

Thanks for your time.
My System SpecsSystem Spec
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 My laptop was frozen..plz help..i don't want to lose it




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