Windows 7 Forums

Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: PC randomly shuts down after 1/13/2015 updates.

19 Jan 2015   #1
TheOneBobbyGunn

Windows 7 Ultimate
 
 
PC randomly shuts down after 1/13/2015 updates.

Background: Ever since the 1/13/2015 patch Tuesday home PC will shut itself down while idle. It could be 15 minutes, or three hours later. Each time the power button is needed to turn on PC, and sign back in. It hasn't shut off while being used, but if left idle it will power off.

Steps taken so far: Cleaned registry. Cleaned history. Restored PC to before updates, and then manually updated again (previous updates were automatically installed). Changed/checked all power options to make sure nothing was set to turn PC off. Everything (That I can find) is set to high performance, or set to "never".

Running Windows 8.1 with every update released to date installed. My next step is to run SFC, and to see if I can find an error log. I have no idea what is causing it. I'm thinking an update messed something up, but all the updates installed were needed (they didn't show as optional), so I don't want to uninstall them. Any help would be awesome.


My System SpecsSystem Spec
.
19 Jan 2015   #2
TheOneBobbyGunn

Windows 7 Ultimate
 
 

UPDATE - It's actually a BSoD. I checked event logs, and under critical it showed: Event ID 41 kernel-power
My System SpecsSystem Spec
19 Jan 2015   #3
gregrocker

 

What did you use to "clean registry?"

If anything other than CCleaner then you probably ruined your install and should Clean Reinstall Windows 7 this time using only the tools and methods which work best for Win7.
My System SpecsSystem Spec
.

20 Jan 2015   #4
TheOneBobbyGunn

Windows 7 Ultimate
 
 

CCleaner is what I used. I ran SFC /scannow, and it found errors, but couldn't fix some. I rebooted, and ran it again, and got the same message, so I ran CCleaner.
My System SpecsSystem Spec
20 Jan 2015   #5
gregrocker

 

If you have the bugcheck file then upload the BSOD reporting information following Blue Screen of Death (BSOD) Posting Instructions - Windows 7 Forums.

If files won't repair after running 3 separate SFC attempts, or attempting to manually replace the files as shown in the tutorial for SFC /SCANNOW Command, and performance problems persist, then the next step which often works is to do a Repair Install.

However I'd wait to also hear what a BSOD analyst says about your bugcheck file if there is one to upload.
My System SpecsSystem Spec
20 Jan 2015   #6
TheOneBobbyGunn

Windows 7 Ultimate
 
 

Quote   Quote: Originally Posted by gregrocker View Post
If you have the bugcheck file then upload the BSOD reporting information following Blue Screen of Death (BSOD) Posting Instructions - Windows 7 Forums.

If files won't repair after running 3 separate SFC attempts, or attempting to manually replace the files as shown in the tutorial for SFC /SCANNOW Command, and performance problems persist, then the next step which often works is to do a Repair Install.

However I'd wait to also hear what a BSOD analyst says about your bugcheck file if there is one to upload.
Thank you for the help. I will get the report to upload there. I only ran SFC twice. Should I run it again? You say after 3, or are you just generalizing? As in no matter how many times I run it?
My System SpecsSystem Spec
20 Jan 2015   #7
gregrocker

 

The rule of thumb is three separate attempts. I will tell you however that this has never repaired unfixable files for me. I go by whether performance is affected at all, or any system functions are impaired. If so then I would move to the Repair Install.

If you have a good System image this can also be a time to consider applying it after backing your files up, although they should always be backed up anyway. This is the reason many of us use a separate Data partition, so that after reimaging C the data is safe and current in its vault, and the image is more compact without data.

Macrium Imaging - Windows 7 Help Forums
My System SpecsSystem Spec
Reply

 PC randomly shuts down after 1/13/2015 updates.




Thread Tools Search this Thread
Search this Thread:

Advanced Search




Similar help and support threads
Thread Forum
January 13th 2015 Windows Updates
Source: January 2015 Updates - MSRC - Site Home - TechNet Blogs
News
computer randomly shuts down
My PC randomly shuts down with no warning. This has happen 3 or 4 times over the last couple of years. I have done everything I can think of. I uploaded a video of what happens. http://www.youtube.com/watch?v=O4Lt9y9-bgg&sns=em. Has anyone ever had this problem?
General Discussion
PC randomly shuts off and randomly boots up after (sometimes).
Hi there, I am here in bad need of help to figure out what is going on with my pc of late. A quick run down of the problem. When the PC is on it will depending on how long its been on will randomy just shut off. When it shuts off, it "sometimes" reboots but most often it "tries" to reboot but...
Hardware & Devices
Computer shuts off randomly.
For some reason my Laptop shuts off randomly. I have no BSOD. Its like I held down the power button. Is there a setting that make your computer shut off after an amount of time or could it be a..... VIRUS :shock:
BSOD Help and Support
Windows 7 shuts down randomly?
Not sure why its doing this. Just installed a clean version of windows 7 from vista. Left it on all night last night cause was dling something to wake up with my computer off. Then later today had it on, has been working fine and then went out to eat and it was off again. Does it shut off after...
General Discussion
Windows randomly shuts down
So I've got the Windows 7 Beta installed on my Pentium 4 and every so often it just randomly shuts down. Now I've heard about the 7 beta doing this, but as I understand it's not supposed to start doing this until March 2010. What's going on?
General Discussion


Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 13:42.

Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App