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Windows 7: Kernel-Power error ID 41 (task 63) causing total PC freeze.

27 Jan 2015   #11
pczoran

Windows 8.1 Pro x64
 
 

I done all of that, I put optimized bios defaults, ram and timings is correct.. Still same problem... :/ Should I go clear cmos or not?


My System SpecsSystem Spec
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27 Jan 2015   #12
essenbe

Windows 7 Enterprise X64/Windows 10 Enterprise X64/Windows 10 Pro X64/Linux Mint
 
 

You still have 2 cores shutting down? If so, tell me the temps from core temp just before they shut down, and what CPU cooler do you have? Also, you never gave me the values of your PSU from bios.
My System SpecsSystem Spec
27 Jan 2015   #13
pczoran

Windows 8.1 Pro x64
 
 

Where to look for PSU values from bios? Maybe in some screenshoots before? No, sometime 2 cores shutting down sometimes just one only with prime95, with aida64 is all normal but still freezes and restart problem...
My System SpecsSystem Spec
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27 Jan 2015   #14
essenbe

Windows 7 Enterprise X64/Windows 10 Enterprise X64/Windows 10 Pro X64/Linux Mint
 
 

That sounds like a problem of needing more voltage by the CPU. That can be a bios setting or a PSU problem. There is a page in your bios that has that information. I don't know your bios, so don't know where, but it's there.
My System SpecsSystem Spec
27 Jan 2015   #15
pczoran

Windows 8.1 Pro x64
 
 

Here is reading from bios... Thank you for good instructions, hope this you to tell me more about problem...


Attached Thumbnails
Kernel-Power error ID 41 (task 63) causing total PC freeze.-150127232326.jpg   Kernel-Power error ID 41 (task 63) causing total PC freeze.-150127232350.jpg   Kernel-Power error ID 41 (task 63) causing total PC freeze.-150127232425.jpg   Kernel-Power error ID 41 (task 63) causing total PC freeze.-150127232440.jpg  
My System SpecsSystem Spec
27 Jan 2015   #16
essenbe

Windows 7 Enterprise X64/Windows 10 Enterprise X64/Windows 10 Pro X64/Linux Mint
 
 

Everything looks OK to me, except the second picture. All of the CPU temp warnings and fan warning should be on. If your CPU gets too hot it will warn you rather than burning your CPU up. Why they are disabled by default is beyond me. Enable them.

I have asked someone else more familiar with AMD to come take a look.
My System SpecsSystem Spec
27 Jan 2015   #17
pczoran

Windows 8.1 Pro x64
 
 

This I found in post on some other forum:


"
Gigabyte GA-990FXA-UD7 and AMD FX-9590 Freezing Issue



just built myself a new PC based on the Gigabyte GA-990FXA-UD7 and AMD FX-9590 chip.

Before I could even think about overclocking, I started getting total system freeze issues.

After a lot of troubleshooting, I found that I can avoid the freeze issues by disabling all the C-State options in the BIOS.

Just wanted to get this out there in case anybody else has a similar issue.


Enter BIOS - Press DEL to enter during boot

M.I.T. > Advanced Frequency Settings > Advanced CPU Core Features

Core Perfornace Boost - Disabled
CPU Unlock - Disabled
Cool & Quiet - Disabled
C1E Support - Disabled
Core C6 State - Disabled
HPC Mode - Disabled
APM - Disabled


You may be able to enable Core Performance Boost / CPU Unlock and a few of the others, but you would have to test.

I think the main culprits are the C1E Support and Core C6 State settings.

Good luck
"


So, I tried this. And for now is good, prime95 for about 20min and no freezing... I do some more tests tomorow.. Hope this will work ...
My System SpecsSystem Spec
27 Jan 2015   #18
essenbe

Windows 7 Enterprise X64/Windows 10 Enterprise X64/Windows 10 Pro X64/Linux Mint
 
 

I'm not that familiar with AMD chipsets, but C1e is the advanced halt state which basically allows your CPU to downclock when not being used. It also has to do with sleep. If you disable C1e, I think, you will not be able to use sleep and when you are at idle on your Desktop, say reading email, your CPU will still be running at it's higher clock rate and a higher Vcore and creating a lot of heat that is not necessary.

I am not sure if it works that way with AMD, but, personally, I am not that concerned about the power saving or sleep as I don't use it. But, I am concerned about heat. In computers, heat kills. Heat is the enemy of every component in your computer. If you can enable C1e and solve your issue, I would.

That being said, if that is the only way to solve your problem, I suggest you use it and buy some more case fans to keep the heat down.
My System SpecsSystem Spec
27 Jan 2015   #19
Solarstarshines

Windows 10 Home Premium 64bit sp1
 
 

First off if he isn't overclocking there shouldn't be a need to bump the voltage seeing that a 9590 is already running close to 5Ghz stock but looking at his vcore it looks a little low for the speed he is running i recall my 8350 needed 147-1.48v to run at 4.8 Ghz

Now if you are running default there is no reason to disable turbo or adjust any other power settings because you are running stock and chances of overclocking that chip is slim to none anyway

I would actually look at the PSU it might be 1000Watt but they do fail too there was a time i had a AX850 and i would get random shutdowns out of nowhere and to my surprise my PSU fan was broken and wouldn't cool it down

i would test the psu because it points to it overheating especially going off with in a few minutes
Also it could be the MB is not power efficient for the Chips needs there are lots of fake FX boards out there that are actually 970 980 boards so choose wisely because i think gigabyte was one of those brands that didn't run a FX chip like it should
My System SpecsSystem Spec
28 Jan 2015   #20
essenbe

Windows 7 Enterprise X64/Windows 10 Enterprise X64/Windows 10 Pro X64/Linux Mint
 
 

He's running stock. I just had him set optimized defaults.
My System SpecsSystem Spec
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 Kernel-Power error ID 41 (task 63) causing total PC freeze.




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