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Windows 7: Kernel-Power error ID 41 (task 63) causing total PC freeze.

23 Jan 2015   #1
pczoran

Windows 8.1 Pro x64
 
 
Kernel-Power error ID 41 (task 63) causing total PC freeze.

Constantly Kernel-Power error ID 41 (task 63) causing total PC freeze. I installed the new system several times with new drivers always. I changed the power supply, motherboard and still nothing ...

My PC configuration:

CPU: AMD FX 9590
GPU: SAPPHIRE VAPOR-X R9 280X
MB: GIGABYTE GA-990FXA-UD7 (rev. 3.0)
PSU: Cooler master m2 silent pro 1000w
RAM: 8GB ddr3 MUSHKIN REDLINE, 1866MHz
CPU cooler: Zalman cnps14x
HDD: 2 x 2tb
SSD: 120gb
OS: Windows 8.1 Pro

I attached below my report using DM Log Collector, please someone help me...




Attached Thumbnails
Kernel-Power error ID 41 (task 63) causing total PC freeze.-capture.jpg  
Attached Files
File Type: zip ZORAN-24-Jan-15__14540_62.zip (450.8 KB, 5 views)
My System SpecsSystem Spec
.
25 Jan 2015   #2
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

An event 41, Kernel Power is abnormal shutdown. It may be accompanied by a BSOD but that is not the fact all the times.

Apparently it is not a BSOD issue. Have you experienced BSODs? Let us know.
Quote:
Please do not post anything other than Blue Screen Of Death problems in this section.
My System SpecsSystem Spec
26 Jan 2015   #3
pczoran

Windows 8.1 Pro x64
 
 

Here is some new screen capture from today. After about 30min stress test two cores stoped to work, I cleaned the ram modules and invests on the system where the modules are going with spray for electrical contacts. After 50min test system or Windows was not freeze at all. Only these two core stop working ... If you have any advice, please tell me ... Temp after 50min prime95 stress test was: cpu 57, mb 36c and north bridge 60c....


Attached Thumbnails
Kernel-Power error ID 41 (task 63) causing total PC freeze.-capture.jpg  
Attached Images
Kernel-Power error ID 41 (task 63) causing total PC freeze.-capture-2.jpg 
My System SpecsSystem Spec
.

27 Jan 2015   #4
ICIT2LOL

Desk1 7 Home Prem / Desk2 10 Pro / Main lap Asus ROG 10 Pro 2 laptop Toshiba 7 Pro Asus P2520 7 & 10
 
 

PCZoram mate hello and welcome now for starters I would like to see the PSU readings see this
Using HW Info
You can test the volts on the PSU with HW Info HWiNFO, HWiNFO32/64 - Download < download the right bit version and close the right hand window select Sensors and scroll down to the power section where you will see what the volts are doing see my pic.
The original right hand window shows the machine running and is handy for that but for looking at the components in some detail close it and use the main left hand side panel
FOR OTHER COMPONENTS
Open each + down into the component itself and then click on it - in the right hand side will appear all sorts of details including brands speeds and other essential info that device. See pic for example.


Attached Thumbnails
Kernel-Power error ID 41 (task 63) causing total PC freeze.-hw-info-desktop-psu.png  
My System SpecsSystem Spec
27 Jan 2015   #5
essenbe

Windows 7 Enterprise X64/Windows 10 Enterprise X64/Windows 10 Pro X64/Linux Mint
 
 

In the Prime95 folder there should be some type of report or log. If you can find it, zip it up and upload it.

Also please go into bios and see what your sata controller is set to and look at your ram timings, frequency and voltage. Then set your bios to optimized defaults. after it is at optimized defaults, set your ram as it is now, set your sata controller as it is right now, set the boot order. Do nothing else, save and exit.

In Windows, if you don't already have it, download CPUz Download CPU-Z - MajorGeeks ( watch out for the add ons they want to give you) Please run cpuz and post screenshots
of the CPU, mainboard, memory and SPD tabs, (but just the ones with ram installed.) you can select each dimm slot from the dropdown in the upper left of the SPD screen)

Also, then run Prime95 with HWMonitor as ICIT2LOL showed and cpuz open on the CPU or main page. Then post a screenshot of all of those together after about an hour.
My System SpecsSystem Spec
27 Jan 2015   #6
pczoran

Windows 8.1 Pro x64
 
 

Comp hold out stress test max 20min and then restarts. Here are screenshots of the test result .. I hope that you have necessary information. Ram timings is 9-10-9-27 and in bios is like that...


Attached Thumbnails
Kernel-Power error ID 41 (task 63) causing total PC freeze.-pc-test-1.jpg   Kernel-Power error ID 41 (task 63) causing total PC freeze.-pc-test-2.jpg   Kernel-Power error ID 41 (task 63) causing total PC freeze.-pc-test-3.jpg   Kernel-Power error ID 41 (task 63) causing total PC freeze.-pc-without-test.jpg  
My System SpecsSystem Spec
27 Jan 2015   #7
essenbe

Windows 7 Enterprise X64/Windows 10 Enterprise X64/Windows 10 Pro X64/Linux Mint
 
 

I don't see the cpuz of the memory and SPD tabs, but if you look at the top of the page on your last screenshot, if those are correct, your PSU is shot. Every one of the voltages are way too low and way out of specs. Please go into bios and tell me the values of your +12V, +5V and +3.3V.
My System SpecsSystem Spec
27 Jan 2015   #8
essenbe

Windows 7 Enterprise X64/Windows 10 Enterprise X64/Windows 10 Pro X64/Linux Mint
 
 

Also, please download Core Temp, Core Temp, and run it with cpuz and don't run the HWinfo and let me see what it says in Core temp.
My System SpecsSystem Spec
27 Jan 2015   #9
pczoran

Windows 8.1 Pro x64
 
 

Here is screenshoot of core temp, also screenshoots of bios.. I have three buttons on motherboard (see pic) reset, shutdown and clear cmos... What about them, should I push one of them?


Attached Thumbnails
Kernel-Power error ID 41 (task 63) causing total PC freeze.-img_20150127_130933.jpg   Kernel-Power error ID 41 (task 63) causing total PC freeze.-img_20150127_131011.jpg   Kernel-Power error ID 41 (task 63) causing total PC freeze.-img_20150127_131102.jpg   Kernel-Power error ID 41 (task 63) causing total PC freeze.-img_20150127_131240.jpg  
Attached Images
Kernel-Power error ID 41 (task 63) causing total PC freeze.-coretemp-scr.png 
My System SpecsSystem Spec
27 Jan 2015   #10
essenbe

Windows 7 Enterprise X64/Windows 10 Enterprise X64/Windows 10 Pro X64/Linux Mint
 
 

The bottom right corner tells you what to push and for what. You can take screenshots of your bios with a flash drive attached and press F12. Set optimized defaults is F7, but be sure you know what your sata controller is set to first. Then after setting optimized defaults, you have to be sure it is set to what it is right now, or you won't be able to boot into windows. Also set your ram and timings to manufacturer's specs, and set your boot order. Then press F10 (save and exit).

Up top if you press system information, it will probably show you your voltages.
My System SpecsSystem Spec
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