Greg just some things I noticed.
John12 started the thread with 2 X GTX 260 cards.
Then went to no card.
Then went to GTX 760 which requires at a minimum 500W power supply with two
6 pin connectors.
I have not seen any information on John 12's power supply.
Back to watching.
I think the OP SF specs are not for a new PC that is having these issues ...
If Greg's TV and driver magic doesn't fix it, i think we should get specs for the new PC.
back to my popcorn
Thank you David for the information. Not having the proper specs shown does make things confusing for me.
Same here.
The only spec info i've seen for the new PC with issues is in post #26.
Guys I can't believe my eyes but Greg came on team viewer and got things sorted for me. There were a few drivers that had to be installed and he helped me with that. We installed and updated more drivers from a disk that I received from the computer manufacturer. As soon as we updated the driver I was able to download + install Microsoft Essential and actually run the installer without any error. Normally it would give me the file is corrupt error but this time the installer went through just fine. After that we saw that Google chrome was not rendering pages correctly. That was a little weird and I had a second wifi usb so we decided to switch it out to check if that was an issue. As soon as I switched it, speed went up quite a bit and pages were loading a lot better. I'm now able to install windows update without any fail and I don't see any distorted image. Really big thanks to Greg for all his help, the time he put into come into team viewer to help me when he didn't need to. Thank you DavidE as well for all the help and putting up with me sorry I was really nervous yesterday and all I had in my mind was get this fixed.
Everything is loading well, no image problem as I'm browsing many pages that I had image distortion yesterday. Thank you guys again.
Greg told me to follow up with you guys because you're the best around here with hardware. And I really want to do that because I actually think my power supply might be too weak for this computer. How do I get the information that you guys need to help me look into this?
Thanks thanks thanks again. I'm just so happy right now.
It was a privilege to work with John who is a real whiz kid and polite as can be. After getting residual Updates installed with improvements after every reboot, and loading many drivers from his Builder's 2013 driver disk, the Display cleared up and things started pointing to the wireless adapter which he switched out boosting the speed and ending download fails.
From there I watched in amazement as he worked in the Nvidia Control Panel (there is a slightly newer Gaming driver), downloading, Speed Testing, etc. I've rarely seen anyone work so fast and efficiently. John would be a great asset here for helping others as he gets sorted. His parents should be proud of their quality investment in someone so smart it could take him anywhere he'd like to go.
David I updated my spec with the new computer sorry for the inconvenience.
Great work Greg and great explanation John of how you got all this fixed.
If the builder didn't give detailed info on what PSU they installed in your PC,
the only way i know to get info on a power supply is to open the case and physically look for the make and model.
There should be some label on the PSU, but it's not always viewable depending on where it is and how the PSU is installed.
If you can't see the label, can you ask the builder if they can tell you what PSU is in the PC ?
John has the builder's specs which he showed me long enough to see there were no drivers there. Link?
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