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Windows 7: I don't know if PC is 32bit or 64bit is there a way to find out?

29 Jan 2015   #1
LuLuComer

My OS is 8.1 64 Bit (I'm helping a friend with Windows 7 Home Prem)
 
 
I don't know if PC is 32bit or 64bit is there a way to find out?

What if you don't know if the PC is a 32bit or 64bit? I'm helping a friend fix their laptop and I can't get to any information to see if it's 32 or 64. Is there a way to find out any other way then looking on the PC? It's stuck in the Windows Error Recovery and just loops over and over. I tried using the recovery discs but after it restarted it looped right back to the Error screen. Any suggestions ? Is there any way to boot from other disc or something?


My System SpecsSystem Spec
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29 Jan 2015   #2
richc46

Microsoft Community Contributor Award Recipient

Windows 10, Home Clean Install
 
 

It is actually rather easy. Can you try to boot into safe mode?
How to Determine if Your Computer Is 32-Bit or 64-Bit
My System SpecsSystem Spec
29 Jan 2015   #3
sgage

Windows 7 Home Premium 64bit
 
 

Quote   Quote: Originally Posted by LuLuComer View Post
What if you don't know if the PC is a 32bit or 64bit? I'm helping a friend fix their laptop and I can't get to any information to see if it's 32 or 64. Is there a way to find out any other way then looking on the PC? It's stuck in the Windows Error Recovery and just loops over and over. I tried using the recovery discs but after it restarted it looped right back to the Error screen. Any suggestions ? Is there any way to boot from other disc or something?
System Properties will tell you. In Windows Explorer, right-click on Computer, select Properties. It will tell you right there under 'System Type"
My System SpecsSystem Spec
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29 Jan 2015   #4
gregrocker

 

Google the make and model Spec's to see what it ships with. Otherwise if it was clean installed/reinstalled the owner would know what bit version.

Did you try tapping F8 to boot into System Recovery Options?

If that won't work then the installation and repair disk plus everything else needed is here for Troubleshooting Windows 7 Failure to Start
My System SpecsSystem Spec
30 Jan 2015   #5
LuLuComer

My OS is 8.1 64 Bit (I'm helping a friend with Windows 7 Home Prem)
 
 

Yeah, I've tried all the above. I have tried every single options in the Boot Options but it boots right back to the Windows Error Recovery Screen. I can not get past that screen to get on to the laptop to see any kind of files! Ahh! Also I have all the factory supplied discs. I loaded them on as directed to do a full recovery and the tried a save data recovery and used the "Alt" F10 to use that recovery option, but when the the PC restarts it boots right back to the Windows Error Recovery screen. I've seen a couple of things on here I might try, but it seems very important that you know if you know if the pc is 32bit or 64bit. That's why I was asking how to find out without looking on the PC files. Any suggestions? I tried contacting Gateway, but since it is not under warranty they have no answer. Not yet any way. I'm going to keep trying to find out through them or Acer. But any suggestions how to find out for sure or maybe some back door into the DOS so I can get to a Command Line would really help! Thanks for trying to help though!

Anybody know a back way into a PC and bypass the Windows7 OS??? Is that even possible??
My System SpecsSystem Spec
30 Jan 2015   #6
shadow2201

Microsoft Windows 10 Professional 64-bit
 
 

Quote   Quote: Originally Posted by LuLuComer View Post
Yeah, I've tried all the above. I have tried every single options in the Boot Options but it boots right back to the Windows Error Recovery Screen. I can not get past that screen to get on to the laptop to see any kind of files! Ahh! Also I have all the factory supplied discs. I loaded them on as directed to do a full recovery and the tried a save data recovery and used the "Alt" F10 to use that recovery option, but when the the PC restarts it boots right back to the Windows Error Recovery screen. I've seen a couple of things on here I might try, but it seems very important that you know if you know if the pc is 32bit or 64bit. That's why I was asking how to find out without looking on the PC files. Any suggestions? I tried contacting Gateway, but since it is not under warranty they have no answer. Not yet any way. I'm going to keep trying to find out through them or Acer. But any suggestions how to find out for sure or maybe some back door into the DOS so I can get to a Command Line would really help! Thanks for trying to help though!

Anybody know a back way into a PC and bypass the Windows7 OS??? Is that even possible??
You say you have the factory supplied disk's, they usually state on them if it's 32 or 64 bit OS.
My System SpecsSystem Spec
30 Jan 2015   #7
Berkey

Microsoft Windows 7 Professional 64-bit SP1
 
 

I believe if you access the BIOS, it might give you the information under "System"
My System SpecsSystem Spec
30 Jan 2015   #8
gregrocker

 

If you are not having luck with F8 System Recovery Options
then use the Win7 installation media to try Startup Repair or System Restore.

You said you had tried everything in Troubleshooting Windows 7 Failure to Start but the disks you have are Factory Recovery disks which are never used for repairs at all, only to reset to Factory conditions as a last resort when repairs don't work. YOu must have missed the links to the installation media used for repairs, and all the other steps given to try from that and other boot disks. But you said you had tried everything?? Perhaps you should read again.
My System SpecsSystem Spec
30 Jan 2015   #9
DavidE

Multi-Boot W7_Pro_x64 W8.1_Pro_x64 W10_Pro_x64
 
 

BIOS may tell you if the PC is only 32 bit capable, but it can't tell you if Windows 32 bit or Windows 64 bit is installed on a 64 bit capable PC.

One way is to use a bootable cd that can view the folders and files on the HD that won't boot.
If there are Program Files and Program Files (x86) folders, it is a 64 bit Windows.
If there is only a Program Files folder, it is a 32 bit Windows.

I'm not sure what is best bootable cd to suggest for you...
My System SpecsSystem Spec
30 Jan 2015   #10
gregrocker

 

You could use booted Win7 installation media or System Repair Disk to view files as shown in Copy & Paste - in Windows Recovery Console
My System SpecsSystem Spec
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 I don't know if PC is 32bit or 64bit is there a way to find out?




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