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Windows 7: error code 0x8000FFFF

06 Feb 2015   #1
americancritic

Windows 7 Home Premium 64-Bit SP1
 
 
error code 0x8000FFFF

Hello I just had something that looked like a BSOD with a code attached it happened so fast I did not have a chance to write it down. It happened just after windows 7 update then it was gone. How do I find it and upload it to the forum.


My System SpecsSystem Spec
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06 Feb 2015   #2
Golden
Microsoft MVP

Windows 7 Ult. x64
 
 

Additional information is required.

1. Download the DM Log Collector application to your desktop by clicking the link below

DM Log Collector.exe

2. Run it by double-clicking the icon on your desktop, and follow the prompts.
3. Locate the .ZIP file that is created on your desktop, and upload it here in your next reply.

My System SpecsSystem Spec
06 Feb 2015   #3
americancritic

Windows 7 Home Premium 64-Bit SP1
 
 

I hope I did it right...


Attached Files
File Type: zip TOM-PC-Fri_02_06_2015_184634_12.zip (1.64 MB, 5 views)
My System SpecsSystem Spec
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07 Feb 2015   #4
Golden
Microsoft MVP

Windows 7 Ult. x64
 
 

There is no evidence that the system has BSOD'ed. Perhaps there is something else you saw?

Check in C:\Windows\Minidump....are there any .dmp files present?
My System SpecsSystem Spec
07 Feb 2015   #5
americancritic

Windows 7 Home Premium 64-Bit SP1
 
 

Last night I could not get into my computer, every time when I typed my pass code it went right to a black screen and would not allow me to log on as it is doing today. This error code 0x8000FFFF
My System SpecsSystem Spec
07 Feb 2015   #6
Golden
Microsoft MVP

Windows 7 Ult. x64
 
 

Please take a photo of what you are seeing and upload it here.
My System SpecsSystem Spec
07 Feb 2015   #7
americancritic

Windows 7 Home Premium 64-Bit SP1
 
 

I tried doing another dm but it freezes at (Creating sysinfo file loading hotix information) when the screen goes black it will not let me do anything except doing a hard shutdown then when I push F10 upon startup it goes to safe start etc but it also showed the following 0x8000FFFF and 8c004663 when in the mode it wont let me do anything even take a snipshot as there is no bar showing.
My System SpecsSystem Spec
07 Feb 2015   #8
Golden
Microsoft MVP

Windows 7 Ult. x64
 
 

Q:

1. Are there any .dmp files in C:\Windows\Minidump?
2. Can you take a photo of the errors you are seeing?
My System SpecsSystem Spec
07 Feb 2015   #9
americancritic

Windows 7 Home Premium 64-Bit SP1
 
 

C:\windows\minidump says folder empty. I will try and find some error codes and send them.
My System SpecsSystem Spec
07 Feb 2015   #10
Golden
Microsoft MVP

Windows 7 Ult. x64
 
 

Quote   Quote: Originally Posted by americancritic View Post
C:\windows\minidump says folder empty. I will try and find some error codes and send them.
OK. From your description it doesn't sound like a BSOD.

BSOD's typically look like this.
My System SpecsSystem Spec
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 error code 0x8000FFFF




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