Windows 7 Forums

Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: I can't access removable storage...

09 Feb 2015   #1
Heroformosa

Windows 7 Professional 64 bit
 
 
I can't access removable storage...

I've just got a new HP i5 desk-top running W7 Professional (having taken advice not to go for W8) and have put the files I want to transfer from my old XP machine onto an external hard drive (EHD). However, when I plug in and try to open the EHD I'm told 'You don't currently have permission to access this folder', and to 'Click Continue to permanently get access this folder'. A couple of steps down the line I'm told to "use the security tab", but there's no 'security tab' in the dialogue box for external drives (the exact same thing happens when I try to open a stick/pen drive). I've looked on various forums for the solution (including this one) and everyone refers to going through the 'security tab' route in what seems a simple process, but all these folk are talking about being denied access to a file/drive which is already in their computer or network - not removable storage, and if I look at the properties of these, yes, they've all got a 'security tab' associated with them.

Thanks for any help anyone can give on this.


My System SpecsSystem Spec
.
09 Feb 2015   #2
whs
Microsoft MVP

Vista, Windows7, Mint Mate, Zorin, Windows 8
 
 

Are you saying that there is no security tab in the properties of those drives - like this ??


Attached Thumbnails
I can't access removable storage...-2015-02-09_1643.png  
My System SpecsSystem Spec
09 Feb 2015   #3
Heroformosa

Windows 7 Professional 64 bit
 
 

Yup, that's exactly it: no security tab. The tabs shown under 'properties' are: General; Tools; Hardware; Sharing; ReadyBoost; Customize. Despite its name, 'Sharing' offers no joy (that I can work out anyway).
My System SpecsSystem Spec
.

09 Feb 2015   #4
Heroformosa

Windows 7 Professional 64 bit
 
 

Among other things I get the message that 'You have been denied permission to access this folder' as if denied by the administrator - but that's me! I know many business computers in offices have their usb ports locked to prevent users breaching security by using stick drives - is that what's happening here? Presumably if so I can override it as administrator, and get on with my work.....and life.
My System SpecsSystem Spec
09 Feb 2015   #5
whs
Microsoft MVP

Vista, Windows7, Mint Mate, Zorin, Windows 8
 
 

Try Take Ownership: Take Ownership Shortcut

Another option would be to change the permissions on the XP system.
My System SpecsSystem Spec
09 Feb 2015   #6
Heroformosa

Windows 7 Professional 64 bit
 
 

In an effort to fix it I downloaded the 'Take Ownership' context menu option (saw it on another thread) before coming on here but that doesn't work in this instance - yes, it goes through the motions of doing something, but it doesn't give me access to the drives!
I've not tried changing the permissions on the old XP machine - but I've never had this problem before and can quite happily use those same EHD and stick drives on my laptop running W7 Home Premium. I'll try that tomorrow...
My System SpecsSystem Spec
09 Feb 2015   #7
Layback Bear

Windows 7 Pro. 64/SP-1
 
 

This tutorial may or may not help but it can't hurt.

With your external drive plugged in show us a snap shot using this.

By Golden:
Disk Management - Post a Screen Capture Image
My System SpecsSystem Spec
10 Feb 2015   #8
Heroformosa

Windows 7 Professional 64 bit
 
 

Here's the screen shot (with just a stick drive "MOV" plugged in). Meanwhile I'm off to explore HP for a solution - there may be something in that 'HP tools' in the E: drive....


Attached Thumbnails
I can't access removable storage...-capture-1.png  
My System SpecsSystem Spec
10 Feb 2015   #9
Heroformosa

Windows 7 Professional 64 bit
 
 

Got it! It was the HP Thought Police denying access to USB ports for removable storage devices. Searching through the HP Help and Support programme in 'All Programs' I came across this screen, and I changed the settings to allow full access - Bingo! Thanks for the hand-holding to get me there!


Attached Thumbnails
I can't access removable storage...-hp-security-1.png  
My System SpecsSystem Spec
10 Feb 2015   #10
Layback Bear

Windows 7 Pro. 64/SP-1
 
 

Thank you for posting back how you fixed the problem.
That information just might help another H.P. user.
My System SpecsSystem Spec
Reply

 I can't access removable storage...




Thread Tools Search this Thread
Search this Thread:

Advanced Search




Similar help and support threads
Thread Forum
Removable storage problem
Howdy I own a 465Gig removable storage device. It is USB powered. I recently plugged it to my smart TV and reformatted it so I could record TV shows directly to it from the TV. Not to much later I realized that the recording process on the TV was kind of primitive so I decided to change it...
Hardware & Devices
Removable Storage
How do I delete Usb devices from my computer ? I have unistalled them from Device Manager. But, when I restart the computer they come back. I have several and get confussed on which is which. Thanks : )
Hardware & Devices
Removable Storage Problems
Hey guys, I'm having a bit of a problem here which is driving me INSANE. All of my Removable Storage Devices (Flash drives, External HDD) do not work with my Windows 7. When I connect them, I hear the beeps but the device sometimes show up, sometimes not and sometimes they appear after a long...
Hardware & Devices
HDD Wrongly Mounts as Device with Removable Storage
My old 70GB HDD which is now in a USB caddy is refusing to mount as a Hard Disk Drive and is instead mounting as a Device with Removable Storage. I have two newer SATA drives in USB caddies as well and these both mount correctly. How can I make it so that it mounts as a HDD? Oli
Hardware & Devices
Devices with removable storage,how to remove flopy DD
Hey guys:) I have a question, is it possible to remove floppy disk drive from view in explorer? I don't have floppy, so I don't want to have it there. Thanks
Hardware & Devices
Unknown Devices with Removable Storage
Hi all, I've recently purchased a new PC running Windows 7 Home Premium. Everything is running like a dream except I have five devices with removable storage showing in My Computer. All I have attached is a WD External Hard Drive which I have assigned to E: changing my CD drive to K: Is...
Hardware & Devices


Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 09:46.

Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App