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Windows 7: Start Menu Dropdown Menus Not Working

11 Feb 2015   #1
ZomBrony

Windows 7 Ultimate 64-Bit
 
 
Start Menu Dropdown Menus Not Working

Well that's kind of a redundant title.. I'll explain it better down here. I have several programs pinned to the start menu for convenience sake and part of the convenience of pinning programs like Wordpad to the start menu is the dropdown submenus that some programs have. I could just scroll over Wordpad and open the document I want to like that. Now the dropdown menu isn't working so I have to open it first and maneuver from the C drive that I hardly even use to my D drive and several more folders inside. Now that's still not too bad, I know. But I miss my shortcuts. :c Anyone know why this might not be working?

To be extra clear, this is what I mean by "dropdown menu:"



My System SpecsSystem Spec
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11 Feb 2015   #2
Brink

64-bit Windows 10 Pro
 
 

Hello ZomBrony, and welcome to Seven Forums.

Do the menus open if you click on the arrow?

If so, then see if checking the Open submenus when I pause on them with the mouse pointer box in Customize Start Menu settings may help.

Start Menu Dropdown Menus Not Working-customize-3.jpg


My System SpecsSystem Spec
12 Feb 2015   #3
ZomBrony

Windows 7 Ultimate 64-Bit
 
 

Quote   Quote: Originally Posted by Brink View Post
Hello ZomBrony, and welcome to Seven Forums.

Do the menus open if you click on the arrow?

If so, then see if checking the Open submenus when I pause on them with the mouse pointer box in Customize Start Menu settings may help.

Attachment 349451
Well thanks for the offer, sir. But this didn't help me. The submenus option was still checked as by default and it didn't even work when I unchecked and rechecked it again either.
My System SpecsSystem Spec
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12 Feb 2015   #4
Brink

64-bit Windows 10 Pro
 
 

If this has just recently started to happen, then you could see if doing a system restore using a restore point dated before it started may undo and fix it.
My System SpecsSystem Spec
15 Feb 2015   #5
ZomBrony

Windows 7 Ultimate 64-Bit
 
 

Quote   Quote: Originally Posted by Brink View Post
If this has just recently started to happen, then you could see if doing a system restore using a restore point dated before it started may undo and fix it.
Thank you, but that was the first thing I did. I've also recently discovered that even stranger than the Wordpad dropdown menu not working, other entries' submenus still work fine.
My System SpecsSystem Spec
15 Feb 2015   #6
Brink

64-bit Windows 10 Pro
 
 

If there hasn't been anything recently opened with the app (ex: WordPad) then there wouldn't be anything in the menu to be able to open it.

Just to verify, did you also try clicking on the menu arrow to see if it would open?

As a test, open something with WordPad to see if it shows up later in it's recent items menu.

As another test, "Pin to taskbar" WordPad to see if it's jumplist is populated with recent items.
My System SpecsSystem Spec
15 Feb 2015   #7
ZomBrony

Windows 7 Ultimate 64-Bit
 
 

I use WordPad very frequently. In the time I made this post, I would bet that I opened and even modified at least 20 different documents. The issue is definitely not having any recently used items to display. And there were no recent items when I tried pinning it to the taskbar either, a jumplist didn't even open.
Edit: My apologies for missing that. Yes, I tried clicking the menu arrow as well.

Here's another screenshot to show that I indeed have recently used items. Yes, I know I said "at least 20" and it only shows nine but it's limited to showing 10 items by default, as you probably know.
My System SpecsSystem Spec
16 Feb 2015   #8
Brink

64-bit Windows 10 Pro
 
 

In that case, let's see if resetting and clearing jump lists may have them work properly afterwards as they repopulate.

Jump Lists - Reset and Clear All Items
My System SpecsSystem Spec
16 Feb 2015   #9
ZomBrony

Windows 7 Ultimate 64-Bit
 
 

Well that would be great in any other situation.. But WordPad is my only application whose jumplist isn't working. I don't want to reset all of them because of it. And I already tried simply unpinning and repinning it. That was the first thing I did before I even posted about this.
My System SpecsSystem Spec
16 Feb 2015   #10
Brink

64-bit Windows 10 Pro
 
 

I'm not sure what else to suggest. That would help if the problem is corruption.

If you choose to reset, they will repopulate after as you manually open them until you have them all back again.
My System SpecsSystem Spec
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