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Windows 7: Black Screen

15 Feb 2015   #1
Nerothefiddler

Windows 7 Home Premium 32bit
 
 
Black Screen

When clicking on some links on the internet and in some emails ,I get a completely black screen with one white pixel in the middle. The tab reads (GIF Image 1x1 pixel).It seems to be random ,and happens on well known sites. and known safe email links. I have re installed Firefox, my main browser, but it also happens when using google Chrome and Maxthon browsers.
It is very frustrating, and I would appreciate any advice on a fix.


My System SpecsSystem Spec
.
16 Feb 2015   #2
gregrocker

 

Fill in your System Specs. How do we know if this is a tower or laptop?

Either way, try another monitor.
My System SpecsSystem Spec
19 Feb 2015   #3
Nerothefiddler

Windows 7 Home Premium 32bit
 
 
Black Screen

Quote   Quote: Originally Posted by gregrocker View Post
Fill in your System Specs. How do we know if this is a tower or laptop?

Either way, try another monitor.
Thanks for your reply gregrocker.

Have tried another monitor with, the same result.

My PC is a Medion Akoya E4355D.
Intel (R) core 9(TM) i3CPU 530@2.9 GH
Memory 3063mb. 1TB hard drive.
OS Win7 Home Premium 32bit.
Purchased on 10.03.2010.

Whilst not a novice am not an expert either.

Would be happy to supply any further info. you may want.
My System SpecsSystem Spec
.

19 Feb 2015   #4
gregrocker

 

I've never heard of dead pixels being anything other than the monitor, but it doesn't hurt to check over the display.

Enable hardware auto-updating via Windows Update (Steps 3 and 6)
then Check for Updates, install all Important and Optional Updates until no more are offered. These provide drivers as well as critical patches to make the OS and hardware work correctly or at all/.

If no newer display driver, check the PC and Display model's Support Downloads webpage.

Change the resolution to see if the problem persists.
My System SpecsSystem Spec
21 Feb 2015   #5
Nerothefiddler

Windows 7 Home Premium 32bit
 
 

Quote   Quote: Originally Posted by gregrocker View Post
I've never heard of dead pixels being anything other than the monitor, but it doesn't hurt to check over the display.

Enable hardware auto-updating via Windows Update (Steps 3 and 6)
then Check for Updates, install all Important and Optional Updates until no more are offered. These provide drivers as well as critical patches to make the OS and hardware work correctly or at all/.

If no newer display driver, check the PC and Display model's Support Downloads webpage.

Change the resolution to see if the problem persists.
Hi gregrocker

It's not a dead pixel in the accepted sense, as exactly the same thing happened when I borrowed a friends Monitor.
The 'pixel' seems to be part of the black screen display, and would appear on any other display.

Tried all your other suggestions with no luck.

Would a reinstall of windows7 cure the problem?.
My System SpecsSystem Spec
21 Feb 2015   #6
gregrocker

 

A reinstall is always a good idea if you stick closely with the steps, tools and methods in Clean Reinstall Windows 7 which assure you'll get and keep a perfect install.
My System SpecsSystem Spec
22 Feb 2015   #7
Nerothefiddler

Windows 7 Home Premium 32bit
 
 

thanks for your patience gregrocker, I think it's going to have to be a reinstall.
My System SpecsSystem Spec
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 Black Screen




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