Windows 7 Forums

Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: Whenever I use the open/save dialog, the application freezes

19 Feb 2015   #1
BlueBonnett

Windows 7 Ultimate 32-bit
 
 
Whenever I use the open/save dialog, the application freezes

I've researched this for a month before posting this. I have tried all solutions and I'm still having this problem.

Half the time when I do something with an application that brings up the Explorer dialog such as Open, Save, Save As etc. the application freezes and I have no choice but to terminate it. This happened most frequently with a video editor I used, sometimes after spending an hour editing the video all my progress is lost because I had to terminate the frozen app. This happens with Firefox, this happens with just about every app that summons the Open/Save Explorer dialog.

So far I have tried:

Using a different/default theme since I use a custom one. This appeared to solve the problem for the first few minutes as my video editor stopped freezing when clicking Open or Save video file. But then it froze on the 5th instance or so.

Deleting the ComDlg32 registry key. Sometimes this helps temporarily, sometimes it doesn't. Clearly useless.

Verifying my comdlg32.dll was not corrupt (sfc /scannow). It wasn't corrupt.

Unchecking "Launch folder windows in a separate process" in Folder Options in the Control Panel. This helped the most. Now the explorer dialog freezes only 10% of the time instead of 50%. But obviously the problem still persists so my question is WHY?

I've run into numerous problems as I upgraded to Windows 7 from XP. Not to say I never had issues on XP but at least basic things like this functioned. Basic usability is a frequent problem now since I upgraded with all kinds of random instances of design backwardsness as if I've downgraded.


My System SpecsSystem Spec
.
21 Feb 2015   #2
MilesAhead

Windows 7 32 bit
 
 

Is this Windows 7 64 bit? Did you go the "clean install" route and end up with a Windows.old folder?

I'm wondering because I tried upgrading from Vista x64 to Windows 7 64 bit and the machine acted very flaky. I decided it wasn't usable like that and restored the backup image I made of the Vista system. I did an upgrade clean install from Vista 32 bit to W7 32 bit and it came out fine.

But please give more details as XP to W7 should be even less likely to succeed than Vista to W7.
My System SpecsSystem Spec
21 Feb 2015   #3
BlueBonnett

Windows 7 Ultimate 32-bit
 
 

No, 32-bit. No Windows.old folder. I would post Process Monitor logs but I can't for privacy reasons as it parses the filenames of document folders and I can't delete entries.
My System SpecsSystem Spec
.

23 Feb 2015   #4
MilesAhead

Windows 7 32 bit
 
 

Could you give some details how you did the install? When you say "upgrade" it implies you did a product upgrade. But as far as I know there's no way to go directly from XP to W7. That seems to indicate you got a retail version of W7, formatted the HD and installed it?

If you could provide step by step what you did to go from XP to W7 I think it would avoid a lot of confusion and give those reading as well as myself the chance to speculate on the causes much more quickly.
My System SpecsSystem Spec
24 Feb 2015   #5
BlueBonnett

Windows 7 Ultimate 32-bit
 
 

Upgrade install XP to Vista, upgrade install Vista to 7 Ultimate 32-bit. No formatting necessary. People at MS support forums suggested the user profile is corrupted and to make a new one then move all files over to new user folder but I don't wanna lose all my settings. I don't mind troubleshooting the issue.
My System SpecsSystem Spec
24 Feb 2015   #6
RolandJS

Windows 7 Professional 64-bit
 
 

A long shot here, explorer.exe operations could be corrupt. Are there security programs and/or monitoring programs that just might be set too assertively? What happens to explorer's open/save/ etc within safe mode? Windows Backup running?
My System SpecsSystem Spec
24 Feb 2015   #7
BlueBonnett

Windows 7 Ultimate 32-bit
 
 

I'm only running COMODO firewall, my antivirus is uninstalled at the moment. But I believe this happened while COMODO was uninstalled as well. This problem happens on a clean boot, not sure if I tried it on safe mode yet. This does not happen at all on a different user profile though.
My System SpecsSystem Spec
Reply

 Whenever I use the open/save dialog, the application freezes




Thread Tools Search this Thread
Search this Thread:

Advanced Search




Similar help and support threads
Thread Forum
Can I set the default file open and save dialog locations?
I work with Microsoft TFS and need to save a lot of documents in numbered directories. Opening and saving these files is a pain as there are so many of them, can I set the default file save and open dialog locations to ease my suffering? Ideally this is a registry entry I could update to switch...
Browsers & Mail
Save-as dialog freezes when browing to desktop
G'day everyone I recently bought WD MyBookLive and I'm busy figuring out how to set it up. I'm confident that my problem has to do with the fact that I've mapped drives to the external backup drive. My problem is this: Whenever I use the Save-as dialog and I click the "Desktop" button so...
General Discussion
Open/Save Dialog Folders Missing
Hello, Recently the folders that typically display down the left side of the "old" open/save dialog have disappeared which although is not a major problem is quite an annoyance when using applications such as Audacity. To explain my point here is a screenshot of the "old" dialog box:...
General Discussion
Save/Open Dialog box crash internet applications
Any application connected to the internet (From what I have tested, MSN messenger, Firefox and IE), when I use an open or save as dialog, the program freezes, then crashes. The event viewer only shows an error message for IE, which states : "Faulting application name: iexplore.exe, version:...
BSOD Help and Support
Errors whenever dialog box for open/save
Whenever (about 50% of the time) I use a program that'll eventually pop up a SAVE/OPEN dialog box (file explorer?). This could be ADOBE, or IE8 when I want to save a picture, or anything that'll prompt me to open a file or save a file, whenever the file explorer comes up it'll start to lag, then...
General Discussion
file downloads - no open/save dialog
So I've been downloading some files from the internet with no problems but the battery on my keyboard started to die and I think in the confusion I selected to always open a file instead of giving the option to open or save. I found several ways to fix this in vista and xp but nothing for 7. Can...
Browsers & Mail


Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 05:46.

Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App