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Windows 7: Can't create new user accounts "The user profile service failed..."

22 Feb 2015   #1
ish4d0w

Microsoft® Windows 7 Professional 64-bit
 
 
Can't create new user accounts "The user profile service failed..."

Hi

I'm getting this error message.
I did a google search and found this: You receive a "The User Profile Service failed the logon
But did not help me. I also did a search here and found a few topics with this error message though they didn't solve my problem either, because mine problem seems to be different.

I can login to existing accounts. But I can't login to new ones.
So when I go to the registry editor there's no folder for the new accounts. They just don't exist at all. Only the existing ones.
I create a new user account at the Users menu in Control panel and they show up at login screen. When I click them, it starts the waiting icon saying "Logging in" then after a few seconds, this error message pops up. I can click OK and then it says "logging off" and goes back to the login screen.


I do have access to an administrator account and a standard account, I can log in to both

I don't have any system restore points before this started happening. i'm using ESET Smart Security as my antivirus but I don't think it's causing the problem, I uninstalled it and it didn't work then either so I reinstalled it back.
Please help me what could be wrong?


My System SpecsSystem Spec
.
22 Feb 2015   #2
americancritic

Windows 7 Home Premium 64-Bit SP1
 
 

Can you yell us when the problem started and were you on the system when it is doing this if so what were you doing when it started.
My System SpecsSystem Spec
22 Feb 2015   #3
ish4d0w

Microsoft® Windows 7 Professional 64-bit
 
 

It started about a week ago and sorry I don't remember but I didn't do anything special.
My System SpecsSystem Spec
.

22 Feb 2015   #4
ish4d0w

Microsoft® Windows 7 Professional 64-bit
 
 

BUMP! I can not create any new user accounts.

Update
Got some interesting details:
Code:
Windows can't copy \\?\C:\Users\Default\AppData\Local\Microsoft\Windows\Temporary Internet Files\SQM\iesqmdata_setup0.sqm

to here \\?\C:\Users\TEMP\AppData\Local\Microsoft\Windows\Temporary Internet Files\SQM\iesqmdata_setup0.sqm 

This error can be caused by network error or incorrect security permissions.

DETAILS - access denied

I found this in the event log


Update2:

It solved the problem. I looked up that file and changed its security permissions: added "Users" as read-only.

I'm leaving this here for reference for others who have the same problem.
My System SpecsSystem Spec
17 May 2016   #5
bottletops

win 7
 
 

Thanks for posting the fix (for your own issue). much appreciated.
So many dead ends and false info on this issue, you nailed.
My System SpecsSystem Spec
02 Aug 2016   #6
KasthuriKM

Windows 7 Enterprise 64Bit
 
 

You can also copy the default folder in user location from other working machine and replace it here.
it worked for me that way
Ref link
https://helgeklein.com/blog/2013/09/...-failed-logon/
My System SpecsSystem Spec
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 Can't create new user accounts "The user profile service failed..."




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