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Windows 7: Computer crashes after window 7 logo

25 Feb 2015   #1
queentiger1989

Windows 7 HP 64 bit
 
 
Computer crashes after window 7 logo

I thought I had everything worked out, but this morning I turned on my computer and it crashes after the Windows 7 logo screen. It goes to the blue screen then comes to another screen which gives me the option of starting Windows normally or repair, if I click "normally" It crashes again, if I click repair, I go to startup repair. But I can't select anything because my keyboard and mouse would connect/load. So I can't even get to command prompt or anything. How do I get my keyboard and/or mouse to connect? They are usb,and I have tried holding left click down, nothing. Any help??


My System SpecsSystem Spec
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25 Feb 2015   #2
whs
Microsoft MVP

Vista, Windows7, Mint Mate, Zorin, Windows 8
 
 

Go into safe mode and disable all startup programs (in msconfig > Startup tab). Then see wht that yields.
My System SpecsSystem Spec
25 Feb 2015   #3
queentiger1989

Windows 7 HP 64 bit
 
 

How do I get into safe mode? F8?
My System SpecsSystem Spec
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25 Feb 2015   #4
whs
Microsoft MVP

Vista, Windows7, Mint Mate, Zorin, Windows 8
 
 

Yeah, F8 at power-on.
My System SpecsSystem Spec
25 Feb 2015   #5
queentiger1989

Windows 7 HP 64 bit
 
 

Can't even get to safe mode. It crashes after I choose safe mode. It crashes, and goes to blue screen then the two options and back to start up repair.?
My System SpecsSystem Spec
25 Feb 2015   #6
queentiger1989

Windows 7 HP 64 bit
 
 

But I was able to get my mouse and keyboard to work now. Wierd. So went to command prompt, did biotech.exe/ForMer, completed successfully. What now, any other commands??
My System SpecsSystem Spec
25 Feb 2015   #7
queentiger1989

Windows 7 HP 64 bit
 
 

Sorry. Using phone. Actually type. bootrec/FixMbr
My System SpecsSystem Spec
25 Feb 2015   #8
queentiger1989

Windows 7 HP 64 bit
 
 

bootrec exe/FixBoot, completed successfully
My System SpecsSystem Spec
25 Feb 2015   #9
queentiger1989

Windows 7 HP 64 bit
 
 

Restarted after those two. Still crashes. Back to startup repair screen.
My System SpecsSystem Spec
25 Feb 2015   #10
queentiger1989

Windows 7 HP 64 bit
 
 

Got it!! Did some command prompt stuff. All is good for now! =D
My System SpecsSystem Spec
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 Computer crashes after window 7 logo




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