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Windows 7: Win 7 Power options not working - computer will not shut down

27 Feb 2015   #1
motordrive

Win 7 Ultimate X64
 
 
Win 7 Power options not working - computer will not shut down

The thread title states my case. I ran powercfg -energy and am posting the pdf file with the results. It has a lot of stuff in it. If somebody can take a shot at it that would be great. I will get back here in a day or two.
Thanks,
Motordrive




Attached Files
File Type: pdf energy-report.pdf (63.1 KB, 3 views)
My System SpecsSystem Spec
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27 Feb 2015   #2
DavidE

Multi-Boot W7_Pro_x64 W8.1_Pro_x64 W10_Pro_x64
 
 

What happens when you click on Shut Down ?
Do you get any error/warning message(s) ?
What is your Power Button action set to ?

Win 7 Power options not working - computer will not shut down-powerbutton_01.png


My System SpecsSystem Spec
27 Feb 2015   #3
motordrive

Win 7 Ultimate X64
 
 

Here's the thing. I do not want to shut down, just go to sleep. I can shut it down by clicking shut down on the main screen. Plain old everyday shutdown works but not sleep. When I have set the power options to sleep (both the screen and the computer) it hits the time set, the screen goes dark and the computer begins to power down into sleep mode except it starts right back up again and the screen comes back. Did you see the PDF file I attached??? There is something going on with a USB error's but I'm not sure how to read them.
Motordrive
My System SpecsSystem Spec
.

27 Feb 2015   #4
DavidE

Multi-Boot W7_Pro_x64 W8.1_Pro_x64 W10_Pro_x64
 
 

Here's the thing. Shut Down, Sleep, and Hibernate are all different, and then there's Hybrid Sleep ...
The thread title states Shut Down, no mention of Sleep in the title or Post #1.

Here is a tutorial by Brink you should work through:
Power Options and Sleep Mode Problems

Make sure you check for requests and last wake info.

Do you use Hybrid Sleep ?

fwiw, I have more USB errors in my energy reports. Sleep, Hibernate, and Hybrid Sleep work correctly.
My System SpecsSystem Spec
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 Win 7 Power options not working - computer will not shut down




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